8/10 Good
Dermot, Waco
Traveled with family
Apr 16, 2025
Liked: Staff & service, amenities
We have stayed at Casa Del Mar over 20 times in the last 16 years. The staff are why we keep coming back.
This may be the last time we stay there as the hotel needs upgrades in many areas. The bedrooms are noisy with the AC and fridge and generally need refurbishment. Bathroom windows (most rooms) are not sealed and allow mosquitoes to enter. Showers/sinks generally need to be replaced and water flow improved. The Restaurant has not changed the menu in 16 years and the quality of the food has decreased. The Cabanas are good, we have stayed in them several times to avoid staying the main hotel rooms, this is an expensive decision to have to make. The bridge from the hotel to the beach has been in disrepair for several years, it is dangerous and has not been repaired. Management needs to take action or they will lose more long term guests. Most of the rest of our Dive Team do not stay there anymore. While the great staff entice us to return it is getting more difficult due to condition of the rooms and the restaurant.
Dermot
Stayed 4 nights in Apr 2025
