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Doubletree by Hilton Philadelphia Airport

4-star property
4509 Island Ave, Philadelphia, PA 1-855-201-7819
3.9 out of 5
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See all 33 travelocity Reviews

"The woman who checked us in was fantastic…… " More

By a verified traveler on Thu 22 Sep 2022

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Hotel Description

4-star hotel in Southwest Philadelphia

Southwest Philadelphia stay

Your stay at this Southwest Philadelphia hotel places you within 6 miles (10 km) of Citizens Bank Park and Wells Fargo Center. Lincoln Financial Field and University of Pennsylvania are also within 6 miles (10 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 15 conference rooms, 24-hour business center, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room Nov 6 - Nov 7

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Doubletree by Hilton Philadelphia Airport ratings based on 33 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Doubletree by Hilton Philadelphia Airport

Everyone (14) Couples (10) Family (7)
5 out of 5
The woman who checked us in was fantastic……

Posted by , from Suwanee on Sep 22, 2022

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Comment from Hotel Management

Sep 23, 2022 by General Manager

Dear Annette, Thank you for the wonderful review of DoubleTree by Hilton Hotel Philadelphia Airport. We are delighted our front desk associates made you feel so welcome. We are very proud of our team and their dedication to our guests; it will be a pleasure to share your wonderful comments with them. We look forward to seeing you again when you return to Philadelphia.Yours in hospitality, Donald Hubley Director of Rooms

4 out of 5
Nice stay. Sadly we left too early to enjoy breakfast.

Posted by on May 21, 2022

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Comment from Hotel Management

Jun 25, 2022 by Director of Rooms

Gerald, thank you for your rating of DoubleTree by Hilton Hotel Philadelphia Airport. We are pleased your stay with us was a great one. However, we regret you were unable to take advantage of our breakfast this time. It was a pleasure hosting you, and we look forward to welcoming you back soon. Yours in hospitality, Kaylin DiPiero Director of Rooms

5 out of 5
Good place to stay for its proximity to the airport, and the shuttle service is great. Good restaurant.

Posted by , from ST LOUIS on Mar 15, 2022

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Comment from Hotel Management

Mar 15, 2022 by General Manager

Anne, Thank you for the kind review of the DoubleTree Philadelphia Airport and for recommending us. We are thrilled to know you had an amazing stay with us, and we exceeded your expectations with our accommodations, service, and amenities. It is also a pleasure to see you were able to take advantage of our convenient shuttle service. We are happy you thoroughly enjoyed your time with us and look forward to welcoming you back soon for another outstanding experience. Warm Regards, General Manager

4 out of 5
Clean and nice staff

Posted by , from HUMMELSTOWN on Jan 4, 2022

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Comment from Hotel Management

Jan 7, 2022 by General Manager

Brian, thank you for staying with us at Doubletree by Hilton Philadelphia Airport. We appreciate your feedback and look forward to hosting you again soon! Warm Regards, General Manager

4 out of 5
Bad: No fridge in room. No fan in bathroom. Cookies with nuts are bad cookies. Disgustingly dirty air vent over bathtub. Towels are way too thin and too small. Dark in room even with all lights on. Nice to have a small 2nd chair to sit at table. Good: food and cocktail from bar. Shuttle access to airport. Early breakfast. Soap dish good touch.

Posted by , from Lawrenceville on Dec 27, 2021

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Comment from Hotel Management

Dec 28, 2021 by General Manager

Mark, thank you for staying with us at Doubletree by Hilton Philadelphia Airport. We are delighted you were able to use our convenient shuttle to the airport and enjoyed our delicious food. Thank you for your feedback as we work vigorously to improve our services daily. Warm Regards, General Manager

3 out of 5
The gentlemen at check in was not friendly at all.

Posted by , from Suwanee on Dec 15, 2021

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Comment from Hotel Management

Dec 16, 2021 by General Manager

Annette, thank you for taking the time to review your stay with us. We have sent your review to our team to assure no rude employee behavior is delivered. We apologize for the experience you had and hope you will give us a second chance to deliver the outstanding service you should always expect from our team. Warm Regards, General Manager

5 out of 5
We were only at the hotel for 4 hours to sleep. It was quite. The bed was comfortable

Posted by on Nov 2, 2021

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Comment from Hotel Management

Nov 4, 2021 by Front Office Director

Nicole, thank you for providing feedback on your stay with us. We are pleased that you had an enjoyable stay overall. We look forward to seeing you again soon. Thank you, Kaylin - Front Office Director

5 out of 5

Posted by on Oct 15, 2021

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4 out of 5

Posted by on Oct 11, 2021

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5 out of 5
The front lobby was clean and impressive. The room was clean and very comfortable. I would have liked a sign on the water saying it was complimentary or a price. I totally loved the cookie that i received during check in! Overall, great value for the cost.

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 21, 2021 by Front Office Director

Felicia, thank you for taking the time to review your stay with us at Doubletree Philadelphia. We are delighted to know you were impressed with the service you received from our excellent associates and the cleanliness of our hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Thank you, Kaylin - Front Office Director

About the Doubletree by Hilton Philadelphia Airport

Location 4509 Island Ave, Philadelphia, PA 19153

Property Features

Doubletree by Hilton Philadelphia Airport offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. There are 15 meeting rooms available. The business-friendly Doubletree by Hilton Philadelphia Airport also features multilingual staff, coffee/tea in a common area, and concierge services. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. This 4-star Philadelphia hotel is smoke free.

  • 331 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 4000 sq m of conference space
  • Built in 1972
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Philadelphia Eastwick Station (1.6 km / 1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Doubletree by Hilton Philadelphia Airport offers 331 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6 AM to 11 AM.

The Landings Restaurant - This restaurant serves breakfast and dinner.

Players Sports Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Common Grounds - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Doubletree by Hilton Philadelphia Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 10 per person (approximately)
  • Self parking fee: USD 12.25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Philadelphia Airport
  • Hilton Philadelphia Airport
  • Philadelphia Airport Hilton
  • Hilton Philadelphia Airport Hotel Philadelphia
  • Doubletree by Hilton Philadelphia Airport Hotel
  • Doubletree Hilton Philadelphia Airport Hotel
  • Doubletree Hilton Philadelphia Airport
  • Doubletree by Hilton Philadelphia Airport Philadelphia
  • Doubletree by Hilton Philadelphia Airport Hotel Philadelphia

You should know

  • Pool access available from 6 AM to 11 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.