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"The pool was not open due to Covid. I was unhappy about that. " More

By a verified traveler on Thu 02 Jul 2020

Hotel Description

Enjoy 2 restaurants at this 3.5-star Philadelphia hotel

Near the airport

Within 6 miles (10 km) of this Philadelphia hotel, you'll find Wells Fargo Center and Citizens Bank Park. Lincoln Financial Field and University of Pennsylvania are also within 6 miles (10 km).

Renovated in 2014

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 15 conference rooms, 24-hour business center, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 331 guestrooms also offer free WiFi and LCD TVs with satellite channels. 24-hour room service, premium bedding, and free local calls are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Sep 1 - Sep 2

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Doubletree by Hilton Philadelphia Airport ratings based on 26 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Doubletree by Hilton Philadelphia Airport

Everyone (19) Couples (3) Family (3)
5 out of 5
The pool was not open due to Covid. I was unhappy about that.

Posted by on Jul 2, 2020

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4 out of 5
My room was serviced throughout my 4 day stay. However, glasses were not replaced until I called and neither was the plastic bag for ice bucket, and the coffee dispenser cleaned was not checked or emptied. Bathroom hairdryer was not put away during service. Somewhat disappointing.

Posted by , from Philadelphia Island ave on Mar 15, 2020

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Comment from Hotel Management

Mar 15, 2020 by Director of Rooms

Thank you for sharing your thoughts about your stay with us. While we are glad you were pleased with most aspects of your visit, we are sorry for some of the housekeeping service issues you experienced. Your comments have been discussed with our team so that they can be more diligent in their efforts going forward. We value your feedback and hope to welcome you again at DoubleTree by Hilton Hotel Philadelphia Airport. With Hospitality, Dustin Ruiz, Director of Rooms

4 out of 5
Rooms dated. Tub needs replacement. Drawers had dirt in them. Food in restaurants was average. Staff all very welcoming, helpful and eager to serve. Checkin was great.

Posted by on Mar 12, 2020

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Comment from Hotel Management

Mar 13, 2020 by Director of Rooms

Thank you for being our guest at DoubleTree by Hilton Hotel Philadelphia Airport. We are glad you were pleased with our attentive front desk services and that our staff took good care of you while you were here. However, we regret we were not able to meet your expectations for a modern experience and be assured we have shared your comments with appropriate individuals as we plan for future renovations. We appreciate your constructive feedback, and we hope to have the chance to welcome you back for a much better experience and earn your highest ratings. With Hospitality, Dustin Ruiz, Director of Rooms

3 out of 5

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 9, 2020 by Director of Rooms

We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. With Hospitality, Dustin Ruiz, Director of Rooms

5 out of 5
Your staff was amazing and helpful... Will def stay there when we are flying out of Philly. Next time I will use your shuttle service also. The airport was a disaster LOL

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 2, 2020 by Director of Rooms

Thank you for taking the time to provide feedback about your stay at DoubleTree by Hilton Hotel Philadelphia Airport. We are glad our hotel was able to turn a difficult situation into a pleasant one with our courteous staff and comfortable accommodations. Thank you once more for giving us an excellent rating, and we look forward to seeing you again when you return to Philadelphia. With Hospitality, Dustin Ruiz, Director of Rooms

3 out of 5
Nice pool. Horrible check in. 2 nights stay somehow under 2 separate reservations despite booking at one time. Expensive parking

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 6, 2019 by General Manager

Thank you for reviewing your stay with us. We are glad to know you liked our inviting swimming pool and that overall you had a pleasant time with us. However, we regret that you were unhappy with our parking charges. Moreover, we are also sorry for the reservation mix-up and for your unpleasant check-in encounter. You have our assurance that we will learn from your situation, so we are better equipped to provide a first-rate experience to all of our guests. We value your feedback and hope the positive aspects of your visit will bring you back to us. With Hospitality, Paul J. Gibson, General Manager

4 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by General Manager

All of us at DoubleTree by Hilton Hotel Philadelphia Airport appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. With Hospitality, Paul J. Gibson, General Manager

4 out of 5
Besides the funky smell in our room, the room was comfortable

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by General Manager

Thank you for being our guest at DoubleTree by Hilton Hotel Philadelphia Airport. We are glad to know you were pleased with the comforts of your room and that overall you had a nice stay with us. However, we are sorry for the smell you experienced. In the future, we hope you will call on hotel staff to assist. We value your feedback and hope to have the opportunity to welcome you again on your next visit to our area. With Hospitality, Paul J. Gibson, General Manager

4 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 15, 2019 by General Manager

Thank you for rating your nice experience at Doubletree by Hilton Philadelphia Airport. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. With Hospitality, Paul J. Gibson, General Manager

2 out of 5

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 9, 2019 by General Manager

We apologize for the disappointing experience you had as our guest and for the issues you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We hope you will give us a chance to provide you with the hospitality for which we are known on a future visit. With Hospitality, Paul J. Gibson, General Manager

About the Doubletree by Hilton Philadelphia Airport

Location 4509 Island Ave, Philadelphia, PA 19153

Property Features

Doubletree by Hilton Philadelphia Airport offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. There are 15 meeting rooms available. The business-friendly Doubletree by Hilton Philadelphia Airport also features multilingual staff, coffee/tea in a common area, and concierge services. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. A complete renovation of Doubletree by Hilton Philadelphia Airport was completed in 2014. This 3.5-star Philadelphia hotel is smoke free.

  • 331 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 4000 sq m of conference space
  • Built in 1972
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Philadelphia Intl. Airport (PHL) (5.1 km / 3.2 mi)
  • Train station: Philadelphia Eastwick Station (1.6 km / 1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Doubletree by Hilton Philadelphia Airport offers 331 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

The Landings Restaurant - This restaurant serves breakfast and dinner.

Players Sports Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Common Grounds - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer

Contactless check-out is available

Individually-wrapped food options are available for breakfast and through room service

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17 per person (approximately)
  • Self parking fee: USD 12.25 per day (in/out privileges)
  • Valet parking fee: USD 18 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Philadelphia Airport
  • Hilton Philadelphia Airport
  • Philadelphia Airport Hilton
  • Hilton Philadelphia Airport Hotel Philadelphia
  • Doubletree by Hilton Philadelphia Airport Hotel
  • Doubletree Hilton Philadelphia Airport Hotel
  • Doubletree Hilton Philadelphia Airport
  • Doubletree by Hilton Philadelphia Airport Philadelphia
  • Doubletree by Hilton Philadelphia Airport Hotel Philadelphia

You should know

  • Doubletree by Hilton Philadelphia Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.