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4.7 out of 5

"My room was super clean. Bedding clean and crisp. Two TV's in my room. Staff was wonderful and the breakfast was outstanding! Cudos to the restauran ... " More

By a verified traveler on Mon 02 Mar 2020

Hotel Description

3-star hotel near Pennsylvania Convention Center

Heart of Philadelphia

At this Chinatown hotel, you'll be well placed to visit Pennsylvania Convention Center and Reading Terminal Market, both steps away. Jefferson University Hospital and City Hall are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 279 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Microwaves, room service, and coffee/tea makers are also available.

Junior Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed (Drinks/Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Room, 2 Queen Beds (Drinks/Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Philadelphia Center City ratings based on 16 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Philadelphia Center City

Everyone (9) Couples (3) Family (2)
5 out of 5
My room was super clean. Bedding clean and crisp. Two TV's in my room. Staff was wonderful and the breakfast was outstanding! Cudos to the restaurant! Staff was very caring and helpful, with a smile! Highly recommended! I'll be back!

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 2, 2020 by Hotel Management

Thank you for your great review! We will be sure to share your kind words with our team. They take great pride in their work and always enjoy hearing what our guests have to say after staying with us!

5 out of 5
There is indoor pool on premises, be careful if you have some allergies as there is very strong chlorine smell and humidity on 7th floor.

Posted by , from Florida on Feb 25, 2020

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Comment from Hotel Management

Mar 2, 2020 by Hotel Management

Thank you for letting us know about your recent stay! We appreciate your feedback and will review this with the hotel engineering team. We look forward to hosting you again the next time you are in Philadelphia!

5 out of 5

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 21, 2020 by Hotel Management

Thank you for your review we are glad you enjoyed your stay we hope to see you back soon.

5 out of 5
It had a pool and a hot tub and was very close to everything

Posted by on Jan 8, 2020

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Comment from Hotel Management

Jan 8, 2020 by Hotel Management

We are glad you enjoyed your stay. We hope to see you back soon.

5 out of 5
Clean, rooms, professional and helpful staff. Would recommend anytime

Posted by on Sep 9, 2019

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5 out of 5

Posted by on Sep 1, 2019

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4 out of 5
Everyone was really accomadating and very friendly! Customer service was excellent. We had concerns about breakfast. Overpriced and omelets were very greasy. The worst, though, was the tremendously sticky floor all over the dining and food area. I literally was stuck to the floor like suction cups. Very disturbing.

Posted by on Jun 3, 2019

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5 out of 5

Posted by on May 21, 2019

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5 out of 5

Posted by on May 10, 2019

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4 out of 5
Parking was easy. Had to pay for breakfast, which had not been made clear. Room was nice.

Posted by on Apr 6, 2019

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About the Hilton Garden Inn Philadelphia Center City

Location 1100 Arch St, Philadelphia, PA 19107

Renovations + Closures

This property is closed from March 20 2020 to November 30 2020 (dates subject to change).

The following facilities or services will be unavailable from June 8 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hilton Garden Inn Philadelphia Center City offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Philadelphia Center City. For a fee, parking is available. This 3-star Philadelphia hotel is smoke free.

  • 279 guestrooms or units
  • 10 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Philadelphia Intl. Airport (PHL) (21.2 km / 13.2 mi)
  • Train station: Philadelphia, PA (ZFV-30th Street Rail Station) (2.4 km / 1.5 mi)
  • Metro station: 11th St Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Philadelphia Center City offers 279 accommodations with safes and complimentary newspapers. Accommodations are furnished with sofa beds and desks. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Philadelphia hotel provides complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium digital channels and pay movies. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

Tenth Floor Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 0.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • 0.75 percent destination fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 17.23 for adults and USD 8.59 for children (approximately)
  • Self parking fee: USD 37.00 per day
  • Rollaway bed fee: USD 0.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Philadelphia City Center
  • Hilton Garden Inn Philadelphia City Center
  • Hilton Garden Inn Philadelphia City Center Hotel
  • Hilton Garden Inn Philadelphia Center City Hotel
  • Philadelphia Hilton Garden Inn
  • Hilton Philadelphia
  • Hilton Garden Inn Philadelphia Center City Hotel
  • Hilton Garden Inn Philadelphia Center City Philadelphia
  • Hilton Garden Inn Philadelphia Center City Hotel Philadelphia

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.