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"Generally, the property was clean and had no off-putting smells. Everything appeared to be in good repair. Not a great view but it was a quiet and c ... " More

By a verified traveler on Fri 26 Mar 2021

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Hotel Description

3-star Art Deco hotel in Northeast Philadelphia

Northeast Philadelphia stay

With a stay at this Northeast Philadelphia hotel, you'll be within half a mile (1 km) of Jefferson Health - Roosevelt Boulevard and 6 miles (10 km) of Delaware River. Hospital Of Fox Chase Cancer Center and Philadelphia Mills are also within 6 miles (10 km).

Renovated in 2019

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 4 conference rooms, business center, and express check-in. There's a gym on site, and laundry facilities and free newspapers are also offered.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$118* Per night/room Oct 2 - Oct 3

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton Philadelphia Northeast ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Four Points by Sheraton Philadelphia Northeast

Everyone (11) Couples (2) Family (2)
1 out of 5
The lady at the front desk attitude

Posted by on Aug 20, 2023

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Comment from Hotel Management

Aug 25, 2023 by Manager

Hello raphael, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

2 out of 5

Posted by on Jun 3, 2023

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Comment from Hotel Management

Jun 6, 2023 by Manager

Hello Jammie, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

5 out of 5

Posted by on Oct 4, 2021

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Comment from Hotel Management

Jan 3, 2022 by Manager

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

5 out of 5
Generally, the property was clean and had no off-putting smells. Everything appeared to be in good repair. Not a great view but it was a quiet and comfortable night. Wi-fi was very fast. The room was adequate. Headboard could have been cleaner and the carpet near the walls and around the bed needs a good vacuuming.

Posted by on Mar 26, 2021

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Comment from Hotel Management

Mar 27, 2021 by Manager

Thank you so much for the incredible rating. We look forward to your next visit!

5 out of 5

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 25, 2021 by Adam

Thank you

5 out of 5

Posted by on Feb 6, 2021

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Comment from Hotel Management

Feb 16, 2021 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

5 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 1, 2020 by Nesheba

Thank you!

3 out of 5
It was a little difficult to find the entrance. The outside property was well kept. My room had some problems. There was a leak two times coming from the windows/and or AC, which produced wet drapes and curtains. Bathroom Sink splashed water on me as I stood in front of it washing hands or brushing teeth. The walk in shower did not have a big enough lift to prevent water from running onto the bathroom floor. I had to use extra towels to mop up the floor so I would not trip or fall.

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 1, 2020 by Nesheba Adams

Thank you for your feedback, we would like to apologize for the issues in your room during your stay.

5 out of 5

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 19, 2019 by Nesheba ADams

Thank You!

5 out of 5

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 7, 2019 by Nesheba Adams

Thank you!

About the Four Points by Sheraton Philadelphia Northeast

Location 9461 Roosevelt Blvd, Philadelphia, PA 19114

Renovations + Closures

The following facilities are closed on Sunday and Monday:

  • Bar/lounge
  • Dining venue(s)

The following facilities are closed on Monday:

  • Bar/lounge
  • Dining venue(s)

Property Features

Public spaces have free WiFi. A business center and 4 meeting rooms are available. Event space at this hotel measures 5224 square feet (485 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Four Points by Sheraton Philadelphia Northeast. Free self parking is available. A complete renovation of Four Points by Sheraton Philadelphia Northeast was completed in December 2019. This Art Deco Philadelphia hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 6 levels
  • 5224 sq ft of conference space
  • 485 sq m of conference space
  • Built in 1972
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Philadelphia Torresdale Station (4.9 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Philadelphia Northeast offers 190 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Philadelphia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Cobblestone - This restaurant serves breakfast and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Eurocard, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Philadelphia Northeast
  • Four Points Sheraton Hotel Philadelphia Northeast
  • Four Points Sheraton Philadelphia Northeast
  • Sheraton Four Points Philadelphia Northeast
  • Sheraton Philadelphia Northeast
  • Four Points Sheraton Philadelphia Northeast Hotel
  • Four Points Sheraton Philadelphia Northeast Hotel
  • Four Points Sheraton Philadelphia Northeast
  • Four Points by Sheraton Philadelphia Northeast Hotel
  • Four Points by Sheraton Philadelphia Northeast Philadelphia
  • Hotel Four Points by Sheraton Philadelphia Northeast
  • Four Points by Sheraton Philadelphia Northeast Philadelphia
  • Four Points Sheraton Hotel
  • Four Points Sheraton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.