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4.0 out of 5

"The hotel was in the northeast. There were a great deal of stores, gas stations, and places to eat near by! The public bus also drove by the hotel. Th ... " More

By a verified traveler on Tue 17 Jul 2018

Hotel Description

3-star hotel in Northeast Philadelphia

Near the airport

Your stay at this Northeast Philadelphia hotel places you within 6 miles (10 km) of Parx Casino and Racetrack and Philadelphia Mills. Cairnwood Estate and Neshaminy Mall are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 190 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Pillowtop beds, premium bedding, and coffee/tea makers are also available.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$101 per night

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Four Points by Sheraton Philadelphia Northeast ratings based on 44 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Philadelphia Northeast

Everyone (15) Couples (2) Business (1)
4 out of 5
Wister's greeting was very welcoming. He gave us the quick tour which was great most hotels do not.

Posted by on May 8, 2019

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5 out of 5
Very clean, easy access to near by stores and access to high ways great! Property very safe to leave your car. Room was nice and clean. Beds very comfortable.

Posted by on Apr 29, 2019

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5 out of 5
The customer service was awesome. They pointed us to a great dining experience.

Posted by on Feb 19, 2019

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Comment from Hotel Management

Feb 26, 2019 by Jack H.

Thank you

4 out of 5
Nice, friendly staff and good location good overall

Posted by on Jan 27, 2019

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Comment from Hotel Management

Jan 28, 2019 by Jack H.

Thank you for the review.

5 out of 5
Beautiful customer service . Nice and clean i loved it and my kid's enjoy the pool

Posted by , from Philadelphia pa on Dec 17, 2018

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Comment from Hotel Management

Dec 27, 2018 by Jack H.

Thank you. Come back again.

4 out of 5
The hotel was in the northeast. There were a great deal of stores, gas stations, and places to eat near by! The public bus also drove by the hotel. The staff was very accommodating and helpful! The hotel is under renovation and our room did seem very worn in but not outdated. There room was clean and there was a larger size mini fridge and microwave in the room! Plenty of parking and a pool in the hotel! I do recommend this hotel!!

Posted by , from Boston on Jul 17, 2018

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Comment from Hotel Management

Jul 23, 2018 by Jack H.

Thank you for your feedback.

1 out of 5

Don't waste your money!

We stayed there 2 nights recently. We asked for a quiet room/area and we got the room next to the old, loud elevators that you could hear through the wall 24 hrs a day! The room is outdated, the carpet had stains, the bathroom tile was cracked, the view from our 2nd floor window was of molded air conditioner vents that were never thrown out. The mattress was sunk in so terrible that my neck still hurts! After the 1st night, we asked for a different room, but they were somehow booked solid. My husband and I had to rotate the mattress ourselves just to sleep in less pain. I realize this hotel was $150 a night, but that's still enough money to hope it would have been a nicer place. Do not stay here!

Posted by on May 30, 2017

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3 out of 5

Nasty linen

Cons: Room cleanliness
The bed linen was nasty and had the odor that it not been recently washed. Very disappointed.

Posted by on Mar 16, 2017

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4 out of 5

An oasis in a desert of limited choices.

Pros: Logistics of location, style, and conveniences such as an in-house restaurant.
Cons: Some remodeling would add a star to the rating.
Location: Local to stores and restaurants, as well as major highways. It was also close-by to the event I was attending.
My experience with 4 Points came as a relief after accidentally booking myself in a hotel in the hectic city then mistakenly directed to another hotel in a questionable area in North Phillie. This hotel is in need of an update though, the wear and tear of frequent guests using this facility is quite evident, as seen in the stained hallway carpets and finish worn wood doors. Even so, it was exactly the type of hotel I was looking for, local to major highways, nearby restaurants and a quiet, safe neighborhood.

Posted by , from New York on Mar 1, 2017

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Comment from Hotel Management

Mar 3, 2017 by Jack H

Thank you for the review of the hotel. Hopefully, by the time you visit us again we will be in the middle of our renovation.

5 out of 5

Room pretty clean no complaints will stay again

I was staying near to attend the made in america fest. If there arent any hotels close to benjamin franklin next year i will most def stay here again.

Posted by , from brooklyn, new york on Sep 6, 2016

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About the Four Points by Sheraton Philadelphia Northeast

Location 9461 Roosevelt Blvd, Philadelphia, PA 19114

Property Features

Four Points by Sheraton Philadelphia Northeast offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 5224 square feet (485 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton Philadelphia Northeast. Free self parking is available. This 3-star Philadelphia hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 6 levels
  • 5224 sq ft of conference space
  • 485 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (40.2 km / 25 mi)
  • Train station: Philadelphia Torresdale Station (5.1 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Philadelphia Northeast offers 190 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Cobblestone - This restaurant serves breakfast and dinner.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Philadelphia Northeast
  • Four Points Sheraton Hotel Philadelphia Northeast
  • Four Points Sheraton Philadelphia Northeast
  • Sheraton Four Points Philadelphia Northeast
  • Sheraton Philadelphia Northeast
  • Four Points Sheraton Philadelphia Northeast Hotel
  • Four Points Sheraton Philadelphia Northeast Hotel
  • Four Points Sheraton Philadelphia Northeast
  • Hotel Four Points by Sheraton Philadelphia Northeast
  • Four Points by Sheraton Philadelphia Northeast Philadelphia
  • Four Points Sheraton Hotel
  • Four Points Sheraton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.