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4.4 out of 5

"Nice lobby, and the Art Bar was great. Our room was comfortable and had everything we needed for a weekend trip. " More

By a verified traveler on Mon 07 Oct 2019

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Petite Guestroom with 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$139* Per night/room Sep 1 - Sep 2

Junior Suite with King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Corner (Petite, Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Guestroom with Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Level Petite Guestroom with Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sonesta Philadelphia Rittenhouse Square ratings based on 35 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta Philadelphia Rittenhouse Square

Everyone (26) Couples (3) Family (6)
5 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Steve

We appreciate the wonderful rating of your stay with us at Sonesta Philadelphia Rittenhouse Square, and we look forward to welcoming you back to our Center City hotel the next time your plans find you visiting Philly!

4 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Steve

Thank you for choosing Sonesta Philadelphia Downtown Rittenhouse Square. We're glad you experienced an enjoyable visit, and we look forward to hosting you again the next time you visit Philly!

5 out of 5
Nice lobby, and the Art Bar was great. Our room was comfortable and had everything we needed for a weekend trip.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 7, 2019 by Steve

We appreciate the stellar rating following your recent stay with us at Sonesta Downtown Rittenhouse Square! Thank you for sharing feedback about your stylish, comfortable guestroom, as well as the delicious food in Art Bar. We look forward to your next visit to our Center City hotel!

5 out of 5
The Sonesta was very clean. The ambience was beautiful. Staff was nice. Check in and out was easy.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by Steve

Thank you for the wonderful feedback about your recent stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We appreciate the accolades for our friendly, helpful team, and we're glad that the great service added value to your experience. We look forward to your next stay at our Center City hotel!

5 out of 5
Nice location, friendly staff, very clean room. Nice bar also.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 29, 2019 by Steve

We're glad you enjoyed a great experience while staying with us recently at Sonesta Philadelphia Downtown Rittenhouse Square! We appreciate the accolades about our friendly, helpful team, as well as our ideal Center City location and our staff's attention to detail regarding cleanliness. We look forward to hosting you again the next time you visit Philly!

1 out of 5
Well it started at check in, I was assigned a room who was already preoccupied. Went up the the 19th floor and key card is not working, tried calling the front desk no one is picking up. Finally I was ready to head down the elevator when a cleaning staff saw me and offered to open the door so I can at least drop my suitcases in. That’s when we saw the room was already preoccupied by another guest. Myself and the staff member Went back downstairs to rectify the issue. They assigned me a different room which wasn’t occupied.

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by Steve

I apologize that we made such a serious error at the time of your check-in, and I trust that we quickly rectified the issue. This rarely happens, and I suspect that we mad keys for the wrong room, as opposed to actually checking you in to an occupied room in our system. Your review does not touch on the other aspects of your stay, but I trust that once our initial error was corrected, the remainder of your experience was far better. I hope you will plan to give us a chance to deliver a far better experience the next time you visit Center City Philly!

5 out of 5
The location was so close to anything you need restaurants, shops, sightseeing and you could see the city hall from the front entrance of the hotel. The staff was so helpful and friendly. Would definitely go back to this hotel.

Posted by , from Shelbyville, TN on Sep 3, 2019

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Comment from Hotel Management

Sep 3, 2019 by Steve

Anayely, we appreciate the great rating and wonderful comments about your great stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! Our hotel indeed boasts an ideal Center City location, steps from so many places to dine, shop, and visit. I'm glad our friendly, helpful team took such great care of you! We look forward to your next stay with us in Philly!

5 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Steve

Thank you for the excellent rating of your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We're glad you enjoyed a wonderful experience as our guest, and we can't wait to host you again soon for another great visit to Center City Philly!

5 out of 5
Rooms were very clean and well-kept. The staff was very friendly and helpful. It be better if there were two bellmen on duty, not just one.

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 1, 2019 by Steve

We're glad you enjoyed your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square, thanks to our friendly, helpful team! We obsess about cleanliness, and we appreciate your observations about the staff's efforts in that regard. I apologize that you experience a delay in waiting for assistance from a bellperson; there are busy times where we staff 2-3 bellpersons. We look forward to hosting you again the next time you return to Center City Philly!

5 out of 5

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 20, 2019 by Steve

Thank you for the wonderful rating of your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We're glad you enjoyed your visit, and we hope to host you again soon at our Center City hotel!

About the Sonesta Philadelphia Rittenhouse Square

Location 1800 Market St, Philadelphia, PA 19103

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Hotel Policies

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.