"While booking on Travelocity there was no mention of the hotel's policy that guests had to be 21, which is listed on their web site. The reservation w ... " More
Center City stay
A stay at this Center City hotel places you steps from Reading Terminal Market and within a 5-minute walk of Thomas Jefferson University Hospital. City Hall and Lucky Strike Lanes are also within half a mile (1 km).
Full-service spa, dining
A full-service spa, a gym, and a restaurant are all featured at this Art Deco hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.
May 22, 2023 by Mark Chang
Dear STEPHEN,Thank you for your time to complete the survey. We take your comment as our training opportunity. Also, we will ensure with Travelocity to be on the same page regards to check in policy. Thank you for choosing Loews Philadelphia.
Mar 18, 2023 by Mark Chang
Dear PAUL,Thank you for your time to complete the survey. We sincerely apologize that we were not able to exceed your expectation. Our team strive to exceeding every guest's experience. Can you please share your experience with us and area we need to improve in order to receive perfect 5 out of 5? Thank you for choosing Loews Philadelphia.
Mar 2, 2023 by Kyle Harris
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Loews Philadelphia Hotel!
Aug 29, 2022 by Mark Chang
Dear Brian, Thank you for your time to complete the survey. We are very pleased to hear that you enjoyed your time with us. We hope to have you again soon in the future. Thank you for choosing Loews Philadelphia.
Jan 20, 2022 by Platini P.
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you,
Sep 24, 2021 by LPH
Thank you for your recent stay, we are glad you liked the property and our location. We are also pleased you enjoyed the view. We hope you visit again.
The following facilities are closed on Monday and Tuesday:
Loews Philadelphia Hotel offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Loews Philadelphia Hotel. For a fee, parking is available.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge
Valet parking (surcharge)
Loews Philadelphia Hotel offers 581 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:30 AM and on weekends from 6:30 AM to 1:00 PM.
Bank and Bourbon - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
24-hour room service is available.
Recreational amenities at the hotel include a health club.
Children under 18 years old are not allowed in the swimming pool without adult supervision.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with Club Lounge access receive continental breakfast on weekdays only.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.