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4.4 out of 5

"The staff were very friendly overall (especially the bell hops and front desk). But when I notified the concierge about the bathroom floor being stic ... " More

By a verified traveler on Sun 02 Sep 2018

Hotel Description

4-star Art Deco hotel near Reading Terminal Market

Center City stay

A stay at this Center City hotel places you steps from Reading Terminal Market and within a 5-minute walk of Pennsylvania Convention Center. City Hall and Jefferson University Hospital are also within half a mile (1 km).

Business services

This hotel features an indoor pool, a health club, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the sauna, bar/lounge, and concierge services.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 581 guestrooms also offer free WiFi and flat-screen TVs with cable channels. IPod docks, 24-hour room service, and minibars are also available.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$169 per night

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Loews Philadelphia Hotel ratings based on 102 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Loews Philadelphia Hotel

Everyone (27) Business (1) Couples (1) Family (1)
5 out of 5

Posted by , from Brooklyn on May 28, 2019

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Comment from Hotel Management

May 30, 2019 by Rick S.

Thank you for staying! We hope to host you again soon.

5 out of 5
I liked everything. The hotel was amazing and the views were awesome.

Posted by on May 22, 2019

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Comment from Hotel Management

May 23, 2019 by Rick S.

Thank you for staying with us! We are pleased to hear you enjoyed our awesome views. We hope to see you again soon.

2 out of 5
I was treated as if I had lied about having a reservation and was told that I would be given a room with a queen size bed when in fact I reserved a room with two double beds. Instead of debating with the front staff, I was ordered to provide them with proof to validate my reserved itinerary. I complied. After providing my evidence of my reserved itinerary via my iPhone, the young woman at the front desk asked me if my visit was the first time at Loews. I responded in the affirmative, but I added that it would be my last. Although I was presented with a myriad of apologies for the inconvenience and a $50.00 credit, my distaste and disappointment in the treatment that I initially experienced had already taken root.

Posted by , from New Jersey on Nov 26, 2018

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Comment from Hotel Management

Nov 29, 2018 by George C.

Thank you again for your support of Loews Hotels. We are very glad you enjoyed our location. At the same time we would like to sincerely apologize for the challenges you experience with your reservation. We take great pride in our guest experiences in the hotel and this does not live up to the expectations we have of ourselves as well. If you would like to discuss this further we would welcome that opportunity as we use each challenge as an opportunity to learn and improve. Again thank you for choosing Loews Hotels and we hope to see you back again in the future.

5 out of 5
great hotel and location within walking distance to train stations, shopping and resterunts

Posted by on Oct 6, 2018

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Comment from Hotel Management

Oct 8, 2018 by Scott N.

Thank you for your recent stay at the Loews Philadelphia Hotel! We are delighted to hear that you enjoyed our great location! Thank you for your review and we hope to host you again soon!

5 out of 5
First time to stay in Philly. Staff were very helpful and pleasant .

Posted by , from Florida on Sep 7, 2018

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Comment from Hotel Management

Sep 10, 2018 by Scott N.

Thank you choosing the Loews Hotel on your first visit to Philadelphia! We are delighted to hear that you enjoyed your stay! We are glad that you found our staff and very helpful and pleasant. Thank you for your review and we hope to host you again soon!

3 out of 5

Nice hotel, sticky floors

The staff were very friendly overall (especially the bell hops and front desk). But when I notified the concierge about the bathroom floor being sticky and the carpet being rather dirty, I got a very blase response. It seemed they really didn’t care. Additionally, a lot of the elevated surfaces and corners of the room were very dusty. I loved our room and had an excellent view. The location was great. But I would have appreciated a more professional response to my complaint about cleanliness since this shows a general lack of proper maintenance and care.

Posted by on Sep 2, 2018

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Comment from Hotel Management

Sep 4, 2018 by Scott N.

Thank you for your recent stay at the Loews Philadelphia Hotel. We are glad to hear that you enjoyed the great view from your room as well as our awesome location. At the same time we would like to sincerely apologize for the challenges you experience with the cleanliness of your room. We take great pride in our guest experiences in the hotel and this does not live up to the expectations we have of ourselves as well. Please know that I will be working with Front Office teams to ensure that we are providing the best experience to all of our guests in the future. If you would like to discuss this further we would welcome that opportunity as we use each challenge as an opportunity to learn and improve. Again thank you for choosing Loews Hotels and we hope to see you back again in the future.

5 out of 5
Thank you to every hotel staff that I came across for being so hospitable and extremely helpful!

Posted by on Jul 15, 2018

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Comment from Hotel Management

Jul 16, 2018 by Scott N.

Thank you for your recent stay at the Loews Philadelphia Hotel! We are delighted to hear that you enjoyed our extremely hospitable and helpful staff! We appreciate your review and we hope to host you again soon!

5 out of 5
A quick, friendly check in, and out. Very friendly staff, who explained all the features of the room and facilities. A great location, close to many of the sites and transportation. A cool, comfortable room, made for a very pleasant sleep.

Posted by , from Brooklyn NY on Jul 9, 2018

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Comment from Hotel Management

Jul 11, 2018 by Scott N.

Thank you for your recent stay at the Loews Philadelphia Hotel! We are pleased to hear you enjoyed our very friendly staff during your quick check-in and out process, our great location as well as our comfortable and beautiful rooms. We appreciate your feedback and hope you will come visit us again soon!

5 out of 5
Hakeem at check in is the best! Very accommodating

Posted by on Jun 16, 2018

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Comment from Hotel Management

Jun 18, 2018 by Scott N.

Thank you for staying at the Loews Philadelphia Hotel! We are delighted to hear that you enjoyed our awesome and very accommodating staff! Thank you for your review and we hope to host you again soon!

5 out of 5
We really enjoyed our stay at Loews, we had never stayed with this chain before and really enjoyed our experience. The room was super comfortable and we had a great skyline view of the city. It’s also an amazing location right in the middle of everything! We walked all the way down to the waterfront which takes about 15-20 minutes but it never felt too far to walk anywhere. It’s about a block from Reading Terminal which was great for getting hot fresh Amish doughnuts in the morning! The hotel restaurant is okay a little overpriced in my opinion the food was decent but not amazing for the price. There are tons of great restaurants around the hotel that i would recommend looking up. It was also nice that they had valet parking and I had prepaid for parking when I booked with travelocity at $20/day which was a total steal as it’s usually $50/night. Just as a warning there is a $12/day fee for oversized vehicles which we didn’t realize until we checked out but other than that our stay was great!

Posted by on May 20, 2018

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Comment from Hotel Management

May 21, 2018 by Scott N.

Thank you for your recent stay at the Loews Philadelphia Hotel. I am pleased to hear you enjoyed your comfortable room, great skyline view and our location! Thank you for your review and we hope to host you again soon!

About the Loews Philadelphia Hotel

Location 1200 Market St, Philadelphia, PA 19107

Property Features

Loews Philadelphia Hotel offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Loews Philadelphia Hotel. For a fee, parking is available. This Art Deco Philadelphia hotel is smoke free.

  • 1 building
  • 581 guestrooms or units
  • 33 levels
  • Built in 1932
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (21.2 km / 13.2 mi)
  • Train station: Philadelphia 30th St Station (2.5 km / 1.6 mi)
  • Metro station: 13th St. Station (0.1 km / 0.1 mi)
  • Property shuttles: Area shuttle and train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Loews Philadelphia Hotel offers 581 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Bank and Bourbon - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 40 per accommodation, per stay
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 16 per person (approximately)
  • Valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 40 per accommodation, per stay
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Loews Philadelphia
  • Loews Hotel Philadelphia
  • Loews Philadelphia
  • Loews Philadelphia Hotel
  • Philadelphia Hotel Loews
  • Philadelphia Loews
  • Philadelphia Loews Hotel
  • Lowes Philadelphia

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 2-device limit.

Promotions

Breakfast Offer


Book a stay in a "Premium Room, 1 Queen Bed" room type, "Premium Room, 1 King Bed" room type, "Premium Room, 2 Double Beds" room type, "Grand Room, 1 King Bed" room type, or a "Premium Room, 1 Queen Bed, Accessible (Roll In Shower)" room type and receive free continental breakfast Monday - Friday.


Must book a stay in a "Premium Room, 1 Queen Bed" room type, "Premium Room, 1 King Bed" room type, "Premium Room, 2 Double Beds" room type, "Grand Room, 1 King Bed" room type, or a "Premium Room, 1 Queen Bed, Accessible (Roll In Shower)" room type to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.