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Embassy Suites by Hilton Philadelphia Airport

3.5-star property
9000 Bartram Avenue, Philadelphia, PA 1-855-201-7819
3.1 out of 5
See all 17 travelocity Reviews

"Free airport shuttle, and complimentary breakfast and complimentary drink at the bar were nice perks. " More

By a verified traveler on Sat 10 Sep 2022

Points Of Interest

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Hotel Description

3.5-star hotel near John Heinz National Wildlife Refuge at Tinicum

Southwest Philadelphia stay

Your stay at this Southwest Philadelphia hotel places you within 3 miles (5 km) of John Heinz National Wildlife Refuge at Tinicum and Simeone Foundation Museum. Fort Mifflin and Bartram's Garden are also within 6 miles (10 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, business center, and free airport shuttle. Enjoy the gym and free perks like continental breakfast and an area shuttle.

Suite, 2 Double Beds, Non Smoking (2 Rooms)

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$136* Per night/room Dec 1 - Dec 2

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Allergy Friendly

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Philadelphia Airport ratings based on 17 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Philadelphia Airport

Everyone (7) Couples (3) Family (7)
1 out of 5
For a quick stay I wasn't impressed. Breakfast for the weekend started at 7 but whe had to leave for the air port so we didn't get to try Breakfast. Also the lied about a shuttle running every 30 min to pick people up from the air port.

Posted by on Oct 10, 2022

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Comment from Hotel Management

Oct 12, 2022 by Kyna A.

Thank you for responding to this survey. I am sorry you did not get to try the breakfast. Actually, our shuttle does run to and from the airport on a 24 hour basis, if you were at the airport and needed to be picked up you must call the hotel directly to arrange the pick up. I hope this information was helpful.

5 out of 5
Free airport shuttle, and complimentary breakfast and complimentary drink at the bar were nice perks.

Posted by , from Lakeland on Sep 10, 2022

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Comment from Hotel Management

Oct 3, 2022 by General Manager

Thank you for choosing to stay with us while in Philadelphia. We are pleased that you enjoyed your stay and thankful for you taking the time out to leave your feedback. We look forward to having the opportunity to serve you again the next time you are in the area. With gratitude, General Manager

1 out of 5

Posted by on Aug 1, 2022

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5 out of 5
Pool was closed at time of visit. 😔

Posted by on Apr 21, 2022

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Comment from Hotel Management

May 5, 2022 by Kyna

Thank you for taking the time to respond to this survey. I am so sorry you had to experience this from our facility. We take pride in knowing our hotel is safe and clean and in order, and from this weekend we did fail our guests by not having the pool back open and operational. We are working diligently to make sure this is an isolated incident and will never happen again. I hope this will not deter you from giving us another chance in the future. And again, thank you for your business

1 out of 5
They cancelled us because they were overbooked by you. I want my money back

Posted by on Apr 3, 2022

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Comment from Hotel Management

May 5, 2022 by Kyna

Good Afternoon, I have tried to locate your reservation by the the information listed, please feel free to contact the hotel directly so address this situation. Thank you

3 out of 5

Posted by on Mar 15, 2022

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4 out of 5
Very nice facility!

Posted by , from Lansdowne on Mar 1, 2022

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Comment from Hotel Management

Mar 15, 2022 by Kyna

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4 out of 5

Posted by on Feb 21, 2022

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4 out of 5
I paid for something and had to pay 3 times for the same thing did talk work some one the very next morning she was very nice and helpful

Posted by on Dec 19, 2021

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Comment from Hotel Management

Dec 20, 2021 by Kyna A

Good Afternoon, I am sorry you had an issue with the financial processes. We try our best to make sure this type of isolated incident does not happen often. I am happy to know that you were able to get the situations resolved and the associate was nice and helpful with resolving the matter. We hope this will not deter you from staying with us again in the future. Have a good afternoon.

1 out of 5
Poor and old toilet leaking all night. Not a place I will again

Posted by on Aug 5, 2021

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Comment from Hotel Management

Aug 23, 2021 by Dale

I am sorry that you had an issue with your guest room toilet. I will share you comment with our team to make improvements.

About the Embassy Suites by Hilton Philadelphia Airport

Location 9000 Bartram Avenue, Philadelphia, PA 19153

Property Features

Embassy Suites by Hilton Philadelphia Airport offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet. There's an onsite business center. Event space at this hotel measures 4568 square feet (424 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Philadelphia Airport. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Philadelphia hotel.

  • 263 guestrooms or units
  • 5 levels
  • 4568 sq ft of conference space
  • 424 sq m of conference space
  • Built in 1990
  • Continental breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - surcharge

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Philadelphia Eastwick Station (1.4 km / 0.9 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 3 mi, and train station pick-up
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Philadelphia Airport offers 263 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Grille at the Reserve - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Skydiving nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport and train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive smart lock details.

Embassy Suites by Hilton Philadelphia Airport offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 20
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Extended parking fee: USD 20 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Philadelphia Airport
  • Embassy Suites Philadelphia Airport
  • Philadelphia Airport Embassy Suites
  • Embassy Suites Philadelphia
  • Philadelphia Embassy Suites
  • Embassy Suites Philadelphia Airport Hotel
  • Embassy Suites Philadelphia Airport
  • Embassy Suites by Hilton Philadelphia Airport Hotel
  • Embassy Suites by Hilton Philadelphia Airport Philadelphia
  • Embassy Suites by Hilton Philadelphia Airport Hotel Philadelphia

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 5:00 PM.
  • Up to 3 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.