Southwest Philadelphia stay
Your stay at this Southwest Philadelphia hotel places you within 3 miles (5 km) of John Heinz National Wildlife Refuge at Tinicum and Simeone Foundation Museum. Fort Mifflin and Bartram's Garden are also within 6 miles (10 km).
Free shuttle, breakfast
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, business center, and free airport shuttle. Enjoy the gym and free perks like continental breakfast and an area shuttle.
Oct 12, 2022 by Kyna A.
Thank you for responding to this survey. I am sorry you did not get to try the breakfast. Actually, our shuttle does run to and from the airport on a 24 hour basis, if you were at the airport and needed to be picked up you must call the hotel directly to arrange the pick up. I hope this information was helpful.
Oct 3, 2022 by General Manager
Thank you for choosing to stay with us while in Philadelphia. We are pleased that you enjoyed your stay and thankful for you taking the time out to leave your feedback. We look forward to having the opportunity to serve you again the next time you are in the area. With gratitude, General Manager
May 5, 2022 by Kyna
Thank you for taking the time to respond to this survey. I am so sorry you had to experience this from our facility. We take pride in knowing our hotel is safe and clean and in order, and from this weekend we did fail our guests by not having the pool back open and operational. We are working diligently to make sure this is an isolated incident and will never happen again. I hope this will not deter you from giving us another chance in the future. And again, thank you for your business
May 5, 2022 by Kyna
Good Afternoon, I have tried to locate your reservation by the the information listed, please feel free to contact the hotel directly so address this situation. Thank you
Mar 15, 2022 by Kyna
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
Dec 20, 2021 by Kyna A
Good Afternoon, I am sorry you had an issue with the financial processes. We try our best to make sure this type of isolated incident does not happen often. I am happy to know that you were able to get the situations resolved and the associate was nice and helpful with resolving the matter. We hope this will not deter you from staying with us again in the future. Have a good afternoon.
Aug 23, 2021 by Dale
I am sorry that you had an issue with your guest room toilet. I will share you comment with our team to make improvements.
Embassy Suites by Hilton Philadelphia Airport offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet. There's an onsite business center. Event space at this hotel measures 4568 square feet (424 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Philadelphia Airport. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Philadelphia hotel.
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - surcharge
Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)
Embassy Suites by Hilton Philadelphia Airport offers 263 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Grille at the Reserve - Onsite restaurant.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive smart lock details.
Embassy Suites by Hilton Philadelphia Airport offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.