"Perfect location for a weekend to take in a ball game.
So many things to do and see!
The staff is amazing, friendly, and always ready to help you.
"
More
A stay at this Downtown Pittsburgh hotel places you within half a mile (1 km) of David L Lawrence Convention Center and 2 miles (3 km) of Acrisure Stadium. PPG Paints Arena and PNC Park are also within 2 miles (3 km).
Multiple dining options
This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour gym. WiFi in public areas is free. Self parking, a business center, and express check-in are also offered.
Hilton Garden Inn Pittsburgh Downtown ratings based on 25 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Hilton Garden Inn Pittsburgh Downtown
Everyone (15)Couples (2)Family (8)
1 out of 5
Music festival shut the street down and we couldn’t get to the hotel!!! Staff rude
Posted by Tracy on Aug 20, 2023
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Comment from Hotel Management
Aug 21, 2023
by Alexia E. (Guest Response Services)
I want to begin by offering our sincere apologies for the inconveniences you encountered during your recent stay at our hotel. Your feedback is truly valuable to us, and in advance, it appears that our communication may have fallen short in this instance. We did have hotel staff at the very front of the festival entrance for guests, such as yourself, who should have shown to our lobby in order to avoid the very same inconvenience you encountered. We sincerely apologize for falling short on our end. We understand the frustration this would have caused, and we will work on enhancing our communication regarding local events to prevent similar issues in the future.Your comments about our staff's behavior are particularly concerning. Providing exceptional service and hospitality is a fundamental principle of our hotel, and we are deeply sorry to hear that our team did not meet your expectations in this regard. We will investigate this matter further and take the necessary steps to ensure that our staff is consistently friendly, helpful, and accommodating to all our guests.We genuinely appreciate your feedback, as it allows us to address areas for improvement. We hope you will consider giving us another opportunity in the future to provide you with a more pleasant and trouble-free stay. If you decide to return, please do not hesitate to reach out to us directly, and we will do our utmost to make your experience a positive one.Once again, please accept our apologies for the inconveniences you experienced, and thank you for bringing them to our attention.
5 out of 5
Perfect location for a weekend to take in a ball game.
So many things to do and see!
The staff is amazing, friendly, and always ready to help you.
Posted by Darla, from STAFFORD on Aug 1, 2023
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Comment from Hotel Management
Aug 3, 2023
by Alexia E. (Guest Response Services)
Thanks Darla! We couldn't agree more. We can't wait to welcome you back soon!
5 out of 5
The front desk clerk was very nice. Check in was very quick. Very informative also.
Posted by Janice on Feb 27, 2023
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Comment from Hotel Management
Feb 28, 2023
by Alexia Embleton (Digital Marketing Coordinator)
Thank you for taking a moment to share your experience with us! We are elated to hear that you enjoyed your stay with us and hope to welcome you back again soon.
5 out of 5
GPS took me to the wrong HIlton 20 blocks up. After callilng the correct site I was given directions & finally found it. The staff was wonderfully helpful, sent me to a fantastic restaurant & it was just a wonderful experience overall.
Posted by CELIA on Feb 15, 2023
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Comment from Hotel Management
Feb 28, 2023
by Alexia Embleton (Digital Marketing Coordinator)
Oh no! We are so sorry to hear that you had complications finding our hotel. However, we are elated to hear that we were able to guide you to us safely. Thank you for taking a moment to share your wonderful experience with us in the first place and hope to welcome you back again soon.
5 out of 5
Convenient parking and walkable cultural district of the city
Posted by Danielle on Feb 5, 2023
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Comment from Hotel Management
Feb 13, 2023
by Alexia Embleton (Digital Marketing Coordinator)
Thanks Danielle. We hope to welcome you back soon :)
5 out of 5
Posted by Annette on Jan 1, 2023
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4 out of 5
Posted by Rodney on Sep 20, 2022
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Comment from Hotel Management
Nov 11, 2022
by Alexia Embleton (Digital Marketing Coordinator)
Fantastic, thank you so much!
5 out of 5
All around nice
Posted by CHRIS, from MERCER on Aug 28, 2022
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5 out of 5
This property was perfect. Excellent location and easy access.
Posted by Dina on Jul 5, 2022
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Comment from Hotel Management
Jul 11, 2022
by Piatt Hotel Group
Thank you for your review and kind words, Dina. It is so great to hear that you enjoyed your stay with us and we certainly hope to see you back again soon!
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2800 square feet (260 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at Hilton Garden Inn Pittsburgh Downtown. Parking is available for a fee. This 3-star Pittsburgh hotel is smoke free.
1 building
197 guestrooms or units
11 levels
2 dining venues
2800 sq ft of conference space
260 sq m of conference space
Built in 2016
Business facilities
Conference space
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Bar or lounge
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Internet access in public areas - high speed
Parking
Self parking (surcharge)
Transport
Train station: Pittsburgh Station (8.3 km / 5.2 mi)
Metro station: Wood Street Station (0.3 km / 0.2 mi)
Parking: Self parking available for a surcharge
Room Amenities
Hilton Garden Inn Pittsburgh Downtown offers 197 accommodations with safes and designer toiletries. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pittsburgh hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.
In-room dining (limited hours)
Television
Premium channels
Refrigerator
Microwave
Luxury bedding
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Designer toiletries
Telephone
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
Hilton Garden Inn Pittsburgh Downtown has 2 restaurants on site.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
Stair-free path to entrance
Wheelchair accessible path of travel
Accessible bathroom (in select rooms)
Roll-in shower (in select rooms)
Wheelchair accessible parking
In-room accessibility (in select rooms)
Wheelchair-accessible van parking
Braille or raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: USD 75 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Service animals are allowed
Service animals are exempt from fees/restrictions
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Contactless check-in is available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Covered self parking fee: USD 35 per day
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Garden Inn Pittsburgh Downtown Hotel
Hilton Garden Inn Pittsburgh Downtown Hotel
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Pittsburgh Hilton Garden Inn Pittsburgh Downtown Hotel
Hotel Hilton Garden Inn Pittsburgh Downtown
Hilton Garden Inn Pittsburgh Downtown Pittsburgh
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Pittsburgh Downtown
Hilton Pittsburgh Pittsburgh
Hilton Garden Inn Pittsburgh Downtown Hotel
Hilton Garden Inn Pittsburgh Downtown Pittsburgh
Hilton Garden Inn Pittsburgh Downtown Hotel Pittsburgh
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Hilton Garden Inn Pittsburgh Downtown is 18.4 mi (22-min drive) away from the Pittsburgh Intl. Airport (PIT) airport, the closest popular airport to the property.
Airport shuttle services are not available at Hilton Garden Inn Pittsburgh Downtown.
Hilton Garden Inn Pittsburgh Downtown does not offer free breakfast.
No, there is no casino at this hotel, but Rivers Casino (3-min drive) is nearby.
Check-in is from 3:00 PM - anytime.
Free parking is not available at this hotel. Self parking is available for USD 35 per day.
Hilton Garden Inn Pittsburgh Downtown does not have a pool.
Yes, there are 2 restaurants on site.
There are no spa services available at this hotel.
Hilton Garden Inn Pittsburgh Downtown is 0.3 mi away from Pittsburgh.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
