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"They stay was good. However, There was an issue on the 15th floor, that we stayed on with a young couple that had been arguing and belligerent. Secur ... " More

By a verified traveler on Mon 11 Jun 2018

Hotel Description

3.5-star hotel near PPG Paints Arena

Heart of Pittsburgh

Within a 10-minute walk of this Downtown Pittsburgh hotel, you'll find PPG Paints Arena and Benedum Center. Duquesne University and David L Lawrence Convention Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.

Free wired Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 342 guestrooms also offer free wired Internet and TVs with DVD players. Other amenities include iPod docks, WiFi, and room service.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$148* Per night/room Nov 15 - Nov 16

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 7 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown ratings based on 59 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Everyone (20) Business (1) Family (2)
5 out of 5
The staff was wonderful, the room was clean and the price was affordable!!!

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 31, 2019 by General Manager

Thank you for taking the time to share that your stay at the DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown was perfect in every way. We appreciate your wonderful comments about our accommodations as well as the staff and look forward to welcoming you back soon. Take Care, Tim Zugger, General Manager

5 out of 5
Valet employees were extremely friendly and hardworkers!!

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by General Manager

Thank you for your feedback regarding your stay at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown. We are glad you were able to take advantage of our convenient and friendly valet service. We will be sure to let our team know our guests think they are doing a great job. It was a pleasure having you here, and we hope to see you again soon! Take Care, Tim Zugger, General Manager

3 out of 5

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 7, 2019 by General Manager

We are happy you were pleased with most of our services, but we apologize that your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Take Care, Tim Zugger General Manager

5 out of 5
Staff provided excellent customer service. Great location!

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 13, 2019 by General Manager

We are delighted you had a great experience at Doubletree by Hilton Hotel & Suites Pittsburgh Downtown. We strive to deliver exceptional hospitality every day, and we thank you for taking the time to acknowledge our efforts. It is also nice to know how much you liked our location. Thank you for your feedback, and we hope to welcome you back soon for another enjoyable stay. Take Care, Tim Zugger, General Manager

4 out of 5

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 10, 2019 by General Manager

We are glad you enjoyed your time at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown. Thank you for your wonderful rating, and we look forward to your next visit. Take Care, Tim Zugger, General Manager

5 out of 5
Middle of everything.the trolley is right across street. All trolley rides within downtown are free. Restraunt was awesome and there is a 711 connected to hotel. Pittsburgh paradise . Perfect for a penguins game.a block away

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 5, 2019 by General Manager

Thank you for sharing your experience at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown. We are delighted you had a great time with us and loved our terrific location. We enjoyed having you as our guest and look forward to your return visit. Take Care, Tim Zugger, General Manager

3 out of 5

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 2, 2019 by GM

Thank you for being our guest and for taking the time to rate your stay. We hope your stay was good, overall, however, we'd like to apologize if you had any inconveniences while you were our guest. We hope to welcome you back soon so we can provide you with the exceptional stay you deserve. Take Care, Tim Zugger General Manager

5 out of 5
The DoubleTree is a very nice hotel. It is close to everything we wanted to do while staying in Pittsburgh. The staff was very friendly. The restaurant there was nice but would've liked to see a few more lighter things on their menu.

Posted by , from Fancy Farm, KY on Oct 9, 2018

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Comment from Hotel Management

Oct 10, 2018 by General Manager

Sherry, thank you for evaluating your stay at the DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown. We are delighted to know how happy you were with the great service provided by my team and that our location was ideal for your needs. We appreciate your business and hope to welcome you back soon for another enjoyable experience. Take Care, Tim Zugger, General Manager

4 out of 5
They stay was good. However, There was an issue on the 15th floor, that we stayed on with a young couple that had been arguing and belligerent. Security had to be called. It did take a 1/2 or so for security to come to the floor.

Posted by on Jun 11, 2018

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Comment from Hotel Management

Jul 4, 2018 by General Manager

It’s a pleasure to know overall you had a good stay. However, we are sorry for the inconvenience you faced due to other guests in our hotel. On behalf of everyone here, we invite you to visit us again at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown and provide you with a peaceful experience. Take Care, Tim Zugger General Manager

5 out of 5

Amazing location in a beautiful town!

The hotel is right across the street from the "T" subway, which is FREE for downtown destinations. The complimentary shuttle was well used, and the drivers make GREAT recommendations for dining. We should have listened to Nick when he said Primanti Bros. sandwiches were overrated. He was spot on. The sundry store may seem to have limited options BUT there is a 7-11 literally less than 10 steps out the door, and who needs a better sundry store than a 7-11? The hotel room itself was great, clean and spacious! Check in was smooth and courteous / professional. Warm cookies are a bonus. The bartender Will at the Bigelow Square bar in the lobby was awesome as well. I have not one negative comment about my stay at the Doubletree.

Posted by , from Mililani, HI on Jan 17, 2018

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Comment from Hotel Management

Jan 22, 2018 by Jordan

Thank you for your recent stay and review. We appreciate you taking the time to recognize Nick and Will...two of the best in the business! We hope to welcome you back once again. Take care and safe travels!

About the DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Location One Bigelow Square, Pittsburgh, PA 15219

Property Features

DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 3.5-star Pittsburgh hotel is smoke free.

  • 1 building
  • 342 guestrooms or units
  • 21 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1950
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Pittsburgh, PA (PIT-Pittsburgh Intl.) (30.3 km / 18.8 mi)
  • Train station: Pittsburgh Station (0.6 km / 0.4 mi)
  • Metro station: Steel Plaza Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown offers 342 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Pittsburgh hotel provides complimentary wired Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • Television
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Bigelow Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per night (rates may vary)
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Doubletree Hilton Hotel Pittsburgh Downtown
  • Doubletree Hilton Pittsburgh Downtown
  • Doubletree Hotel Pittsburgh Downtown
  • Doubletree Pittsburgh Downtown
  • Hilton Hotel Pittsburgh Downtown
  • Hilton Pittsburgh Downtown
  • Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
  • Doubletree Hotel Pittsburgh City Center
  • Doubletree Pittsburgh
  • Pittsburgh Doubletree
  • DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown Hotel

You should know

  • Pool access available from 6 AM to 10:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.