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4.2 out of 5

"Very welcoming and accommodating staff " More

By a verified traveler on Fri 30 Sep 2022

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Hotel Description

4-star hotel in West Philadelphia

West Philadelphia stay

Your stay at this West Philadelphia hotel places you within 2 miles (3 km) of St. Joseph's University and Fairmount Park. Boathouse Row and Mann Center for the Performing Arts are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, laundry service, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a terrace are also provided.

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$203* Per night/room Oct 3 - Oct 4

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Philadelphia City Avenue ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Philadelphia City Avenue

Everyone (10) Couples (2) Family (9)
5 out of 5
Very welcoming and accommodating staff

Posted by on Sep 30, 2022

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5 out of 5

Posted by on Sep 24, 2022

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5 out of 5

Posted by , from NORFOLK on Sep 22, 2022

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5 out of 5
Clean, modern, and comfortable.

Posted by on Sep 20, 2022

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2 out of 5
The property was dirty and not well kept. For $275/night I expected a lot more. There was an additional charge of $50 for hotel fees. Unacceptable. Then the Travelocity price is not the actual price.

Posted by on Jul 7, 2022

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1 out of 5
Very disappointed I always book at this property from another 3rd party site and never had a problem. I was put in a handicap room, floor unlevel, water running out of shower into bathroom, only 2 towels, unable to hang my garments in closet, one wash cloth, I had to call the desk again to request. Tried to get room changed and was told this was done on your end. Additionally, if I had waited a few days and booked from another source the rate would have been cheaper, but it was too late for me to cancel. I’ll think twice next time booking a hotel with you. Totally unhappy…..

Posted by on Apr 17, 2022

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Comment from Hotel Management

Apr 18, 2022 by Management

Thank you for your review, Denise. We will share your comments with our team.

5 out of 5
Easily accessible, safe. My room had a nice view.

Posted by on Sep 13, 2021

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Comment from Hotel Management

Sep 13, 2021 by Management

Thank you for your review. We look forward to your future stay with us!

5 out of 5

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jul 5, 2021 by Management

Thank you for your review. We look forward to your future stay with us!

5 out of 5

Posted by on May 18, 2021

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Comment from Hotel Management

May 30, 2021 by Management

Thank you for your review. We look forward to your future stay with us.

1 out of 5
The sheets has a smiley face drawen on them meaning the sheets has not been changed, the frontdesk at checkin was great but at check out was rude and didnot care about my room issues, and breakfasts was over priced

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 2, 2019 by Management

Thank you for your review. Your comments will be shared with our staff. We look forward to your future stay with us!

About the Hilton Philadelphia City Avenue

Location 4200 City Avenue, Philadelphia, PA 19131

Property Features

Hilton Philadelphia City Avenue offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. Business amenities include a 24-hour business center and meeting rooms. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hilton Philadelphia City Avenue. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Philadelphia hotel.

  • 207 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Built in 2000
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Philadelphia Bala Station (1 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Philadelphia City Avenue offers 207 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and safes. Housekeeping is provided daily.

  • IPod dock
  • HD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:30 AM.

Hilton Philadelphia City Avenue has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8–20 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 13.00 per day
  • Valet parking fee: USD 15.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Philadelphia City Avenue
  • Hilton Philadelphia City Avenue
  • Philadelphia City Avenue Hilton
  • Hilton Hotel Philadelphia
  • Hilton Philadelphia City Avenue Hotel Philadelphia
  • Philadelphia Hilton
  • Hilton Philadelphia City Avenue Hotel
  • Homewood Suites Philadelphia - City Ave Hotel Philadelphia
  • Philadelphia Homewood Suites
  • Homewood Philadelphia
  • Hilton Philadelphia City Avenue Hotel
  • Hilton Philadelphia City Avenue Philadelphia
  • Hilton Philadelphia City Avenue Hotel Philadelphia

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.