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4.6 out of 5

"Location is very convenient for when we visit. Staff at checkin were efficient and friendly. Overall, stay was comfortable. Some minor irritations: 1 ... " More

By a verified traveler on Mon 29 Nov 2021

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Hotel Description

4.5-star luxury hotel near Rittenhouse Square

City center stay

A stay at this Center City hotel places you within half a mile (1 km) of Rittenhouse Square and 2 miles (3 km) of Pennsylvania Convention Center. University of Pennsylvania and Liberty Bell Center are also within 2 miles (3 km).

Renovated in 2019

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$162* Per night/room Dec 18 - Dec 19

Luxury Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Corner (Prestige)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Magnifique)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sofitel Philadelphia at Rittenhouse Square ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Philadelphia at Rittenhouse Square

Everyone (12) Couples (2) Family (4)
5 out of 5

Posted by on Jan 31, 2022

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5 out of 5

Posted by on Dec 17, 2021

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4 out of 5
Location is very convenient for when we visit. Staff at checkin were efficient and friendly. Overall, stay was comfortable. Some minor irritations: 1) no power to nightstand on right side of the bed; 2) bathroom sink does not always drain properly; 3) one of the two key cards issued did not work; 4) (not so minor, same problem as experienced at this Sofitel twice before) the mattress on the bed could be much more supportive.

Posted by on Nov 29, 2021

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Comment from Hotel Management

Nov 30, 2021 by Angela Bauer - General Manager

Dear , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive and negative feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we will address these issues promptly.

5 out of 5

Posted by on Sep 12, 2021

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5 out of 5
Great location, excellent staff. Loved the bar. Suite was full of luxury amenities. Definitely would recommend and stay at this hotel again.

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 16, 2021 by Angela Bauer - General Manager

Bonjour Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Glad to hear you enjoyed the hotel and our amenities! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4 out of 5
Hotel was very nice, however the shower temperature of the water was disappointing. We had to take cool showers as the water did not get very warm. This was the only complaint.

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jul 8, 2021 by Angela Bauer - General Manager

We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we have taken the appropriate measures to address the problem with our Engineering Team in order to prevent any future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

5 out of 5

Posted by on Jun 24, 2021

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Comment from Hotel Management

Jul 8, 2021 by Angela Bauer - General Manager

Bonjour Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

5 out of 5
Great location for city activities.

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jul 8, 2021 by Angela Bauer - General Manager

Bonjour Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4 out of 5

Posted by on Mar 2, 2021

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Comment from Hotel Management

Mar 29, 2021 by Angela Bauer - General Manager

We very much appreciate your 4 out of 5 rating regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4 out of 5

Posted by on Feb 10, 2021

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Comment from Hotel Management

Feb 22, 2021 by Svetlana

Bonjour! Thank you for a wonderful score. We hope to welcome you back in the future and make your next stay 5 out of 5 stars.

About the Sofitel Philadelphia at Rittenhouse Square

Location 120 S 17th St, Philadelphia, PA 19103

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16870 square feet (1567 square meters) and includes a conference center. A library, tour/ticket assistance, and multilingual staff are also featured at the luxury Sofitel Philadelphia at Rittenhouse Square. For a fee, parking is available. A complete renovation of Sofitel Philadelphia at Rittenhouse Square was completed in April 2019. This 4.5-star Philadelphia hotel is smoke free.

  • 306 guestrooms or units
  • 14 levels
  • 16870 sq ft of conference space
  • 1567 sq m of conference space
  • Built in 2000
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: Philadelphia, PA (ZFV-30th Street Rail Station) (1.9 km / 1.2 mi)
  • Metro station: City Hall Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Philadelphia at Rittenhouse Square offers 306 accommodations with minibars and safes. Beds feature premium bedding. 37-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and complimentary toiletries. This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to noon.

Liberte - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Chez Colette - This brasserie serves breakfast and brunch. Open daily.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Weight limit: 30 lbs
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Fee for in-room wired Internet: USD 13.99 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 13.99 per day (rates may vary)
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet deposit: USD 300 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Philadelphia Sofitel
  • Sofitel Philadelphia Hotel
  • Accor Philadelphia Hotel
  • Sofitel Hotel Philadelphia
  • Sofitel Philadelphia
  • Sofitel Philadelphia Rittenhouse Square Hotel
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  • Sofitel Square
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You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • Green Key Eco-Rating Program
  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.