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DoubleTree by Hilton Philadelphia Center City

4.0 star property
4-star hotel near Rittenhouse Square

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Photo gallery for DoubleTree by Hilton Philadelphia Center City

Daily buffet breakfast for a fee
Junior Suite, 1 King Bed (High Floor) | Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk
Lobby
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Parking available

Explore the area

View in a map
237 S. Broad St., Philadelphia, PA, 19107
  • Place, Kimmel Center for the Performing Arts
    ‪2 min walk‬
  • Place, Rittenhouse Square
    ‪6 min walk‬
  • Place, Reading Terminal Market
    ‪9 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(41 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible, Bathtub

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Allergy Friendly

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Allergy Friendly

7.8 out of 10
Good
(6 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio, 1 King Bed, Kitchenette

9.2 out of 10
Wonderful
(7 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

Suite, 1 King Bed, Kitchenette | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Kitchenette

7.0 out of 10
Good
(4 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds, Kitchenette

9.6 out of 10
Exceptional
(8 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Allergy Friendly

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Non Smoking, Allergy Friendly

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed (High Floor)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

Junior Suite, 1 King Bed, Accessible, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible Kitchenette

42-inch TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Accessible Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(16 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (High Floor)

Room, 2 Queen Beds, Non Smoking (High Floor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (High Floor)

9.4 out of 10
Exceptional
(11 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High Floor)

Room, 1 Queen Bed (High Floor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mobility Accessible King Studio with Roll in Shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Mobility Accessible King Studio with Roll in Shower

  • Sleeps 3

View all photos for Mobility Accessible Junior King Suite with Rol in Shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Mobility Accessible Junior King Suite with Rol in Shower

  • Sleeps 2

View all photos for Accessible Queen Room with Tub and Near Elevator

Hypo-allergenic bedding, down comforters, in-room safe, desk

Accessible Queen Room with Tub and Near Elevator

  • Sleeps 2

View all photos for Mobility Accessible Queen Room with Roll in Shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Mobility Accessible Queen Room with Roll in Shower

  • Sleeps 2

View all photos for Mobility Accessible Two Queen Room with Tub

Hypo-allergenic bedding, down comforters, in-room safe, desk

Mobility Accessible Two Queen Room with Tub

  • Sleeps 4

View all photos for High Floor Queen Room with City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

High Floor Queen Room with City View

  • Sleeps 2

View all photos for High Floor King Room with City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

High Floor King Room with City View

  • Sleeps 2

View all photos for High Floor Two Queen Room with City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

High Floor Two Queen Room with City View

  • Sleeps 4

View all photos for Standard King Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard King Room

  • Sleeps 2

View all photos for Standard Two Queen Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Two Queen Room

  • Sleeps 4

View all photos for Pure Wellness Queen Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Pure Wellness Queen Room

  • Sleeps 2

View all photos for Pure Wellness Two Queen Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Pure Wellness Two Queen Room

  • Sleeps 4

View all photos for King Studio with Kitchenette

Hypo-allergenic bedding, down comforters, in-room safe, desk

King Studio with Kitchenette

  • Sleeps 3

View all photos for King Suite with Kitchenette

Hypo-allergenic bedding, down comforters, in-room safe, desk

King Suite with Kitchenette

  • Sleeps 3

View all photos for Two Queen Suite with Kitchenette

Hypo-allergenic bedding, down comforters, in-room safe, desk

Two Queen Suite with Kitchenette

  • Sleeps 4

View all photos for Junior King Suite with City View High Floor

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior King Suite with City View High Floor

  • Sleeps 2

Standard Queen Room

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(176 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Philadelphia

Central Philadelphia getaway .Within a 15-minute walk of this Center City hotel, you'll find Rittenhouse Square and Pennsylvania Convention Center. University of Pennsylvania and Philadelphia Museum of Art are also within 3 miles (5 km).

What's nearby

  • Miller Theater - 1 min walk - 0.0 miles
  • Kimmel Center for the Performing Arts - 2 min walk - 0.1 miles
  • Rittenhouse Square - 6 min walk - 0.4 miles
  • Reading Terminal Market - 9 min walk - 0.5 miles
  • Pennsylvania Convention Center - 12 min walk - 0.7 miles

Getting around

  • Walnut Locust Station - 1 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 4 min drive
  • Philadelphia Intl. Airport (PHL) - 25 min drive

Restaurants

  • ‪Franky Bradley's - ‬2 min walk
  • ‪Little Nonna's - ‬2 min walk
  • ‪Bud & Marilyn's - ‬2 min walk
  • ‪Standing O Bar/Bistro - ‬1 min walk
  • ‪Locust Rendezvous - ‬3 min walk

About this property

DoubleTree by Hilton Philadelphia Center City

4-star hotel near Rittenhouse Square
DoubleTree by Hilton Philadelphia Center City offers its guests a 24-hour health club and in-room fitness. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You'll find a business center on site.

WiFi is available in public spaces for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Philadelphia Center City. Parking is available for a fee.

This 4-star Philadelphia hotel is smoke free.

  • 481 guestrooms or units
  • 26 levels
  • Built in 1983
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Philadelphia Center City offers 481 accommodations with safes and complimentary bottled water. Beds feature down comforters. Televisions come with premium satellite channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 48 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 15 to 30 for adults and USD 10 to 14 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 42-inch TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00 to 30.00 for adults, and USD 10.00 to 14.00 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 899751

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Philadelphia Center City
DoubleTree Hilton Philadelphia Center City
DoubleTree Philadelphia Center City
Hilton DoubleTree Philadelphia Center City
Double Tree Hotel In Philadelphia
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
DoubleTree Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Philadelphia
DoubleTree by Hilton Philadelphia Center City Hotel Philadelphia

Frequently asked questions

How close is DoubleTree by Hilton Philadelphia Center City to the airport?

DoubleTree by Hilton Philadelphia Center City is 10.1 mi (25-min drive) away from the Philadelphia Intl. Airport (PHL) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Philadelphia Center City?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Philadelphia Center City on Apr 5, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Philadelphia Center City have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Philadelphia Center City.

Does DoubleTree by Hilton Philadelphia Center City offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton Philadelphia Center City, but buffet breakfast is offered for a fee of between USD 15.00 and 30.00 for adults, USD 10.00 and 14.00 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at DoubleTree by Hilton Philadelphia Center City?

No, there is no casino at this hotel, but Rivers Casino (6-min drive) and Philadelphia Live! Casino and Hotel (7-min drive) are nearby.

What time is check-in at DoubleTree by Hilton Philadelphia Center City?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at DoubleTree by Hilton Philadelphia Center City?

Free parking is not available at this hotel. Self parking is available for USD 48 per night.

Does DoubleTree by Hilton Philadelphia Center City have a pool?

DoubleTree by Hilton Philadelphia Center City does not have a pool.

Does DoubleTree by Hilton Philadelphia Center City have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Philadelphia Center City have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Philadelphia Center City to downtown Philadelphia?

DoubleTree by Hilton Philadelphia Center City is 0.3 mi away from Philadelphia.

DoubleTree by Hilton Philadelphia Center City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 849 out of 1604 reviews
Rating 8 - Good. 339 out of 1604 reviews
Rating 6 - Okay. 231 out of 1604 reviews
Rating 4 - Poor. 101 out of 1604 reviews
Rating 2 - Terrible. 84 out of 1604 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mieshia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room i had Reserved was taken so i was upgraded to a suite with a view. The staff was very help.
Stayed 2 nights in Dec 2025

6/10 Okay

John, WESTFIELD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Carmina

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Maria Lourdes

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was great 💯
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
Disliked: Amenities
No review
Stayed 1 night in Dec 2025

10/10 Excellent

Krishna

Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff was great and the room was nice
Stayed 2 nights in Dec 2025

2/10 Terrible

Simone

Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a very convenient, walkable location for all our plans! The staff were great, and the room was also in perfect condition. The vicinity around the hotel was also clean and felt safe. I would definitely stay here again!
Stayed 1 night in Dec 2025

6/10 Okay

Donald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not that courteous
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Brooke

Stayed 2 nights in Oct 2025

4/10 Poor

Dane

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff did what they could but there was a power outage and I was not able to check in until after 7pm. There was also no hot water the first night.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We always enjoy staying at this hotel. The rooms are clean, the staff are friendly, and it is right across the street from metro access.
Stayed 1 night in Dec 2025

6/10 Okay

Ryan

Traveled with family and small children
Disliked: Amenities
It was in decent condition there was garbage under the bed which I didn’t like because I had my baby son with me who is very curious and actually found it also front desk should be more consistent with the people who are staying there a lot of information wasn’t given to me and I didn’t like that and when I was leaving one elevator was working not cool at all
Stayed 2 nights in Dec 2025

10/10 Excellent

Jane

Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough towels. Shampoo and conditioner bottles almost empty. Otherwise it was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2025

4/10 Poor

Sandy

Business traveler
Liked: Cleanliness, staff & service, amenities
The entire hotel was frozen I went there for an event and I stayed for two nights my room was so cold even when I turned up the heat and the event we had to keep our jackets on. The second night was worse than the first night my room was freezing so I had to put on my socks on jackets just to sleep
Stayed 2 nights in Dec 2025

10/10 Excellent

dyone

Stayed 2 nights in Dec 2025

10/10 Excellent

Katrina, Philadelphia

Stayed 1 night in Nov 2025

6/10 Okay

Melissa

Stayed 2 nights in Nov 2025

2/10 Terrible

Amanda, Newark

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property was having issues with the water getting hot. Winter time is not the good time for cold water and small kids. The manager was amazing at trying to rectify the issue at hand. The staff were very friendly to hotel guest. I saw several incidents of great customer service. children.
Stayed 2 nights in Dec 2025