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4.3 out of 5

"The hotel is in the heart of the city. Very busy on the day we checked in (Saturday). You can self park for $34.00 a night or $58.00 for valet parki ... " More

By a verified traveler on Mon 20 Feb 2017

Hotel Description

3.5-star hotel near Reading Terminal Market

Center City stay

A stay at this Center City hotel places you steps from City Hall and a 5-minute walk from Reading Terminal Market. Pennsylvania Convention Center and Walnut Street are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, a snack bar/deli, and a grocery/convenience store are also on offer.

Free WiFi, comfy beds

The 498 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and iPod docks.

Studio Suite, Suite, 1 King, Sofa bed, Corner room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Guest Room, Guest Room, 2 Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City View, Guest Room, 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Guest Room, Guest Room, 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Guest Room, Guest Room, 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Suite, Suite, 1 King, Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Notary Hotel ratings based on 46 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Notary Hotel

Everyone (21)
5 out of 5
Beautiful room. Very friendly staff. Great location. Enjoyed the view from our room. Highly recommend

Posted by on Jun 29, 2019

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Comment from Hotel Management

Jun 30, 2019 by Assistant General Manager

Dear Guest, thank you for recommending us to future travelers. We are delighted you were pleased with the quality of our service, convenient location, and well-appointed rooms with beautiful views. Even though we are in the hospitality business, it is always nice to be recognized by our guests. Thank you again, we look forward to welcoming you back to Courtyard Philadelphia Downtown. Thank you, David Kidd, Assistant General Manager

5 out of 5

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 22, 2019 by Assistant General Manager

Dear Guest, thank you for choosing Courtyard Philadelphia Downtown and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Thank you, David Kidd, Assistant General Manager

5 out of 5

Posted by on Mar 10, 2019

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Comment from Hotel Management

Mar 12, 2019 by Assistant General Manager

Dear Guest, thank you for rating your stay at the Courtyard Philadelphia Downtown. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Thank you, David Kidd, Assistant General Manager

4 out of 5
First room we went in had smoking smell . The shower door does not close to prevent the water from going out . Was not easy to find the hotel with all the one way around it .. everything else is very good ., thank you

Posted by on Feb 4, 2019

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Comment from Hotel Management

Feb 5, 2019 by Assistant General Manager

Dear Guest, thank you for staying with us. We are sorry for the issues you mentioned and regret the inconvenience caused. We have shared your feedback with our housekeeping and maintenance team to be more diligent going forward. We hope the rest of your stay was a pleasant one, and we hope to see you back soon at Courtyard Philadelphia Downtown. Thank you, David Kidd, Assistant General Manager

3 out of 5
All staff were pleasant and helpful, and I enjoyed two good meals food-wise in the restaurant. Nice location in Center City. However, the public areas of the hotel - hallways, elevators, lobby area, restaurant - were FRIGID from the moment I checked in Wednesday evening until I departed Friday afternoon. I was attending a meeting on the 1st floor - no staff from the hotel bothered to visit and apologize for the discomfort, and on top of that, we asked to borrow a clicker for the Powerpoint and were told there would be a charge. Missed opportunity to make amends. I did not use valet parking, but others in my group did so, and it sounded as if that was a mess.

Posted by , from Pville, us on Feb 3, 2019

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Comment from Hotel Management

Feb 4, 2019 by Assistant General Manager

Dear Guest, thank you for choosing our hotel for your meeting. We are happy to know you liked our great location, but we are sorry for the issues you encountered during your stay. We assure you that this is not normal for us, and we have worked with our staff to prevent this type of situation from happening again. We greatly appreciate your taking the time to let us know. We hope you will allow us another opportunity to show you our excellent hospitality. Thank you, David Kidd, Assistant General Manager

5 out of 5
Went for wedding at court house. Right across street. Also close to shopping and Hard Rock Cafe,

Posted by , from Tulsa us on Jan 10, 2019

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Comment from Hotel Management

Jan 11, 2019 by Assistant General Manager

Dear Guest, thank you for including the Courtyard Philadelphia Downtown in your travel plans. We are pleased everything went great for you during your visit and that our worked so well for you. We appreciate your business and hope you will stay with us again on your next trip to the area. Thank you, David Kidd, Assistant General Manager

2 out of 5
For as expensive as it was there was no frills, refrigerator was not cold, ice machine on our floor did not work properly, the room was dusty and so on.

Posted by on May 28, 2018

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Comment from Hotel Management

Jun 1, 2018 by Assistant General Manager

Dear Guest, we appreciate you staying with us and sharing your feedback. We sincerely apologize for not living up to expectations during your visit. We strive continuously to deliver a superb experience, so comments like yours are disheartening and are taken very seriously. We hope you will give us another opportunity to deliver the service and hospitality you deserve. Thank you, David Kidd, Assistant General Manager

3 out of 5

The hotel is right in the heart of it all..

The hotel is in the heart of the city. Very busy on the day we checked in (Saturday). You can self park for $34.00 a night or $58.00 for valet parking. Ask a question so you can be informed if not you would have no idea where to self park. Our room was clean but the drape was partially hanging. I was annoyed because I'm very sure it was seen by cleaning staff and no one bothered to fix it. You pay for a pricey room I don't expect to see dangling drapes. We love Philadelphia and this hotel was center but I wouldn't be staying here in he future on our next return..

Posted by , from ny on Feb 20, 2017

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Comment from Hotel Management

Feb 25, 2017 by General Manager

Dear antania, Thank you for staying with us. We are sorry for the minor issues you experienced. We value your comments and will use your feedback to improve our guest experience. We hope we can welcome you back to stay with us again the next time you are in the area. Thank you, David Kidd Assistant General Manager

4 out of 5

Plus and minus!

All staff were very helpful. I requested an executive corner king room with windows on "2 sides of the room". One side was excellent. Side two however looked out only at a building a few yards away from my room. The drapes had to be closed constantly. This eliminates the purpose of having windows on "2 sides of the room". The hotel has only valet parking and no self parking. This is not helpful if you need access to your car.

Posted by , from Pittsburgh on Feb 12, 2017

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Comment from Hotel Management

Feb 14, 2017 by Assistant General Manager

Thank you very much for choosing Courtyard Philadelphia Downtown for your stay. We are pleased you liked the service provided by our staff and had had an overall nice stay. We appreciate your observation in regard to the windows in your room. We also offer our guests the choice of valet parking and self-parking at a nearby garage for a slightly reduced rate. Thanks again, we hope you will stay with us again soon. Thank you, David Kidd, Assistant General Manager

3 out of 5

Gorgeous interior did not hide the dirty room.

We are frequent travelers but have never had to request a new room due to lack of cleanliness. Clearly this room had not been cleaned with hair in the tub, on the bathroom floor, in between sheets, & stained/dirty towels. Staff immediately righted the wrong and assigned us a new, clean room but was disappointed that after a full day of travel we had to pack back up and change rooms.

Posted by on Dec 30, 2016

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Comment from Hotel Management

Jan 3, 2017 by agm

Thank you for being our guest and for taking the time to post a review. We sincerely apologize that your room was not serviced and cleaned to the level it should have been and for the inconvenience this caused you. Please be assured your concerns have been communicated to our housekeeping director who will be addressing this with our team. Thanks again for your feedback. We look forward to your next visit with us. Thank you, David Kidd Assistant General Manager

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10900 square feet (1013 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Courtyard by Marriott Philadelphia Downtown. Parking is available for a fee. This 3.5-star Philadelphia hotel is smoke free.

  • 498 guestrooms or units
  • 15 levels
  • 10900 sq ft of conference space
  • 1013 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (21 km / 13 mi)
  • Train station: Philadelphia 30th St Station (2.3 km / 1.4 mi)
  • Metro station: 13th St. Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard by Marriott Philadelphia Downtown offers 498 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Pillowtop beds
  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

NINETEEN 26 - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Starbucks - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21.95 per person (approximately)
  • Valet parking fee: USD 55.13 per day
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel Philadelphia Downtown
  • Courtyard Marriott Philadelphia Downtown
  • Marriott Philadelphia Downtown Courtyard
  • Philadelphia Downtown Courtyard
  • Philadelphia Downtown Marriott Courtyard
  • Philadelphia Courtyard
  • Courtyard Marriott Philadelphia Downtown Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.