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The Andrew Hotel

3.5-star property
75 N Station Plaza, Great Neck, NY 1-855-201-7819
4.0 out of 5
Very good!
See all 19 travelocity Reviews

"Both Juan and Brian were if excellent customer service! They made me feel at home, and I won’t mind coming back in the future, thanks for your service ... " More

By a verified traveler on Mon 05 Jun 2023

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Hotel Description

3.5-star hotel perfect for exploring Great Neck

Heart of Great Neck

Your stay at this Great Neck Plaza hotel places you within 3 miles (5 km) of North Shore University Hospital and Kings Point Park. Also, U.S. Merchant Marine Academy is within 3 miles (5 km) and Americana Manhasset Mall is within 6 miles (10 km).

Free breakfast

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. Enjoy the free continental breakfast each morning.

Signature Double Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$139* Per night/room Apr 21 - Apr 22

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Andrew Hotel ratings based on 19 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Andrew Hotel

Everyone (10) Couples (3) Family (7)
5 out of 5

Posted by on Dec 22, 2023

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Comment from Hotel Management

Dec 26, 2023 by Terrill

Dear Linda, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your kind words to other Travelocity travelers. We look forward to welcoming you back in the near future.Warm regards,

5 out of 5

Posted by on Nov 8, 2023

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Comment from Hotel Management

Nov 28, 2023 by Terrill

Dear Dominique, Thank you for the glowing feedback following your recent stay at The Andrew. We are delighted that you had a great experience. We look forward to a future opportunity to welcome you back.Sincerely,

5 out of 5
Both Juan and Brian were if excellent customer service! They made me feel at home, and I won’t mind coming back in the future, thanks for your service!

Posted by on Jun 5, 2023

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Comment from Hotel Management

Jun 6, 2023 by Terrill

Dear Karen,We really appreciate the time that you have taken to give your feedback on the level of service that was received during your stay. Here at The Andrew, our staff focuses on giving only the best service to all of our guests, and I am so happy to hear that your experience was such a positive one. Thank you again for taking the time to write a review and allowing other potential guests to read of the great service you received. We look forward to seeing you in the future!Sincerely yours,Terrill CuddonGeneral Manager

2 out of 5
The bathroom was not fully cleaned. We asked for someone to come clean, and went out. When we returned we were told that the room was looked at and was clean. So they sent someone up and we had to show him how dirty the bathroom was. They came only with wipes but did finally clean the bathroom

Posted by on May 15, 2022

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Comment from Hotel Management

May 31, 2022 by Raj Kapadia

Dear Laura Thank you for reviewing your recent stay with us. We regret that your concerns were not properly addressed during your time with us. We do try to offer alternatives anytime a guest is not satisfied and apologize that we missed the opportunity to rectify. Your feedback is very important and all guests comments are utilized to improve our Hotel and our Team. Sincerely, Raj Kapadia General Manager

5 out of 5
This is an older building. Reminds me of an old Doorman building in the city. Staff were great and helped solve anything that came up. If you don't mind an older place, the staff and location make it worth the trip. Great location and convenient to food and LIRR.

Posted by on Jan 24, 2022

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Comment from Hotel Management

Jan 24, 2022 by Raj

Dear Juliana, Thank you for the glowing feedback following your recent stay at The Andrew. We are delighted that you had a great experience. We look forward to a future opportunity to welcome you back. Sincerely, Raj Kapadia General Manager

2 out of 5

Posted by on Sep 13, 2021

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1 out of 5
good front desk service

Posted by , from DAVENPORT on Aug 26, 2021

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Comment from Hotel Management

Sep 7, 2021 by Raj

Dear Valued Guest, We thank you for providing us with your feedback and sharing your overall experience with the Holiday Inn Westbury. We apologize that we failed to meet your expectations. We will certainly share this valuable information with our team, and more specifically with the respective departments that will be assigned to help rectify them. The Andrew Hotel is committed to making continued improvements and investing additional resources back into the Hotel to add to our overall guests’ satisfaction. Again, we thank you for your time and consideration. Sincerely, Raj Kapadia General Manager

2 out of 5

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 25, 2021 by Raj Kapadia

Dear Valued Guest, We appreciate your feedback from your recent stay at The Andrew. We regret that there were aspects of your stay that did not meet your expectations but are grateful for the opportunity to understand how we can improve. Sincerely,

4 out of 5
Room service never showed. Shortened staff due to covid 19

Posted by , from Great Neck, NY on Aug 10, 2020

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Comment from Hotel Management

Aug 10, 2020 by Raj Kapadia

Hello Beth and thank you for your feedback following your stay at The Andrew Hotel. We apologize the room was not serviced during your visit however we were also informed of contactless amenities being delivered to the room following Covid restrictions. We hope to welcome you back when travels bring you to Great Neck. Safe Travels!

5 out of 5
Location and service were were great!parking with valet reasonable

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 7, 2020 by Raj Kapadia

Dear Guest, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your kind words to other travelers. We look forward to welcoming you back in the near future. Warm regards, Raj Kapadia General Manager

About the The Andrew Hotel

Location 75 N Station Plaza, Great Neck, NY 11021

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 377 square feet (35 square meters) and includes a conference center. The business-friendly The Andrew Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Great Neck hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 4 levels
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Continental breakfast (free)
  • Conference center
  • Dry cleaning
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Great Neck Station (0.2 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Andrew Hotel offers 61 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Colbeh - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 7:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 11:00 PM
  • Friday - Saturday: midnight - 11:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Front Desk Hours are limited: Sunday - Thursday, 8AM - 11PM. Please contact property in advance for late arrival requests. Friday & Saturday - 24 hour Front Desk.

This property's front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 11:00 PM
  • Friday - Saturday: midnight - 11:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 13
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andrew Great Neck
  • Andrew Hotel
  • Andrew Hotel Great Neck
  • Hotel Andrew
  • The Andrew Hotel Hotel
  • The Andrew Hotel Great Neck
  • The Andrew Hotel Hotel Great Neck

You should know

  • Up to 3 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.