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Park Central Hotel New York

4-star property
870 7th Ave, New York, NY 1-855-201-7819

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3.9 out of 5
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See all 45 Travelocity Reviews

"The property was clean but there were a few items that needed repair. (the tub stopper in my room and the toilet paper holder was falling off). The ot ... " More

By a verified traveler on Wed 02 Dec 2020

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Hotel Description

4-star Beaux Arts hotel near Carnegie Hall

City center retreat

A stay at this Midtown hotel places you steps from Carnegie Hall and a 5-minute walk from Broadway Theatre. Central Park and Columbus Circle are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour health club, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. A coffee shop, limo/town car service, and a snack bar/deli are also on offer.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 761 guestrooms also offer free WiFi and LCD TVs with digital channels. Other amenities include iPod docks, coffee/tea makers, and hair dryers.

Standard Room (Room/Bed type assigned at check-in)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$89* Per night/room Mar 8 - Mar 9

Premier Room, 2 Queen Beds, Corner

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Park Central Hotel New York ratings based on 45 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Park Central Hotel New York

Everyone (26) Couples (5) Family (13)
4 out of 5
The property was clean but there were a few items that needed repair. (the tub stopper in my room and the toilet paper holder was falling off). The other room I reserved had a very small bathroom, but was otherwise clean and sufficient.

Posted by , from Tucson, AZ on Dec 2, 2020

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4 out of 5

Posted by on Feb 29, 2020

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Comment from Hotel Management

Feb 29, 2020 by Michy

Thank you for your POSITIVE Feedback :)

5 out of 5
It was quiet and very clean. Everyone on staff were courteous and helpful

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 18, 2020 by q

Thank you so much!

2 out of 5
Wonderful location for arts in Midtown. But the hotel is wrapped in reconstruction and the window I got (due to ordering it through Travelocity) opened onto inside view, covered over by cloth and with reconstruction garbage outside the window. The workmen were talking and pounding outside my window by early morning. The hotel had long lines of check-ins every time I passed the lobby; there were only a few seats for anyone to rest on in the lobby; the whole floor had no working ice machine; there were no beverage/coffee machines and no refrig in the room and nothing in the lobby available to welcome guests. I found some drinking water in the gym. Prices, of course, are NY-high on everything (i.e., 9.50 for two small bottles of water). The gym is decent; the rooms clean and well appointed. Not bad if it were not so irritating to stay there. The worst is the $38 a night for who-knows-what tax not mention with any clarity on Travelocity's web site. I wonder who gets that $150 and for what.

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 4, 2020 by Q

Thank you for your feedback.

3 out of 5
The hotel was generally clean and pleasant. The woman who checked me in was polite and courteous, but my rooms keys didn’t work, so I couldn’t even operate the elevator. When I went back to get new keys, there were two people at the desk, one of whom was lost in their phone. After waiting about a minute, I spoke up to get their attention. My keys were easily fixed, and I made it up to my room. Later I discovered that my smoke detector was covered by plastic. Apparently a previous guest had attempted to cover it so they could smoke. I alerted the staff and they said they would send someone up. However, communication got garbled, and they sent someone to bring me a shower cap. I explained the issue, he was very apologetic, and removed the plastic. He also said he would alert his management since they had missed it, and apologized again. I don’t know what I expected to happen from there, but there was nothing. No further communication, apology, offer of discount, or anything. That was a huge safety issue and if I didn’t notice it, I have no idea how much longer it would have stayed that way. So, it just gets and “ok” from me.

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 18, 2020 by q

We apologize for any challenges during your stay.

4 out of 5
The location of the property is excellent. You can't get much better. The property is a little dated and doesn't offer many amenities. Elevators are in desperate need of fixing. A certain times I had to wait 3 - 5 mins to use them. The little food store at the lobby was great.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 6, 2020 by q

Thank you for taking the time to share your review

3 out of 5
It was clean, but no refrigerator and coffee maker in the room. The air conditioner was not working properly, and we were 4 peoples in the room and we got 3 towels only. I asked for a shower cup and they brought me soup. In general was ok, but I will not stay again.

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 2, 2020 by q

Thank you for your feedback.

5 out of 5
We loved the location and the hospitality. The night manager Allen took care of a situation the first day I arrived. I need to give him a shout for giving me 5 star service room # 1802. Was not happy with the construction but that beyond your control. Elevators was a bit difficult waiting in line.

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 27, 2019 by q

Thank you for your feedback. We will certainly acknowledge our night Manager for his dedication to resolving your challenge.

5 out of 5
I went up to a receptionist to ask for information to get transportation to the airport and she said that after 10 pm we had to get That on or own. The next morning though we were greeted on or way out by a Hispanic gentlemen

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 3, 2019 by Q

Thank you for sharing your experience of our hotel. Happy holidays!

4 out of 5
Loved the hotel and the room. Nice to have a mini fridge but would have liked a way to boil water for tea in the morning. Bar would not let us take food we ordered back to our room. Said they didnt have any carry out containers and we couldnt take the plates to our room either. Really? Most hotels have this courtesy.

Posted by on Nov 28, 2019

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Comment from Hotel Management

Nov 29, 2019 by Q

Thanks for your constructive comments!

About the Park Central Hotel New York

Location 870 7th Ave, New York, NY 10019

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A 24-hour health club, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Park Central Hotel New York. This 4-star New York hotel is smoke free.

  • 761 guestrooms or units
  • 18 levels
  • Built in 1927
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: LaGuardia Airport (LGA) (15.9 km / 9.9 mi)
  • Train station: New York W 32nd St. Station (2.2 km / 1.3 mi)
  • Metro station: 7 Av. Station (E 53rd St.) (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Park Central Hotel New York offers 761 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 1:00 PM and on weekends from 7:30 AM to 1:00 PM.

Park Lounge - Onsite bar.

Central Market - This café specializes in local cuisine and serves breakfast, lunch, and light fare. Open daily.

Red Eye Grill - This restaurant serves brunch, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's offsite parking is located at 184 West 54th Street, New York, NY.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Resort fee: USD 28.68 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 10 and USD 20 for children (approximately)
  • Nearby parking fee: USD 66.00 per day (400 ft away)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Park Central New York
  • Park Central New York Hotel
  • Park Central Hotel
  • Park Central New York
  • Park Central
  • Park Central New York New York
  • Park Central Hotel New York Hotel
  • Park Central Hotel New York New York
  • Park Central Hotel New York Hotel New York

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.