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Radisson Hotel JFK Airport

3.5-star property
135-30 140th Street, Jamaica, NY 1-855-201-7819
3.2 out of 5
See all 22 travelocity Reviews

"The front desk staff were so helpful. Laytoya, Rondell and Alissa rock! " More

By a verified traveler on Mon 07 Feb 2022

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Hotel Description

3.5-star hotel near Resorts World Casino

Heart of Jamaica

A stay at this Queens hotel places you within 3 miles (5 km) of Resorts World Casino and 6 miles (10 km) of St. John's University. Also within 9 miles (15 km) are Flushing Meadows-Corona Park and Citi Field.

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a sauna on site, and laundry facilities and concierge services are also offered.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$216* Per night/room Jul 10 - Jul 11

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Radisson Hotel JFK Airport ratings based on 22 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Radisson Hotel JFK Airport

Everyone (10) Couples (1) Family (12)
5 out of 5
The front desk staff were so helpful. Laytoya, Rondell and Alissa rock!

Posted by , from BOWDON on Feb 7, 2022

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Comment from Hotel Management

Mar 2, 2022 by Liza- Front Office Manager

Dear Penny, Thank you for sharing your recent experience at Radisson Hotel JFK Airport - JFNY. We sincerely appreciate your feedback and are happy to hear you had a great experience with us and giving a shout-out to our awesome front desk crew. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please let us know.

2 out of 5
Staff did not greet us once we entered because the manager was busy yelling at her staff in front of us. Staff did not inform us of parking fee and told us we had to pay the attendant, come to find out it was charged to the bill. The door to our room was broken. We were not able to use our key to enter the room. Went back down stairs to be told the key card cannot be near a cell phone. There was debris on the floor in our room from the previous occupants. We did not feel safe nor welcomed. The staff was giving another couple that was checking in a hard time as well.

Posted by , from canoga park on Jan 26, 2022

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Comment from Hotel Management

Feb 3, 2022 by Liza- Front Office Manager

Dear Christine, Thank you for writing a review. We apologize if we fail to meet your expectations in several areas during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service and to ensure that situations like this won't happen again. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

3 out of 5
The only positive for this property is the on-site parking.

Posted by , from johnsoncity on Dec 25, 2021

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2 out of 5
Old property Needs updates

Posted by , from johnsoncity on Dec 25, 2021

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3 out of 5
Sink was broken , bathroom was rusted and dirty. phone was not working .

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 19, 2021 by Liza- Front Office Manager

Dear Guest, Thank you for writing a review. We apologize if we fail to meet your expectations in several areas during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service and to ensure that situations like this won't happen again. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

5 out of 5

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jul 14, 2021 by Wazir A, Supervisor

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Radisson Hotel JFK Airport. We look forward to your next stay.

2 out of 5

Posted by on Jan 9, 2021

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Comment from Hotel Management

Jan 28, 2021 by Liza- Front Office Manager

Dear Guest, We are extremely grateful and appreciate you taking a moment out of your busy day to leave this review. We are sorry to hear that your stay was unsatisfactory. Again thank you for you writing this review and sharing your experience with our hotel and we hope that you allow us another opportunity in the future to show you what hospitality we are capable of.

3 out of 5
Close to Airport. Bathroom lacks counter ir shelf space, hook fir clothes.

Posted by on Feb 29, 2020

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Comment from Hotel Management

Mar 3, 2020 by Liza I

Dear Guest, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

4 out of 5

Posted by on Jan 10, 2020

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Comment from Hotel Management

Jan 15, 2020 by Liza I

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Radisson Hotel JFK Airport. We look forward to your next stay.

3 out of 5

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 19, 2019 by Liza I

Dear expedia user, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

About the Radisson Hotel JFK Airport

Location 135-30 140th Street, Jamaica, NY 11436

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Shuttle services

Property Features

Radisson Hotel JFK Airport offers its guests a sauna and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Radisson Hotel JFK Airport. For a fee, parking is available. This 3.5-star Jamaica hotel is smoke free.

  • 385 guestrooms or units
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: Jamaica Station (4.4 km / 2.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Radisson Hotel JFK Airport offers 385 accommodations with video-game consoles and safes. Televisions come with pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily.

Radisson Hotel JFK Airport has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 18 per person (approximately)
  • Valet parking fee: USD 21 per day
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Hotel JFK Airport
  • Radisson JFK Airport
  • Radisson Jfk Airport Jamaica
  • Radisson Hotel JFK Airport Hotel
  • Radisson Hotel JFK Airport Jamaica
  • Radisson Hotel JFK Airport Hotel Jamaica

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.