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"I enjoyed my stay here at the TWA hotel. The room was clean. The bed was comfy. The bathroom was clean. Everything was good. I didn’t rate with a ... " More

By a verified traveler on Tue 15 Sep 2020

Hotel Description

4-star hotel in Queens, connected to the airport

Close to airport

A stay at this Queens hotel places you within 6 miles (10 km) of Resorts World Casino and 9 miles (15 km) of St. John's University. Arthur Ashe Stadium and Citi Field are within 12 miles (20 km).

Outdoor pool, bar/lounge

This hotel features an outdoor pool and a bar/lounge. WiFi in public areas is free. Valet parking, a snack bar/deli, and express check-in are also offered.

Free WiFi, LCD TVs

The soundproofed guestrooms offer free WiFi and free international calls. Comforts include premium bedding and down comforters, while LCD TVs with satellite channels provide entertainment options. Housekeeping is available once per stay.

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (TWA View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (TWA View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

TWA Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for TWA Hotel

Everyone (2) Couples (1)
2 out of 5

Posted by on Feb 12, 2021

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5 out of 5

Posted by on Oct 19, 2020

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4 out of 5
I enjoyed my stay here at the TWA hotel. The room was clean. The bed was comfy. The bathroom was clean. Everything was good. I didn’t rate with an excellent for 3 reasons. 1, I was disappointed in my view. The title said a TWA VIEW. My view was a wall of a building. 2, I was also disappointed in the clothes Steamer, which looked like it had not been maintained for a very long time. 3, There was no ice on my floor. Besides those 3 discrepancies I was very pleased and will visit again.

Posted by , from Queens on Sep 15, 2020

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Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 50000 square feet (4645 square meters) and includes a conference center. TWA Hotel also features an outdoor pool, coffee/tea in a common area, and express check-in. For a fee, parking is available. This 4-star Jamaica hotel is smoke free.

  • 512 guestrooms or units
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Bar or lounge
  • Deli
  • Conference center
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Jamaica Locust Manor Station (5.7 km / 3.6 mi)
  • Metro station: Terminal 5 (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

TWA Hotel offers 512 accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include showers. This Jamaica hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • LCD television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (once per stay)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

The Pool Bar - Onsite rooftop bar.

Food Hall - Onsite café. Open daily.

Food Hall - Onsite restaurant.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40.00 per day
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TWA Hotel Hotel
  • TWA Hotel Jamaica
  • TWA Hotel Hotel Jamaica

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.