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Hotel Indigo Lower East Side New York, an IHG Hotel

4.5-star property
171 Ludlow Street, New York, NY 1-855-201-7819
4.0 out of 5
Very good!
See all 11 travelocity Reviews

"I booked this hotel because I wanted a room with a terrace. So I got the terrace, but other than that, everything else was blah. " More

By a verified traveler on Fri 15 Oct 2021

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Hotel Description

4.5-star luxury hotel near New York University

City center stay

Your stay at this Manhattan hotel places you within 2 miles (3 km) of New York University and 5th Avenue. Washington Square Park and Wall Street are also within 2 miles (3 km).

Multiple dining options

This hotel features 2 restaurants and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a snack bar/deli are also offered.

Free WiFi, flat-screen TVs

The 294 individually decorated guestrooms offer free WiFi and minibars. Other amenities include Frette Italian sheets, rainfall showerheads, and flat-screen TVs with satellite channels.

Superior Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$135* Per night/room Nov 21 - Nov 22

Superior Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Twin Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Indigo Lower East Side New York, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Indigo Lower East Side New York, an IHG Hotel

Everyone (7) Couples (2)
3 out of 5
I booked this hotel because I wanted a room with a terrace. So I got the terrace, but other than that, everything else was blah.

Posted by on Oct 15, 2021

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Comment from Hotel Management

Oct 26, 2021 by Zaid M

Good Morning, Thank you for staying at Hotel Indigo LES!! We highly appreciate your feedback

4 out of 5

Posted by on Jul 25, 2021

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1 out of 5
Front desk staff is so unhelpful and rude

Posted by on Jul 12, 2021

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3 out of 5
The front desk had terrible service I called multiple times to ask for early check in and they said when I get there early it’ll be fine, at first did not get early check in and they didn’t even try to hold our bags behind the desk while we wait for room to be ready

Posted by on Jun 27, 2021

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5 out of 5
Mr Purple Bar on roof. Hotel's location. Excellent

Posted by on Feb 22, 2021

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Comment from Hotel Management

Feb 22, 2021 by Anna

Dear Guest, Thank you for choosing Hotel Indigo Lower East Side. We are thrilled to hear that you enjoyed our location and were able to experience the bar, Mr. Purple. It was a pleasure having you stay with us and we hope to see you again! Warm regards, Anna Bernatowicz Assistant Front Office Manager

3 out of 5

Posted by on Aug 26, 2020

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Comment from Hotel Management

Aug 27, 2020 by Carvey

Thank you for staying with us! It seems your stay experience could have been better. We are always looking for ways to improve, so if you have a moment, please give us a call or drop us a line - we look forward to hearing from you!

5 out of 5
Clean friendly artsy located convenient to everything.

Posted by on Sep 3, 2019

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5 out of 5
Liked: Location within the city Quiet, clean, and comfortable room Good price Neutral: Asked for food recommendations close by and they didn’t have any Hotel is s bit young, especially Mr Purple - area in general can be young * Would stay here again. Quiet and convenient at a good price.

Posted by on May 24, 2019

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5 out of 5
Great Location. Amazing Front Desk Help. Great views and room.

Posted by , from Richmond , us on Jan 11, 2019

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Comment from Hotel Management

Feb 19, 2019 by dk

Thank you!

5 out of 5
Great location. La Margarita Pizza across the street & open late! Magherita slices are the bomb. Katz also down the street. Good pastrami but over priced. Smoked fish? Russ & Daughters around the corner on Houston.

Posted by on Dec 24, 2018

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Comment from Hotel Management

Jan 9, 2019 by Danny

Thank you very much for your feedback. We truly appreciate it!

About the Hotel Indigo Lower East Side New York, an IHG Hotel

Location 171 Ludlow Street, New York, NY 10002

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Indigo Lower East Side New York, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star New York hotel is smoke free.

  • 294 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 2015
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: New York 9th St. Station (2.4 km / 1.5 mi)
  • Metro station: Delancey St. Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Indigo Lower East Side New York, an IHG Hotel offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Hotel Indigo Lower East Side New York, an IHG Hotel has 2 restaurants on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 25.00 per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.68 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 75.00 per day
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 75 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo Lower East Side New York
  • Hotel Indigo Lower East Side
  • Indigo Lower East Side New York
  • Indigo Lower East Side
  • Indigo Lower Side York, An Ihg
  • Hotel Indigo Lower East Side New York
  • Hotel Indigo Lower East Side New York, an IHG Hotel Hotel
  • Hotel Indigo Lower East Side New York, an IHG Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.