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Hotel Indigo Lower East Side New York by IHG

4.5 star property
4.5-star luxury hotel near Empire State Building

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Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated
Creator video
Exterior
Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated
Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Breakfast available

Explore the area

View in a map
171 Ludlow Street, New York, NY, 10002
  • Place, Katz's Delicatessen
    ‪1 min walk‬
  • Place, Lower East Side Tenement Museum
    ‪6 min walk‬
  • Place, New York University
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

8.4 out of 10
Very good
(18 reviews)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

8.2 out of 10
Very good
(10 reviews)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(48 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View (Mid Floor)

8.4 out of 10
Very good
(43 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(49 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 Queen Bed, City View

7.6 out of 10
Good
(27 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(65 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Balcony view

Premium Room, 1 King Bed, Balcony, City View

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, City View

  • 600 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View (High Floor)

8.4 out of 10
Very good
(38 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

  • 350 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Tower (Freedom Tower View)

10.0 out of 10
Exceptional
(1 review)
  • 540 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Freedom Tower View)

  • 650 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Penthouse)

  • 2000 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 720 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

City center stay.Your stay at this Manhattan hotel places you within 3 miles (5 km) of Empire State Building and Madison Square Garden. Brooklyn Bridge and Broadway are also within 3 miles (5 km).

What's nearby

  • Katz's Delicatessen - 1 min walk - 0.0 miles
  • Orchard Street Bargain District - 2 min walk - 0.1 miles
  • Lower East Side Tenement Museum - 6 min walk - 0.4 miles
  • Bowery Ballroom - 8 min walk - 0.5 miles
  • New York University - 14 min walk - 0.8 miles

Getting around

  • 2 Av. Station - 3 min walk
  • New York 9th St. Station - 4 min drive
  • John F. Kennedy Intl. Airport (JFK) - 50 min drive

Restaurants

  • ‪Katz's Delicatessen - ‬1 min walk
  • ‪Mr. Purple - ‬2 min walk
  • ‪Ludlow Coffee Supply - ‬1 min walk
  • ‪Blue Ribbon Sushi Izakaya - ‬2 min walk
  • ‪Dirty French - ‬2 min walk

About this property

Hotel Indigo Lower East Side New York by IHG

4.5-star luxury hotel near Empire State Building
Hotel Indigo Lower East Side New York by IHG offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Lower East Side New York by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star New York hotel is smoke free.

  • 294 guestrooms or units
  • 26 levels
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Indigo Lower East Side New York by IHG offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

Room amenities

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night, plus a deposit of USD 75.00 per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Self parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Frequently asked questions

How close is Hotel Indigo Lower East Side New York by IHG to the airport?

Hotel Indigo Lower East Side New York by IHG is 9.2 mi (26-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Lower East Side New York by IHG?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Lower East Side New York by IHG on Jan 4, 2026 start from $111.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Lower East Side New York by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Lower East Side New York by IHG.

How close is Hotel Indigo Lower East Side New York by IHG to the beach?

This hotel is 17.3 mi (44-min drive) from Coney Island Beach.

Does Hotel Indigo Lower East Side New York by IHG offer free breakfast?

Free breakfast isn’t offered at Hotel Indigo Lower East Side New York by IHG, but to-go breakfast is offered for a fee of between USD 5 and 25 for adults, USD 5 and 25 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Indigo Lower East Side New York by IHG?

No, there is no casino at this hotel, but Resorts World Casino (20-min drive) is nearby.

What time is check-in at Hotel Indigo Lower East Side New York by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo Lower East Side New York by IHG?

Free parking is not available at this hotel. Self parking is available for USD 70.00 per day.

Does Hotel Indigo Lower East Side New York by IHG have a pool?

Hotel Indigo Lower East Side New York by IHG features a seasonal outdoor pool.

Does Hotel Indigo Lower East Side New York by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Indigo Lower East Side New York by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo Lower East Side New York by IHG to downtown New York?

Hotel Indigo Lower East Side New York by IHG is 1.1 mi away from New York.

Reviews

Hotel Indigo Lower East Side New York by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 964 out of 1821 reviews
Rating 8 - Good. 412 out of 1821 reviews
Rating 6 - Okay. 235 out of 1821 reviews
Rating 4 - Poor. 102 out of 1821 reviews
Rating 2 - Terrible. 108 out of 1821 reviews

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, safe location close to transit and lots of restaurant options. Nice pool top roof with a busy bar, lots of foot traffic at night so not the quietest, but with ear plugs we slept well. Would stay here again!
Stayed 2 nights in Aug 2025

8/10 Good

Dawn, Roslindale

Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Aug 2025

8/10 Good

Maryam

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a good stay overall but we excpected more because the pictures was kinda different on expedia, hotel was old but the service was great.
Stayed 5 nights in Aug 2025

8/10 Good

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pack your earbuds. I've stayed in NYC a lot and have never had a hotel as loud as this one. Between the nightclub on the 15th floor and the street noise below we got very little sleep. We started playing white noise on our phone to get some shut eye. Hotel charges a $36 resort fee upon arrival that I was not aware of. The hotel needs a little refresh too. Rooms were basic with dents and scratches on furniture. Carpet in hallways need to be cleaned. Stayed here for location, will not return. Too loud
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Stayed 3 nights in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzann

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Padideh

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The staff was very nice. They even upgraded us. But problem is the club and the noise until 4 am. I wish windows were sound proof. It’s very loud.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Super nice and sweet hotel. Friendly staff and great service. Just to note: the pool area belongs to the restaurant and they did not allow us to eat our own Kosher food.
Stayed 1 night in Aug 2025

10/10 Excellent

Iqjot

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in May 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were fabulously accommodating. I’m very grateful for their top notch professional service. The hotel was perfectly situated and the amenities were great. My only gripe is the club on the 15th floor. We stayed over Labor Day weekend and couldn’t sleep for shi*. Staff even upgraded us to a better room on a higher floor but it was no match for the bass line and screams of happy patrons. If you need a good nights sleep on a holiday weekend this isn’t your best bet but there is nothing else bad to say about this fabulous property in my favorite neighborhood.
View from our room on the 17th floor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, room comfort

Kind staff

I was flustered from my flight and couldn’t find my ID. The person helping me was calm and kind. I found it, and she proceeded to check us in early. She was efficient, patient, and helpful. Excellent employee! We were worried about the noise but we slept great and enjoyed the roof views in the morning.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 3 nights in Aug 2025

8/10 Good

Sheri

Liked: Cleanliness, property conditions & facilities
The breakfast was not great. Didn’t have sandwiches or Orange juice first day. Second was okay but slow service. Third day slower service and little variety of sandwiches or pantries. Also hard to get to 14th floor. Card would not let me get there on elevator. Had another customer wanting to get on elevator from 14th floor to get us there. Goodies were not restocked from use in room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Blake

Stayed 2 nights in May 2025

8/10 Good

Andrew-Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities
Almost perfect but A/C didn't work some days
Stayed 4 nights in Aug 2025

6/10 Okay

Felix

Traveled with group
The location of this property is great. The F train is located across the street off Houston Ave. South of Ludlow St you'll find a ton of restaurants and bars, even a whole area with outside tables that you can sit and enjoy a meal or conversations with friends. The hotel itself needs work, be sure to book premium rooms; otherwise you're transported back to NYC circa 1990. Hotel staff is hit and miss. There's New York shtick and then there's just plain rude front desk people that just hate their jobs and use the New York shtick as a way to justify their bad behavior. The supervisor was great, but should do better to keep their staff in line. The hotel pool is a nice surprise, they have plenty of seating. Bar staff though..... meh, although the staff that comes around to take your orders were really nice and attentive. All in all, I would come back, I'll just know what to expect next time.
Stayed 3 nights in Aug 2025

8/10 Good

Beth, PIttsburgh

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

4/10 Poor

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I should have read the reviews because all of them concerning the noise from the club were correct. My room was 8 floors below the club and even with my sound machine on full blast, the thumping bass noise was so loud and didn't stop until 3:30 am. If the hotel didn't have the club it would be lovely; the rooms are large and clean and comfortable.
Stayed 4 nights in Aug 2025

8/10 Good

Lesli Lily De Leon

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Bill

Liked: Cleanliness

Very Disappointed!

A little disappointed unless you are into the party scene. Room was spacious and clean. However, the location was terrible. Lot's of drinking places, people were extremely noisy outside, and even in the hotel. This continued till the early morning hours. The party outside seemed to move inside, especially on my floor. The cleaning staff was excellent, but the front desk was not that friendly and outgoing. Although the price was good, it wasn't worth it in the long run.
Stayed 4 nights in Aug 2025