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Hotel Indigo Lower East Side New York by IHG

4.5 star property
4.5-star luxury hotel near Empire State Building

Choose dates to view prices

Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse) | 1 bedroom, premium bedding, minibar, in-room safe
Suite (Penthouse) | 1 bedroom, premium bedding, minibar, in-room safe
Exterior
Exterior
Suite (Penthouse) | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Breakfast available

Explore the area

View in a map
171 Ludlow Street, New York, NY, 10002
  • Place, Katz's Delicatessen
    ‪1 min walk‬
  • Place, Lower East Side Tenement Museum
    ‪6 min walk‬
  • Place, New York University
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

8.4 out of 10
Very good
(18 reviews)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(9 reviews)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(48 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View (Mid Floor)

8.4 out of 10
Very good
(43 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(49 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed, City View

7.6 out of 10
Good
(27 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(65 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Balcony view

Premium Room, 1 King Bed, Balcony, City View

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, City View

  • 600 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View (High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View (High Floor)

8.4 out of 10
Very good
(38 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

  • 350 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Tower (Freedom Tower View)

10.0 out of 10
Exceptional
(1 review)
  • 540 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Freedom Tower View)

  • 650 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Penthouse)

  • 2000 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 720 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

City center stay.Your stay at this Manhattan hotel places you within 3 miles (5 km) of Empire State Building and Madison Square Garden. Brooklyn Bridge and Broadway are also within 3 miles (5 km).

What's nearby

  • Katz's Delicatessen - 1 min walk - 0.0 miles
  • Orchard Street Bargain District - 2 min walk - 0.1 miles
  • Lower East Side Tenement Museum - 6 min walk - 0.4 miles
  • Bowery Ballroom - 8 min walk - 0.5 miles
  • New York University - 14 min walk - 0.8 miles

Getting around

  • 2 Av. Station - 3 min walk
  • New York 9th St. Station - 4 min drive
  • John F. Kennedy Intl. Airport (JFK) - 50 min drive

Restaurants

  • ‪Katz's Delicatessen - ‬1 min walk
  • ‪Mr. Purple - ‬2 min walk
  • ‪Ludlow Coffee Supply - ‬1 min walk
  • ‪Blue Ribbon Sushi Izakaya - ‬2 min walk
  • ‪Dirty French - ‬2 min walk

About this property

Hotel Indigo Lower East Side New York by IHG

4.5-star luxury hotel near Empire State Building
Hotel Indigo Lower East Side New York by IHG offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Lower East Side New York by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star New York hotel is smoke free.

  • 294 guestrooms or units
  • 26 levels
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Indigo Lower East Side New York by IHG offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

Room amenities

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night, plus a deposit of USD 75.00 per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Self parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Frequently asked questions

How close is Hotel Indigo Lower East Side New York by IHG to the airport?

Hotel Indigo Lower East Side New York by IHG is 9.2 mi (26-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Lower East Side New York by IHG?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Lower East Side New York by IHG on Nov 30, 2025 start from $134.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Lower East Side New York by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Lower East Side New York by IHG.

How close is Hotel Indigo Lower East Side New York by IHG to the beach?

This hotel is 17.3 mi (44-min drive) from Coney Island Beach.

Does Hotel Indigo Lower East Side New York by IHG offer free breakfast?

Free breakfast isn’t offered at Hotel Indigo Lower East Side New York by IHG, but to-go breakfast is offered for a fee of between USD 5 and 25 for adults, USD 5 and 25 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Indigo Lower East Side New York by IHG?

No, there is no casino at this hotel, but Resorts World Casino (20-min drive) is nearby.

What time is check-in at Hotel Indigo Lower East Side New York by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo Lower East Side New York by IHG?

Free parking is not available at this hotel. Self parking is available for USD 70.00 per day.

Does Hotel Indigo Lower East Side New York by IHG have a pool?

Hotel Indigo Lower East Side New York by IHG features a seasonal outdoor pool.

Does Hotel Indigo Lower East Side New York by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Indigo Lower East Side New York by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo Lower East Side New York by IHG to downtown New York?

Hotel Indigo Lower East Side New York by IHG is 1.1 mi away from New York.

Hotel Indigo Lower East Side New York by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 956 out of 1807 reviews
Rating 8 - Good. 408 out of 1807 reviews
Rating 6 - Okay. 234 out of 1807 reviews
Rating 4 - Poor. 102 out of 1807 reviews
Rating 2 - Terrible. 107 out of 1807 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Blake

Stayed 2 nights in May 2025

8/10 Good

Andrew-Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities
Almost perfect but A/C didn't work some days
Stayed 4 nights in Aug 2025

6/10 Okay

Felix

Traveled with group
The location of this property is great. The F train is located across the street off Houston Ave. South of Ludlow St you'll find a ton of restaurants and bars, even a whole area with outside tables that you can sit and enjoy a meal or conversations with friends. The hotel itself needs work, be sure to book premium rooms; otherwise you're transported back to NYC circa 1990. Hotel staff is hit and miss. There's New York shtick and then there's just plain rude front desk people that just hate their jobs and use the New York shtick as a way to justify their bad behavior. The supervisor was great, but should do better to keep their staff in line. The hotel pool is a nice surprise, they have plenty of seating. Bar staff though..... meh, although the staff that comes around to take your orders were really nice and attentive. All in all, I would come back, I'll just know what to expect next time.
Stayed 3 nights in Aug 2025

8/10 Good

Beth, PIttsburgh

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

4/10 Poor

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I should have read the reviews because all of them concerning the noise from the club were correct. My room was 8 floors below the club and even with my sound machine on full blast, the thumping bass noise was so loud and didn't stop until 3:30 am. If the hotel didn't have the club it would be lovely; the rooms are large and clean and comfortable.
Stayed 4 nights in Aug 2025

8/10 Good

Lesli Lily De Leon

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Bill

Liked: Cleanliness

Very Disappointed!

A little disappointed unless you are into the party scene. Room was spacious and clean. However, the location was terrible. Lot's of drinking places, people were extremely noisy outside, and even in the hotel. This continued till the early morning hours. The party outside seemed to move inside, especially on my floor. The cleaning staff was excellent, but the front desk was not that friendly and outgoing. Although the price was good, it wasn't worth it in the long run.
Stayed 4 nights in Aug 2025

10/10 Excellent

Wicam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Aug 2025

10/10 Excellent

Serge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, I love the rooftop
Stayed 3 nights in Aug 2025

4/10 Poor

Aryan

Stayed 3 nights in Aug 2025

10/10 Excellent

Norman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location! Pool and rooftop view is amazing
Stayed 3 nights in Aug 2025

4/10 Poor

Julie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
If you are looking for a good night’s sleep you probably shouldn’t stay here. For some reason they chose to put a very loud raging club in the middle of the hotel (15th floor). There doesn’t seem to be any room where you cannot here the bass from the club.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very loud at night. Great location with lots of restaurants and bars close. Rooms are ok for a short stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

Diamond

Stayed 1 night in Aug 2025

10/10 Excellent

Kristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was my original room that I paid for was not available the first night. However they were very accommodating to the issue!
Stayed 2 nights in Aug 2025

10/10 Excellent

Warren

Stayed 1 night in Jul 2025

2/10 Terrible

Luis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 1 Star Hotel somehow allowed to be marketed as a 4 Star Hotel. I got overcharged $30+ in snacks and mini bar because my kid kept picking them up from the tray but the stupid system doesn’t recognize you putting them back in. I told the very unfriendly attendant at the front desk and he said they would check and refund my credit card… nope, they charged me AGAIN! On top of that, the place is dirty, the bed sheets have holes in them, just disgusting. Will never return to an Indigo Hotel ever.
Stayed 1 night in Aug 2025

8/10 Good

Chris

Stayed 3 nights in Aug 2025

10/10 Excellent

Bria

Stayed 3 nights in Aug 2025

6/10 Okay

michael

Stayed 5 nights in Aug 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

george

Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Nice but noisy.

It was good enough. I wish the room had a refrigerator than a mini bar. The exercise room was great. The rooftop was really nice. If someone stay there, it about minimum. Do not expect a lot of typical hotel amenities. The best thing is the fact you are in the action of New York neighborhood. It close to NYU fir tours and there are pretty of restaurants and stores nearby. The only advice is I was close to the ground and it was noisy at night. Room service was great and cleaning lady was awesome. Bell hop was great.
Stayed 4 nights in Aug 2025