Hotel Indigo Lower East Side New York by IHG

4.5 star property
4.5-star luxury hotel near Empire State Building

Choose dates to view prices

Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse) | 1 bedroom, premium bedding, minibar, in-room safe
Creator video
Exterior
Bar (on property)
Suite (Penthouse) | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Free WiFi
  • Breakfast available

Explore the area

View in a map
171 Ludlow Street, New York, NY, 10002
  • Brooklyn Bridge
    ‪3 min drive‬
  • Empire State Building
    ‪6 min drive‬
  • Madison Square Garden
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Freedom Tower View)

  • 650 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(48 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View (Mid Floor)

8.4 out of 10
Very good
(42 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Penthouse)

  • 2000 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 720 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, City View

  • 600 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

  • 350 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed, City View (High Floor)

8.6 out of 10
Excellent
(35 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

8.4 out of 10
Very good
(18 reviews)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Tower (Freedom Tower View)

10.0 out of 10
Exceptional
(1 review)
  • 540 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, City View

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(63 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(49 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 Queen Bed, City View

7.6 out of 10
Good
(26 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

City center stay.Your stay at this Manhattan hotel places you within 3 miles (5 km) of Empire State Building and Madison Square Garden. Brooklyn Bridge and Broadway are also within 3 miles (5 km).

What's nearby

  • New York University - 14 min walk - 0.8 miles
  • Brooklyn Bridge - 3 min drive - 1.3 miles
  • Empire State Building - 6 min drive - 2.2 miles
  • Madison Square Garden - 6 min drive - 2.4 miles
  • Broadway - 7 min drive - 3.1 miles

Getting around

  • 2 Av. Station - 3 min walk
  • New York 9th St. Station - 4 min drive
  • John F. Kennedy Intl. Airport (JFK) - 50 min drive

Restaurants

  • ‪Katz's Delicatessen - ‬1 min walk
  • ‪Mr. Purple - ‬2 min walk
  • ‪Pianos - ‬1 min walk
  • ‪Ludlow Coffee Supply - ‬1 min walk
  • ‪Souvlaki GR - ‬1 min walk

About this property

Hotel Indigo Lower East Side New York by IHG

4.5-star luxury hotel near Empire State Building
Hotel Indigo Lower East Side New York by IHG offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Lower East Side New York by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star New York hotel is smoke free.

  • 294 guestrooms or units
  • 26 levels
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Indigo Lower East Side New York by IHG offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

Room amenities

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night, plus a deposit of USD 75.00 per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Self parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Frequently asked questions

How close is Hotel Indigo Lower East Side New York by IHG to the airport?

Hotel Indigo Lower East Side New York by IHG is 9.2 mi (26-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Lower East Side New York by IHG?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Lower East Side New York by IHG on Sep 28, 2025 start from $235.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Lower East Side New York by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Lower East Side New York by IHG.

How close is Hotel Indigo Lower East Side New York by IHG to the beach?

This hotel is 17.3 mi (44-min drive) from Coney Island Beach.

Does Hotel Indigo Lower East Side New York by IHG offer free breakfast?

Free breakfast isn’t offered at Hotel Indigo Lower East Side New York by IHG, but to-go breakfast is offered for a fee of between USD 5 and 25 for adults, USD 5 and 25 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Indigo Lower East Side New York by IHG?

No, there is no casino at this hotel, but Resorts World Casino (20-min drive) is nearby.

What time is check-in at Hotel Indigo Lower East Side New York by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo Lower East Side New York by IHG?

Free parking is not available at this hotel. Self parking is available for USD 70.00 per day.

Does Hotel Indigo Lower East Side New York by IHG have a pool?

Hotel Indigo Lower East Side New York by IHG features a seasonal outdoor pool.

Does Hotel Indigo Lower East Side New York by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Indigo Lower East Side New York by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo Lower East Side New York by IHG to downtown New York?

Hotel Indigo Lower East Side New York by IHG is 1.1 mi away from New York.

Hotel Indigo Lower East Side New York by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 895 out of 1692 reviews
Rating 8 - Good. 384 out of 1692 reviews
Rating 6 - Okay. 216 out of 1692 reviews
Rating 4 - Poor. 95 out of 1692 reviews
Rating 2 - Terrible. 102 out of 1692 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Boris

Disliked: Cleanliness, staff & service, amenities
Very dirty around the area
Stayed 2 nights in Jul 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
It was as expected , the room was a good size but the furnishings ( except the bed) were a little worn and bare.
Stayed 1 night in Jun 2025

10/10 Excellent

Rochelle, Newport Beach

Stayed 1 night in Jun 2025

8/10 Good

Judi

Traveled with family
Liked: Cleanliness, staff & service, amenities
The outside noise during the night was very loud. If you don’t mind that it is a great place to stay. The roof top was enjoyable and relaxing after a busy day in the city. I would stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

CINTHIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel for access to night time activities! Loved it and the front desk was super nice and understanding!
Stayed 2 nights in May 2025

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
My favorite aspect of the property is it's location, the lobby is also very cool and the staff were all super pleasant. Since I was on a lower floor, I didn't experience any of the noise problems others have commented on. I appreciated that there are two sets of windows, one is specifically to minimize street sound, which it did. While my room was pretty tiny, I think that's the norm in NYC and it was all I needed since I was rarely in it. My only complaints are small things like a better mattress pad would be cool, bigger, fluffier towels and a fridge that I could put things in. My mini-bar fridge was never re-stocked, during my stay, which would have been nice for a late night bubbly water. But, I'd stay here again!
Stayed 3 nights in Jun 2025

4/10 Poor

Olivia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would never stay at this hotel again. The hotel staff was aggressively rude and quick to escalate when faced with simple questions like, could I have a quiet room, or, could I have an iron sent to the room. It took 4 hours and me asking 3 times to get the iron. The hotel, especially the bathrooms and air systems, are moldy if you have any sensitivities. It did not look like they ever clean the air filters. The floors were filthy. Sure it’s New York, but I’ve stayed at two star hotels that were much cleaner and didn’t have visible mold in every! crevice of the shower. The hotel is centered around the club (which is not on the highest or lowest floor but nestled in between guest floors). Why? But it was really how rude the staff was that will have me never staying here again. I’m sure it can’t be easy working at a two star hotel parading as a four star hotel, but the attitude from staff was shocking. The location is great and close to everything, but at what cost? You can do better with your money and energy.
Stayed 4 nights in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities
Location is good
Stayed 3 nights in May 2025

4/10 Poor

Kimmarie, Toronto

Extremely loud. Don’t t pick a high floor.
Stayed 8 nights in Feb 2025

10/10 Excellent

Jan

Business traveler
Liked: Staff & service
Stayed 5 nights in May 2025

4/10 Poor

Anna

Liked: Cleanliness
Night club on 15 th floor. Going all night
Stayed 2 nights in May 2025

2/10 Terrible

Kristin

Stayed 1 night in Jun 2025

2/10 Terrible

Denise

Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, it was easy to just walk around and find something to get into
Stayed 2 nights in May 2025

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness
Great location. Bar area has great view. Some nice art and design elements. Property has aged, furniture damaged/scratched. Needs updated rooms. Rooms are clean and bed is comfortable, but rooms are much smaller than listed. We booked a 315 sq ft minimum room, and the room measured 236 sq feet. The hotel was kind enough to upgrade us to a larger room for no fee, but we had to be persistent. Don't expect luxury. Basic hotel stay only.
Stayed 4 nights in May 2025

10/10 Excellent

Christian, Scottsdale

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff and management was great
Stayed 3 nights in May 2025

6/10 Okay

Maria

Traveled with family
Disliked: Amenities
I should have taken pictures! Hotel is okay if you’re going for a noisy, upcycled industrial revival vibe. Glad we checked out Saturday morning, but couldn’t sleep the night before due to the noise in the hotel and in the street which continued until about 5 a.m. on Friday night anyone had access to the rooftop bar, didn’t have to be guests, employees were allowing and facilitating access to the floor. It was a party! So if that’s your vibe, go for it! I liked that there’s every hope of restaurant within walking distance and although the location appears sketchy, we felt safe, except for anyone having access to the hotel, and the heavy smell of marijuana everywhere.
Stayed 3 nights in May 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was good. Bar was lively in the evening. Had a great time.
Stayed 1 night in May 2025

10/10 Excellent

Adrienne

Stayed 3 nights in May 2025

8/10 Good

Karmen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kendon

Stayed 1 night in May 2025