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DoubleTree by Hilton New York Times Square West

4.0 star property
4-star hotel near Times Square

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Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Room, 2 Double Beds, Non Smoking, City View | In-room safe, desk, laptop workspace, blackout drapes
Reception
Terrace/patio
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet friendly

Explore the area

View in a map
350 W 40th St, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(169 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(32 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, City View

  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(13 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Non Smoking, City View

7.0 out of 10
Good
(6 reviews)
  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 246 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.6 out of 10
Good
(23 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

8.4 out of 10
Very good
(7 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • 219 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, River View, Corner

  • 246 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Madison Square Garden and Bryant Park are also within half a mile (1 km).

What's nearby

  • Times Square - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • Rockefeller Center - 16 min walk - 0.9 miles
  • Empire State Building - 17 min walk - 0.9 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪Blue Ruin - ‬1 min walk
  • ‪Capizzi - ‬1 min walk
  • ‪Tranzit - ‬1 min walk
  • ‪2 Bros Pizza - ‬1 min walk

About this property

DoubleTree by Hilton New York Times Square West

4-star hotel near Times Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton New York Times Square West. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 612 guestrooms or units
  • 34 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Similar properties

Exterior
Sheraton New York Times Square Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 5,150 reviews
$250 nightly
The price is $290
Oct 26 - Oct 27
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

How close is DoubleTree by Hilton New York Times Square West to the airport?

DoubleTree by Hilton New York Times Square West is 9.4 mi (35-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton New York Times Square West?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New York Times Square West on Nov 16, 2025 start from $146.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton New York Times Square West have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton New York Times Square West.

Does DoubleTree by Hilton New York Times Square West offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton New York Times Square West, but full breakfast is offered for a fee of between USD 25.99 and 30.00 per person. It's available every day from 6:30 AM to 11 AM.

Is there a casino at DoubleTree by Hilton New York Times Square West?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at DoubleTree by Hilton New York Times Square West?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at DoubleTree by Hilton New York Times Square West?

Free parking is not available at this hotel. Self parking is available for USD 70 per day, and valet parking for USD 90 per day.

Does DoubleTree by Hilton New York Times Square West have a pool?

DoubleTree by Hilton New York Times Square West does not have a pool.

Does DoubleTree by Hilton New York Times Square West have a restaurant?

DoubleTree by Hilton New York Times Square West is home to Tranzit, which features American cuisine.

Does DoubleTree by Hilton New York Times Square West have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton New York Times Square West to downtown New York?

DoubleTree by Hilton New York Times Square West is 3.1 mi away from New York.

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1226 out of 3114 reviews
Rating 8 - Good. 709 out of 3114 reviews
Rating 6 - Okay. 560 out of 3114 reviews
Rating 4 - Poor. 267 out of 3114 reviews
Rating 2 - Terrible. 352 out of 3114 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lemuel

Stayed 1 night in Aug 2025

6/10 Okay

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you show up 15 minutes before check in, don’t tell some one their room is clean but not ready then make then have a seat in the lobby only to get back in the end of a very long line when the room is ready.
Stayed 3 nights in Aug 2025

6/10 Okay

Timothy

Traveled with family
Got to the hotel 15 minutes before check in , we were told our room was clean but not ready . By 3 pm the crowd came in which left us no choice to get back in a very long line and unable to check in for another hour. There’s git to be a better way. How about give people a number and call it in order Ike a bakery does. Hotel breakfast service has a low level of awareness. Assuming everyone is there for the buffet is not ok. We were charged for 3 meals when we only had 2. A teenager was with us but chose to eat at McDonald’s .
Stayed 3 nights in Aug 2025

10/10 Excellent

Brandi

Stayed 3 nights in Jul 2025

8/10 Good

Yan

Stayed 2 nights in Jul 2025

6/10 Okay

SRI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jens

Traveled with family
Liked: Room comfort

Reasonable

Stayed 5 nights in Jul 2025

2/10 Terrible

Sabin

Liked: Staff & service
Disliked: Property conditions & facilities
The AC never worked in our room so hot and we ended up awake till 1 Am they tried to fix but was not able to and at 1 AM we asked them to get a fan but yah at summer without AC and window which you barely open was super hard to stay in the room.
Stayed 1 night in Jul 2025

2/10 Terrible

Yujin

Stayed 4 nights in Jul 2025

8/10 Good

Marcelle

Stayed 4 nights in Jul 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are beautiful and very small but they are very nice rooms. Hiltons give you complimentary bottled water every day of your stay. I was there 7 days and they had water 4 of the days I was there but ran out on the other days. I hate the elevator system. Definitely needs to be brought up to date. The street outside of the hotel is very dirty and gross. I’d choose a different neighborhood in the future.
Stayed 7 nights in Jul 2025

8/10 Good

Giovanni

Traveled with family
Liked: Amenities
Great property
Stayed 2 nights in Jul 2025

10/10 Excellent

Srushti

Traveled with group
Liked: Cleanliness, staff & service, amenities
The property location was very convenient if you are traveling. The rooms are anc very small though that was the only downside of it. Our stay was very great services were provided on time and upon request. The front desk guy who checked us in was the most helpful staff member he was very welcoming and helped us throughout our stay. He even gave us complimentary breakfast tickets because it was my friend’s birthday. All in all we had awesome stay at this hotel. Would definitely come back. Thank you so much for making our trip great and memorable.
Stayed 4 nights in Jul 2025

4/10 Poor

Marques

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel's location near Times Square is undeniably convenient for shopping, sightseeing, and easy access to NYC attractions. However, the positives stop there. The room was not clean upon arrival — with chipped paint, a cracked facebowl in the bathroom, and generally poor maintenance. The front desk never answered calls, and service was unresponsive throughout the stay. To make matters worse, I was overcharged by several hundred dollars and had difficulty resolving the issue, as staff would not return calls or assist in correcting the bill. There were also long lines for check-in and services, making the overall experience even more frustrating. Unfortunately, I cannot recommend this hotel despite its prime location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Jun 2025

2/10 Terrible

JAVIER

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad customer service, very bad housekeeping in the room, no water for in the room. Very limited towels.
Stayed 4 nights in Jul 2025

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate the staff always giving us extra water bottles and keeping our room clean. Everyone was so friendly. Thank you for the hospitality.
Stayed 4 nights in Jul 2025

8/10 Good

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and bathroom but crowded reception area. Was glad I brought mask and earplugs as there was both loud vent and blinking alarms in the room. Reception staff was very courteous despite the madness.
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 3 nights in Jul 2025

10/10 Excellent

Louis

Stayed 7 nights in Jul 2025

6/10 Okay

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No cookies, no water for room , air didn’t work even after call
Stayed 1 night in Jul 2025

4/10 Poor

Teona

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The elevators take to long to come have to wait a hour or more for your car if use valet parking for walk several blocks to park your car no microwave or fridge the lobby is small so always crowded from people checking out or waiting for elevator
Stayed 2 nights in Jul 2025

4/10 Poor

Ethan

Liked: Staff & service, property conditions & facilities
I like the cookies yall gave me during check-in. Too much people not enough space, elevators took so long because of so many people in the lobby, it took 20+ mins just to get to my room.
Stayed 1 night in Jul 2025

10/10 Excellent

eleazar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very small, but i guess for a cheap hotel in Time Square is normal, hotel was clean, and location was good.
Stayed 3 nights in Jul 2025

6/10 Okay

Deonte

Traveled with family
Liked: Cleanliness, staff & service
The elevator was taken long to come.had go on 10 floors to find ice.other than that I enjoyed my stay roof top was fun. Wish I had microwave & fridge in room.
Stayed 2 nights in Jul 2025