10/10 Excellent
Reham
Jun 9, 2025
What was unique about the property is that it charged me one amount for both the deposit and resort/city fee. Most hotels would charge separate amounts, and this is what I appreciated the most about this hotel. The front desk staff was helpful and they kindly gave me a wake-up call as I had requested. They allowed me to check out an hour and 15 minutes past the check out time (11 AM). One of the housekeepers (unsure of the name unfortunately, but she was working on Saturday morning, particularly around 12 PM), was very patient with me and asked me if I was checking out today to ensure that I did not need anything. She also let me back into my room as my card wouldn't open given it was past my check-out time.
The guy downstairs that works overnight (this was on Friday night), unsure what his name was unfortunately, was able to help me with parking and advised me that street parking was free from and until a certain time.
The day I checked out (Saturday around 4:30 to 05 PM), there were two handsome guys standing outside the hotel and I figured they worked there. I walked up to them and asked for my bags as I was leaving NY. They were able to help me retrieve them from the baggage storage area. The very cute guy was the one who handed me the bags and ensured that I was all set and able to carry them all. Thank you very much - I will definitely come back to that same hotel whenever I am NY again! Thanks guys :)
Reham
Stayed 1 night in Jun 2025