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M Social Hotel Times Square New York

4-star property
226 W 52nd St, New York, NY 1-855-201-7819
4.6 out of 5
Exceptional!
See all 30 travelocity Reviews

"This is an excellent, well run hotel. Friendly, courteous and professional staff. Room was clean, comfortable and quiet despite being on Broadway. We ... " More

By a verified traveler on Fri 05 May 2023

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Hotel Description

4-star hotel near Times Square Church

City center retreat

With a stay at this Manhattan hotel, you'll be steps from Times Square Church and Broadway Theatre. August Wilson Theater and Ed Sullivan Theater are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a rooftop terrace on site, and a 24-hour front desk and a terrace are also provided.

Room, 1 King Bed, City View (Social)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$199* Per night/room Sep 24 - Sep 25

Room, 2 Double Beds, City View (Social)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Times Square)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Hudson River View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds (Hudson River View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Room, 2 Double Beds (Times Square)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

M Social Hotel Times Square New York ratings based on 30 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for M Social Hotel Times Square New York

Everyone (15) Couples (4) Family (8)
5 out of 5

Posted by on Sep 11, 2023

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Comment from Hotel Management

Sep 13, 2023 by Customer Service

Thank you for sharing your perfect rating with us, Mary!It's wonderful to see how much you appreciated your time at M Social Hotel Times Square New York! We want everyone to feel right at home at M Social Hotel Times Square New York. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

5 out of 5
This is an excellent, well run hotel. Friendly, courteous and professional staff. Room was clean, comfortable and quiet despite being on Broadway. We will come back!

Posted by on May 5, 2023

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Comment from Hotel Management

May 6, 2023 by Customer Service

Thanks, Paula! It's outstanding your time at M Social Hotel Times Square New York was fantastic. We can't wait until your next visit!

4 out of 5
Great location if your in for the Time Square of Theater experience. The property is a little dark (lighting), but is decorated in a very modern style and the staff are pleasant. One major negative was the elevator situation, the one from the ground floor to the lobby was extremely slow. The elevators to the rooms were also extremely slow, at times it took close to 10 min to get onto the elevator because there was a line stretching almost to the lobby area. One of the four elevator was blocked off and it appeared only 2 were working. The room we stayed in was small but had a nice view of time square. It was clean, but in general the decor of the room and the bathroom could use a freshening up. Overall a nice stay.

Posted by on Mar 27, 2023

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Comment from Hotel Management

Mar 29, 2023 by Customer Service

Thank you for taking the time to share your 4/5 review with us, Shigeo.We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward.We're looking forward to sharing a more enjoyable experience with you soon.

5 out of 5
Check in took a little time. There was a long line, but to be expected for 4pm check in time. The person checking us in was friendly and efficient. There seems to be an issue with the elevators as there was always a line. Looked like 2 of 4 were working. Room is on the smaller side but is clean. Overall nice hotel.

Posted by on Mar 26, 2023

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Comment from Hotel Management

Mar 28, 2023 by Customer Service

Thank you for the lovely review, Shigeo!It's excellent you enjoyed your time with us so much! We're delighted you appreciated our friendly staff and clean rooms. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our check-in process and elevator service with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!

5 out of 5
Great location to Times Square!

Posted by on Mar 15, 2023

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Comment from Hotel Management

Mar 16, 2023 by Customer Service

Thank you for taking the time to share this lovely review, Jason!We're so glad to know you had such an enjoyable experience with us at M Social Hotel Times Square New York. We're also thrilled you enjoyed our central location and proximity to so many of the city's best attractions. We'd love to host you again so we can share yet another unforgettable experience with you!Come visit us again soon!

5 out of 5

Posted by , from Half moon bay on Mar 7, 2023

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Comment from Hotel Management

Mar 28, 2023 by Customer Service

Thank you for taking the time to leave this wonderful rating, Showa! We hope to see you again soon at M Social Hotel Times Square New York so we can share yet another amazing experience!

4 out of 5

Posted by , from Los Angeles on Feb 7, 2023

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Comment from Hotel Management

Mar 7, 2023 by Customer Service

Thank you for taking the time to leave us a 4/5 rating, Walter!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at M Social Hotel Times Square New York.

4 out of 5

Posted by on Feb 5, 2023

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Comment from Hotel Management

Mar 7, 2023 by Customer Service

Thanks for the 4/5 rating, Marianne!We're happy you had such a lovely stay at M Social Hotel Times Square New York! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

5 out of 5
Location was excellent for Broadway, shopping and food. Service was amazing. I asked for a microwave and they did have one available and it was brought up within minutes. Same with 2 other separate requests, I was so impressed with how quickly they brought the items. Breakfast buffett was maybe $23-25 and well worth it.

Posted by , from Cedar Rapids on Jan 4, 2023

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Comment from Hotel Management

Jan 6, 2023 by Customer Service

Thank you so much for your kind words about our location and service! We're so happy to hear that you enjoyed your stay with us and found our breakfast buffet to be a great value. We hope you'll come back and see us again soon!

5 out of 5
The property was close to all of the attractions we wanted to see.

Posted by , from JEFFERSON CITY on Dec 26, 2022

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Comment from Hotel Management

Dec 28, 2022 by Customer Service

Thank you for taking the time to leave this fantastic review, Anthony!We're happy to hear you had such a wonderful experience with us at M Social Hotel Times Square New York and that you appreciated our prime location. We hope to host you again so we can share yet another unforgettable visit with you.Thank you again for the feedback!

About the M Social Hotel Times Square New York

Location 226 W 52nd St, New York, NY 10019

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 452 square feet (42 square meters) and includes conference space. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly M Social Hotel Times Square New York. This 4-star New York hotel is smoke free.

  • 480 guestrooms or units
  • 33 levels
  • Meeting rooms
  • 452 sq ft of conference space
  • 42 sq m of conference space
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Grand Central - 42 St. Station (1.9 km / 1.2 mi)
  • Metro station: 50 St. Station (Broadway) (0.2 km / 0.1 mi)

Room Amenities

M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New York Times Square Novotel
  • Novotel New York Times Square Hotel
  • Novotel Hotel
  • Novotel Hotel New York Times Square
  • Novotel New York Times Square
  • Accor New York City
  • New York City Novotel
  • Novotel Hotel New York
  • Novotel New York City
  • Novotel New York Times Square Hotel New York City
  • Novotel Times Square
  • Novotel Times Square Hotel
  • Novotel New York Times Square
  • M Social Times Square New York
  • M Social Hotel Times Square New York Hotel
  • M Social Hotel Times Square New York New York
  • M Social Hotel Times Square New York Hotel New York

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.