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The Boro Hotel

4.5-star property
38-28 27th Street, Long Island City, NY 1-855-201-7819
3.9 out of 5
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See all 16 travelocity Reviews

"A very nice hotel. Ask for things like a fridge in advance. Make a reservation for a parking garage Otherwise, terrific!! " More

By a verified traveler on Fri 25 Nov 2022

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Hotel Description

4.5-star luxury hotel near Museum of the Moving Image

Central Long Island City getaway

Your stay at this Queens hotel places you within 2 miles (3 km) of Museum of the Moving Image and MoMA PS1. The Foundry and Noguchi Museum are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, free WiFi in public areas, and laundry service. There's a rooftop terrace on site, and laundry facilities and concierge services are also offered.

1 Bed King or Queen

Bed Count 1 King Bed Maximum Occupancy 2 Max
$152* Per night/room Apr 25 - Apr 26

Manhattan View Balcony 1 Bed King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Balcony King 1 Bed Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double 2 Full Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Balcony 1 Bed King or Queen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Manhattan View Balcony 1 Bed Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Boro Hotel ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Boro Hotel

Everyone (7) Couples (5) Family (5)
5 out of 5
A very nice hotel. Ask for things like a fridge in advance. Make a reservation for a parking garage Otherwise, terrific!!

Posted by on Nov 25, 2022

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Comment from Hotel Management

Nov 26, 2022 by BORO Team

Thank you for your feedback Karena, we hope to see you again in the near future!

4 out of 5
Love it here 😁 clean comfortable

Posted by on Feb 25, 2022

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Comment from Hotel Management

Feb 27, 2022 by BORO Team

Thank you so much for your feedback. It is greatly appreciated. We hope to welcome you back in the near future.

5 out of 5
Spectacular view. Helpful, courteous staff. Comforter was in very bad shape...falling apart

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 12, 2021 by Boro Hotel

Thank you so much for your feedback. We are glad to hear you enjoyed your stay with us! We look forward to welcoming back in the near future.

5 out of 5
The use of space is creative. I really appreciate the minimalism and clean architecture.

Posted by , from Montclair on Oct 31, 2021

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Comment from Hotel Management

Nov 12, 2021 by Boro Hotel

Thank you so much for your feedback. We are glad to hear you enjoyed your stay with us! We look forward to welcoming back in the near future.

3 out of 5
The hotel was clean and staff was very kind. Lack of storage and seating in room. No coffee/ iron/mimi fridge in in room. Had to purchase coffee each morning and request iron and board.

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jul 7, 2021 by BORO Team

Thank you so much for your feedback. Amenities such as the fridge and iron can be requested at the front desk at no additional cost. As for coffee, we do offer daily complimentary drip coffee at our café from 5:30am to 8am. We hope to welcome you back in the near future.

5 out of 5
I had a room on the 6th floor, the view was great at night. Even had a little balcony but I wouldn't hang out there for too long (its very small). Loved this place, definitely going back in the future :)

Posted by on Jan 2, 2021

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Comment from Hotel Management

Jan 4, 2021 by Boro Team

Thank you so much for your feedback. We are glad to hear you enjoyed your stay with us! Can't wait to welcome you back in the near future.

4 out of 5

Posted by on Feb 26, 2020

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Comment from Hotel Management

Mar 5, 2020 by Boro Team

Thank you for leaving a rating!

4 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 19, 2020 by Boro Hotel

Thanks for staying with us. We appreciate your feedback! If you would like to give us a call so we can discuss where we missed the mark.

1 out of 5
I uses all do not write reviews but this was a must. First off my Room did not have a microwave or fridge, phone didn’t work. Reported to front desk, in which they had someone bring up those 2 amenities, but never fix the phone. My first morning there I got up early and showered, first thing I did once in shower was brush my teeth, had my eyes closed while doing so because I was pondering all the things I’m about to do my first time in NY. Once I was done I started bathing, now I got my eyes opened, and as I’m soaking my skin I notice my wash cloth is very brown, and I’m thinking geeze I didnt know I still had makeup on, so I continued, then noticed the cloth is getting more dark brown, i looked at the water coming from the shower and I almost had a heart attack. The water that was coming out from the shower and sink Pipe looked like dirty sewer water. I jumped out the shower yelled out to my husband to come look. He couldn’t believe his eyes, my body had dark brown particles all over from the water, he had to gather all the water bottles we had to wash me down. I then thought of me brushing my teeth with that dirty sewer looking water and started to vomit. I was in a mess. When it was brought to the staff attention they couldn’t confirm if it was sewer water or not. And all they could do is reimburse me 1 night and fees. I wanted to leave immediately but I was in NY didn’t know how to get around. For the next 2 days my husband and I purchased water just to Clean ourselves.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Feb 12, 2020 by Boro Hotel

Thank you for your call regarding the issues aforementioned. We hope that we are able to resolve them to your satisfaction.

4 out of 5
The hotel was very nice, bed was comfortable but a door on the bathroom would have been nice.

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 14, 2019 by The Boro Team

Thank you for your feedback. While the bathroom itself has a door, we believe you are referring to the shower which has a glass partition. We will be sure to take into account your recommendation and hope you will join us again in the future!

About the The Boro Hotel

Location 38-28 27th Street, Long Island City, NY 11101

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. A fitness center, a rooftop terrace, and a library are also featured at the luxury The Boro Hotel. The hotel can provide concierge services, limo/town car service, and wedding services. Smoking is allowed in designated areas at this 4.5-star Long Island City hotel.

  • 1 building
  • 108 guestrooms or units
  • 14 levels
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Long Island City Hunterspoint Avenue Station (2.6 km / 1.6 mi)
  • Metro station: 39 Av. Station (0.4 km / 0.2 mi)

Room Amenities

The Boro Hotel offers 108 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Refrigerators, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator available
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Housekeeping (on request)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 8:00 AM and 11:00 AM.

The Boro Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 10 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for lunch. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for lunch
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 21.81 per accommodation, per night

The resort fee includes:

  • Health club access
  • Business center/computer access
  • Newspaper
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5–24 for adults, and USD 5–24 for children
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boro Hotel Long Island City
  • Boro Hotel
  • Boro Long Island City
  • The Boro Hotel Hotel
  • The Boro Hotel Long Island City
  • The Boro Hotel Hotel Long Island City

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.