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Cambria Hotel New York - Chelsea

3-star property
123 W. 28th Street, New York, NY 1-855-201-7819

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4.4 out of 5
Excellent!
See all 10 Travelocity Reviews

"This is a wonderful hotel from every aspect. The staff was friendly and I even got a text asking how my stay was. It's in a nice quiet area of town su ... " More

By a verified traveler on Tue 08 May 2018

Points Of Interest

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Hotel Description

3-star hotel near Madison Square Park

Heart of New York

Within a 10-minute walk of this Midtown hotel, you'll find Madison Square Park and Empire State Building. The High Line Park and Times Square are also within 2 miles (3 km).

Business services

The hotel's fitness center, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A restaurant, a 24-hour front desk, and dry cleaning are also provided.

Free WiFi, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 135 guestrooms also offer free WiFi and flat-screen TVs with cable channels. MP3 docks, room service, and coffee/tea makers are also available.

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$127* Per night/room Nov 17 - Nov 18

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Cambria Hotel New York - Chelsea ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cambria Hotel New York - Chelsea

Everyone (7) Family (2)
5 out of 5
A VERY pleasant surprise! Nice hotel in great area for a great price!

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 30, 2019 by GM

Dear Traveler, I'm thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. It's wonderful to know you enjoyed our hotel and found it to be a great value. We appreciate your recommendation, but of course, the highest form of praise would be your return! Best, Michelle Giovanni General Manager

5 out of 5
Great location parking is difficult but overall great experience

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 25, 2019 by GM

Dear Traveler, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Michelle Giovanni General Manager

5 out of 5
The room is excellent but the service is even better. We checked in after midnight and the staff was friendly and helpful with everything. Valet parking was super easy. And they sent someone up within minutes to make up the sofa bed. My teen was pleasantly surprised by the size and comfort level of the sofa bed too.

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 11, 2019 by GM

Dear Traveler, Thank you for taking the time to write a review. I’m pleased to learn that your family's stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Michelle Giovanni General Manager

5 out of 5
We had a great stay and will definitely stay again. When we got there we were upgraded to a suite with no extra charge.The staff David, Kenza and Aly were great. The hotel was clean and in walking distance to a lot of attractions. I highly recommend this hotel.

Posted by on Dec 30, 2018

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Comment from Hotel Management

Dec 31, 2018 by GM

Dear Anonymous, I'm thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. It's wonderful to know you enjoyed our friendly service and walkable location. We appreciate your recommendation, but of course, the highest form of praise would be your return! Best, Michelle Giovanni General Manager

4 out of 5
Negatives- bathroom was very small, stains on sheets. Upside- great location, close to subway, great staff

Posted by on Dec 22, 2018

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Comment from Hotel Management

Dec 31, 2018 by GM

Dear Anonymous, We appreciate your feedback, both positive and areas for improvements, as it allows us to serve our guests better. Thank you for staying with us and we hope to provide you with a flawless experience upon your return to the area. Sincerely, Michelle Giovanni General Manager

5 out of 5

Loved it!

Pros: Location, peacefulness, friendly staff, spacious rooms
Cons: Valet service
Location: quiet and central to interest points
This is a wonderful hotel from every aspect. The staff was friendly and I even got a text asking how my stay was. It's in a nice quiet area of town surrounded by lots of Floral and Plant shops. The room was spacious for NYC standards. The bathroom was a little snug but it was fine. It took awhile for us to get our car from valet, about 30 mins when we tried to leave We will still return and recommend this to others.

Posted by on May 8, 2018

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Comment from Hotel Management

May 9, 2018 by Cambria GM

Dear LTN, Thank you very much for taking the time to write such a nice review! We really appreciate your kind words, and are happy to hear that you had a great stay. Please visit again soon! Warm Regards, Michelle

5 out of 5

Nice hotel

Pros: Modern, clean hotel. Staff is very hospitable. Rooftop lounge, although small, has a nice view looking towards the south part of Manhattan.
Location: We were going to shows at MSG, and it was a pretty close walk to the venue. A rather nice McDonalds at the end of the street if you need a quick bite.
Pretty nice hotel for what I payed. Like most NYC hotel rooms, it was a bit on the small side, but that was expected and you make due. The furnishings were nice, and it had a very nice modern bathroom. Plenty of USB/electric to charge your electronics. The street itself has a lot of flower shops on it, and they lined the sidewalks with flowers and shrubs, which made for a nice walk to and from the subway. The front desk staff was always really helpful. For the most part I had no issues with the elevators, although once I had to take the steps from floor 16 because it was taking unusually long for an elevator to come up. I would definitely stay there again - nice clean hotel and a good location.

Posted by , from Birmingham, AL on Aug 7, 2017

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Comment from Hotel Management

Aug 9, 2017 by Cambria GM

Dear David, Thank you very much for the detailed review. We take pride in guests telling us they will return, as it is our #1 goal. We are happy you enjoyed your stay and hope that you return soon! Warm Regards, Michelle

4 out of 5

QUAINT

This hotel was very nice and the staff were very kind. We were surprised at the tiny sink, but it is NY! The thermostat was not working properly so it was either really hot or cold in our room, but they said they were going to take a look and try to fix it. I would definitely stay here again. It was far enough away from the hustle and bustle of the city that sleeping was easy. Beds were comfy.

Posted by , from San Diego on Oct 14, 2016

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Comment from Hotel Management

Oct 17, 2016 by Cambria GM

Dear Steph, Thank you very much for the review. We are happy to hear that you would return. We are glad that you enjoyed your stay and look forward to your next visit. Warm Regards, Michelle

5 out of 5

In the heart of the floral district!

Pros: Convenient location and great value for a quick train trip into NYC.
Cons: Not much public space in the lobby, but that's not what I was there for anyway!
Location: Easy walking distance to MSG and Penn Station.
I booked this hotel while looking for an inexpensive stay for one midweek night in midtown. This turned out to be a real gem...or should I say blossom? Located on 28th Street between 6th and 7th Avenues, the entire block is filled with wholesale and retail florists. What a treat to wake up to thousands of flowers being wheeled and carried up and down the sidewalks! Room was very modern, nicely decorated, clean and quite comfortable. Even though the square footage was minimal, the space did not feel cramped. An outdoor sidewalk seating area was a nice touch, as was the rooftop bar.

Posted by , from Utica, NY on Jul 2, 2016

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Comment from Hotel Management

Jul 12, 2016 by Cambria GM

Dear Joe, Thanks for the great review. We are so happy that you enjoyed being in the center of the flower district. We hope that you visit again soon. Warm Regards, Michelle

1 out of 5

Worst experience ever

Pros: Some of the staff was very helpful in helping us with places to eat.
Cons: The GM needs to improve her customer service, rooms could be better kept and insulated better from sound. You can hear your neighbors well.
Location: Good location to sites like Empire State building and Time Square.
Our stay at this hotel was not all bad but enough that we will never use this group of hotels again. While I can't blame all of the staff for making this stay the worst experience ever, I would like to high light the GM and house keeping for making our stay so TERRIBLE. After the house keeping accused my wife of being rude and hostile for "yelling" that we did not what room service while we were still in bed trying to sleep off the night before. The GM called the room informing us of a policy that requires them to enter the room every three days. A policy that we did not know of or was informed of at check-in. The only hint of this policy were some cards in the room that said we could request new towels or bedding by leaving this card on your bed. When the GM called to inform me that they needed to enter the room I was polite at first in letting her know that we did not wish or require new towels or bedding. This is when things went really wrong, at which point the manager insisted that they come into the room and I replied back that we did not see the need for them to enter since we were still getting ready for the day. The manager then informed me that they would enter the room or we could find a new place to stay for our trip at which point I became furious, hung up the phone and proceeded down to the lobby to confront the GM. After all was said and done the house keeping did nothing more than made the beds with the same TORN sheets that were on the bed from day one.

Posted by on Feb 1, 2016

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About the Cambria Hotel New York - Chelsea

Location 123 W. 28th Street, New York, NY 10001

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site. Public spaces have free WiFi. A fitness center, a rooftop terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Cambria Hotel New York - Chelsea. For a fee, parking is available. This 3-star New York hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Built in 2015
  • Dining venue
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (13.1 km / 8.2 mi)
  • Train station: New York W 32nd St. Station (0.4 km / 0.3 mi)
  • Metro station: 28 St. Station (7th Av.) (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Cambria Hotel New York - Chelsea offers 135 air-conditioned accommodations with MP3 docking stations and safes. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Urban Diner - This restaurant specializes in American cuisine and serves breakfast and dinner.

City View Rooftop Lounge - This rooftop bar specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting).

Lounge: Local Craft Brews - This lobby lounge specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting).

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Oversize vehicles are subject to additional nightly fees. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 13 for adults, USD 4 and USD 13 for children (approximately)
  • Valet parking fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • CAMBRiA hotel New York Chelsea
  • CAMBRiA New York Chelsea
  • Cambria Hotel
  • CAMBRiA hotel suites New York Chelsea
  • Cambria York Chelsea York
  • Cambria Hotel New York - Chelsea Hotel
  • Cambria Hotel New York - Chelsea New York
  • Cambria Hotel New York - Chelsea Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.