"Everything at this hotel was perfect. The location, the rooms, the staff... I had read mixed reviews before my trip but I was pleasantly surprised wit ... " More

By a verified traveler on Mon 05 Feb 2018

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Hotel Description

The Manhattan at Times Square Hotel places you in the center of Manhattan, steps from Ed Sullivan Theater and within a short 5-minute stroll of Radio City Music Hall.

Flat-screen TVs with cable channels are featured in all 685 soundproofed rooms, and you can enjoy WiFi, coffee/tea makers, and free weekday newspapers. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. Additionally, free international calls, free long-distance calls, and free local calls are available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness center, and a business center. Other amenities include a coffee shop/café, a snack bar/deli, and coffee/tea in a common area. Each morning continental breakfast is served between 6:30 AM and 1 PM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star Central New York City hotel include Broadway and Rockefeller Center.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$82 per night

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Manhattan at Times Square Hotel ratings based on 178 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0
5 out of 5

Great hotel by Times Square

Everything at this hotel was perfect. The location, the rooms, the staff... I had read mixed reviews before my trip but I was pleasantly surprised with the quality of service I received throughout my stay. I would definitely recommend this hotel to others!

Posted by , from Waco, TX on Feb 5, 2018

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1 out of 5
The rooms were terrible and you can’t classify this hotel as a four stars hotel we had to pay an extra 75.00 dollars a nite to have a half decent room I will never recommand this hotel to anyone

Posted by on Jan 29, 2018

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1 out of 5

Nothing Like the Pictures

I was very dissapointed with my stay . I was in newyork during a blizard and the lady on customer service gave me a really hard time about checking in early. The hotel looked nothing like the pictures. I was charged a facility fee of 32.66 for nothing because i never received water bottles, ice machine was broken, phone didnt work, the tv wasnt even plugged in . The hotel room it self looked like something from a horror movie very dated and not very clean not to mention the bathroom sink would not stop running. I checked out early.

Posted by on Jan 6, 2018

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3 out of 5

Great location to Times Square

The hotel is very outdated in décor but the location makes sightseeing in Times Square all within walking distance. We had a very nice trip to NYC.

Posted by , from Times Square NY on Jan 2, 2018

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2 out of 5

Hotel Terrible

The hotel that was in the pictures on the travelocity website was not the room at the hotel. It was false advertising. The hotel was terrible, old, had peeling wall paper, hot (unable to get room cool enough to sleep), toilet ran all the time and the bath tub didn’t drain properly. I am not going to recommend this hotel to anyone and next time I come to New York I would rather stay at a Holiday Inn than stay here.

Posted by , from Waco, Texas on Dec 22, 2017

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3 out of 5

Very noisy

Pros: Location
Cons: Noise level
Location: What is there to say, you are one block from the center of Times Square.
The hotel is located in Times Square, which is very good. However, the rooms have no insulation between them and one can hear everything that is going on. You hear people coming back to the room at 4:00am intoxicated, doors slamming, etc.. You also hear all the car horns and sirens. Unless you also take some ear plugs, do not expect to have a good night of sleep.

Posted by on Dec 18, 2017

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4 out of 5
Adam was amazing.... staff was super friendly and very helpful with us being from out of town. They do the very best that they can with what they are given. However the website is extremely misleading on the conditions of the hotel and left us very disappointed when we arrived. I rank this hotel in the middle of the pack but would without a doubt put the staff up against the best in the industry. The cleaning lady on our floor worked harder that anyone I have ever seen... I wish I had caught her name she cleaned all day everyday (17th Floor) she was awesome

Posted by on Nov 27, 2017

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2 out of 5

Hidden 32 per day fee

Hotel is rather run down. Bathroom floor and bathtub were not that clean. Bed was fine. Original checkin guy had a serous attitude. Fortunately he was gone when i came back from breakfast. MY PROBLEM ... if you want to use wifI, business and fitness center, or phone you can book a room on a higher floor at a higher price where these amenities are included in the price paid. If you don't use and book a lower floor at a lower price YOU WILL STILL BE CHARGED AN ADDITIONAL 32/DAY.

Posted by on Nov 15, 2017

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1 out of 5
Pros: it's location
Cons: needs a total renovation
Convenient, that's about it. The trip was a good trip, but the hotel was disappointing from old mattresses, uncomfortable a/c. If there were any updates, it was spent in the lobby and facade of the hotel.

Posted by on Oct 25, 2017

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1 out of 5

Infested and smelly

This is NOT a four star hotel. Do not be deceived by the photos. I was moved moved four times in the first two days of my stay because of the unacceptable condition of the hotel. Two of the rooms were fly infested, one with swarms of house flies and the other with fruit flies. The third room had sewer gas coming out of the drain in the shower that made being in the room unbearable.

Posted by on Oct 3, 2017

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About the The Manhattan at Times Square Hotel

Location 790 7th Ave, New York, NY 10019

Property Features

There's a coffee shop/café on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Manhattan at Times Square Hotel. For a fee, parking is available. This 4-star Manhattan hotel is smoke free.

  • 685 guestrooms or units
  • 22 levels
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator (on request)
  • Microwave (on request)


Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: New York, NY (LGA-LaGuardia) (15.8 km / 9.8 mi)
  • Train station: New York Penn Station (1.7 km / 1 mi)
  • Metro station: Times Sq. - 42 St. Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Manhattan at Times Square Hotel offers 685 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers. This Manhattan hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 1 PM.

Nearby Activities

The Manhattan at Times Square Hotel provides a complimentary fitness center with cardio machines, weight machines, and free weights.

Central Park, seven blocks north, offers a variety of recreational opportunities, including ball fields, tennis courts, rowboat rentals, bird watching, and miles of trails for hiking, biking, running, and in-line skating. Rockefeller Center's skating rink, two blocks south, opens in winter, as does Central Park's Wollman Rink. Nearby athletic clubs offer swimming, racquet sports, and exercise classes. A golf driving range is located at Chelsea Piers 1.75 miles west of the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 4 PM
  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 34.43 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Self parking fee: USD $52 - $65 per day
  • An in-room refrigerator is available for an additional fee
  • An in-room microwave is available for an additional fee
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Manhattan Hotel
  • Manhattan Times Square
  • Manhattan Times Square Hotel
  • Sheraton Manhattan Hotel
  • Sheraton Manhattan Times Square
  • Sheraton Manhatten

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.