"I went to NYC for a couple days with my kids and we loved this hotel. It’s literally right next to time square. I really recommend this hotel it looks ... " More

By a verified traveler on Sun 12 Aug 2018

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Hotel Description

4-star hotel near Gershwin Theater

Heart of New York

At this Midtown hotel, you'll be well placed to visit Broadway Theatre and August Wilson Theater, both steps away. Gershwin Theater and Radio City Music Hall are also within half a mile (1 km).

Business services

A 24-hour fitness center, self parking, and concierge services are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the business center.

Free WiFi, comfy beds

The 685 soundproofed guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include premium bedding and coffee/tea makers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68 per night

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard King Room - High Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Manhattan at Times Square Hotel ratings based on 202 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Manhattan at Times Square Hotel

Everyone (90) Family (1)
1 out of 5
This property is in disrepair, desperately need a makeover, and throughly clean! The Lobby is the most presentable area.

Posted by on Feb 15, 2019

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3 out of 5
Nice location but condition needed upgrades such as paint finishes grout carpets etc. $40 fee for amenities seemed excessive and was above what Travelocity said was my full rate for the motel. Also Travelocity did not accurately tell tell me that I would have breakfast winner I had to pay for it which was limited and selection.

Posted by on Feb 5, 2019

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4 out of 5
Nice place, only a few blocks away from Time Square and not far from Central Park, If I'm go back, I would definitely stay at this hotel again, the staffs at the coffee bar, Mohammed and Dolores are very kind to us very friendly. But the staff at the front desk I forgot her name wasn't very friendly at all. But yes. It was a great experienced.

Posted by on Feb 4, 2019

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1 out of 5
The service staff is too rude. And we ordered a two beds room. But when I arrived there,the staff told us all two bed rooms unavailable.

Posted by on Jan 29, 2019

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5 out of 5
The staff was very helpful and made my stay in New York awesome!

Posted by on Jan 21, 2019

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1 out of 5

Posted by on Jan 14, 2019

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3 out of 5
Hotel was just ok. They only had 2 working elevators so there was always a 5-15 minute wait just to get on one to go to your floor. The hallways are in desperate need of new carpet and repainting. The rooms were ok but are severely lacking in electrical outlets and the ones they do have are so worn out that anything you plug into them keeps falling back out. In this day and age of computers, cell phones and other electronic devices not having sufficient electrical outlets in convenient places is a deal breaker for me.

Posted by on Jan 7, 2019

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5 out of 5
In general ok. Spacious for low room rate. Good location near Times Square.

Posted by on Dec 25, 2018

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3 out of 5
The hotel staff was great. The room and hallways could use some major updates and sprucing up. We only had heat options in the room. If it got stuffy we had to open windows which then the street noise and honking horns was heard. We also noticed a lot of mold spots on the ceiling in bathroom. So much that even the hotel maintenance came in and painted while we were out touring the city. Hotel appeared very old and dingy. Needs major updates.

Posted by on Dec 2, 2018

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2 out of 5
I was not expecting a 5 star accommodation. I did my homework. I know that The Manhattan is not a luxurious hotel. BUT I was (as any guest would have) expecting the staff to be courteous and professional. That of this hotel are absolutely terrible at guest relations skill. One particular check in staff with the name Rose Jean, was arrogant and condescending. She brags about working at the hotel for more than 20 years but does not know a thing about professionalism and courtesy. She also needed help with the computer the whole time she was assisting us. She probably need to retire asap and the other staff may need a brush up on their guest relation skills. I was a repeat customer, and this was my second stay. Now i am absolutely considering other hotels in the area.

Posted by , from California on Nov 14, 2018

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About the The Manhattan at Times Square Hotel

Location 790 7th Ave, New York, NY 10019

Property Features

There's a coffee shop/café on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Manhattan at Times Square Hotel. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 685 guestrooms or units
  • 22 levels
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.7 km / 9.8 mi)
  • Train station: New York W 32nd St. Station (1.9 km / 1.2 mi)
  • Metro station: 7 Av. Station (E 53rd St.) (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Manhattan at Times Square Hotel offers 685 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 1 PM.

Nearby Activities

The Manhattan at Times Square Hotel provides a complimentary fitness center with cardio machines, weight machines, and free weights.

Central Park, seven blocks north, offers a variety of recreational opportunities, including ball fields, tennis courts, rowboat rentals, bird watching, and miles of trails for hiking, biking, running, and in-line skating. Rockefeller Center's skating rink, two blocks south, opens in winter, as does Central Park's Wollman Rink. Nearby athletic clubs offer swimming, racquet sports, and exercise classes. A golf driving range is located at Chelsea Piers 1.75 miles west of the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Self parking fee: USD 65 per day
  • Refrigerator fee: USD 25 per stay
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Manhattan Hotel
  • Manhattan Times Square
  • Manhattan Times Square Hotel
  • Sheraton Manhattan Hotel
  • Sheraton Manhattan Times Square
  • Sheraton Manhatten

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.