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Hotel Riu Plaza New York Times Square

4-star property
305 West, 46th Street, New York, NY 1-855-201-7819
4.6 out of 5
Wonderful!
See all 36 travelocity Reviews

"Nice hotel near surrounding areas, very clean and friendly staffs, great parking garage near by that hotel has discount with and also a great full bre ... " More

By a verified traveler on Mon 11 Oct 2021

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Hotel Description

4-star Beaux Arts hotel near Times Square

Heart of New York

At this Midtown hotel, you'll be within a 5-minute walk of Times Square and Broadway. Central Park and Rockefeller Center are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Flat-screen TVs, refrigerators

The 647 guestrooms offer flat-screen TVs with cable channels, along with refrigerators and hair dryers. Safes, phones, and ironing boards are also available.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$123* Per night/room Oct 24 - Oct 25

Deluxe Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Riu Plaza New York Times Square ratings based on 36 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Riu Plaza New York Times Square

Everyone (11) Couples (9) Family (11)
5 out of 5
Nice hotel near surrounding areas, very clean and friendly staffs, great parking garage near by that hotel has discount with and also a great full breakfast that you can sit at dining room or take to go to your room which we did. Will stay here again in the future.

Posted by on Oct 11, 2021

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4 out of 5
I wish they would have been more clear about their policy to enter the dining room. I had brought my vaccination card down but apparently needed my Photo ID as well, so I had to return to the room and come back down before being allowed in. I am not upset that they were thorough; in fact, I’m glad they were. They just should have better informed guests of the policy.

Posted by on Oct 10, 2021

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5 out of 5
Great location in Times Square Broadway and restaurant area nice new hotel staff was very friendly and helpful room was new and clean nice view out the window would highly recommend

Posted by , from NEWPORT on Oct 3, 2021

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5 out of 5
It’s ok for what it is a place to sleep, in NYC you don’t spend that much time in the hotel, complementary breakfast was a plus, we found parking close by, good experience overall, we would comeback to the Riu Times Square and recommend to all our friends.

Posted by on Sep 29, 2021

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5 out of 5
The hotel is clean, nice & Safe. It's modern with security features. RIU is in the Theater District & Time Square. The breakfast buffet is always great with a lot of varieties

Posted by on Sep 16, 2021

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5 out of 5
GREAT LOCATION, CLOSE ENOUGH TO WALK TO BUT FAR ENOUGH TO NOT BE DISTURBED AT NIGHT, STAFF WAS EXCELLENT AND VERY ACCOMMODATING...WILL BE VISITING AGAIN..STAYED IN FAMILY SUIT....PERFECT FOR ME, AUNT AND MON.

Posted by on Jul 29, 2021

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5 out of 5
wonderful Hotel, excellent location,clean room, good restaurant and bar. everything is so nice.

Posted by on Jul 6, 2021

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5 out of 5
Visited 6/18/2021 for a week. Family of 5 kids ages 19 /13 /11 - oldest lives in NY so he was with us overnight a few nights. Still requiring masks inside hotel - fine with me, im a nurse - i can respect the rules. Selling point for me to return : the freakin breakfast... saved us $100 every morning. first couple of days they had a grab and go - hot and cold option, by the end of the stay they opened up the buffet dining rooms. The room : it was small... we dont stay in our rooms when we go places - so this was not a big deal. I opted not to pay the $ for a 2nd adjoining room - so thats that. 2 queens and sleeper sofa pullout. Reminded me of a carnival cruise ship room - just for reference. location : could not have been better. it is literally on restaurant row... anything you want to eat - right there. and the whole road closes in the evening so literally i didnt worry about the boys being out there/skateboarding like i am when we are walking round also 1 block from times square.. does not get more perfect. noise was minimal, foot traffic was minimal as compared to being ON times square. we enjoyed the west side of Manhattan so much- an unplanned surprise i never really knew about! Bike lanes / skateboarding lane along the waters edge. Perfection. Hotel was great. Clean. Restaurant/bar inside. Little café inside with street access as well to both. Things i asked for at the desk sometimes made it to the room before I did. i really dont have anything negative at all !

Posted by on Jun 25, 2021

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5 out of 5
The hotel was excellent, super clean, the staff was friendly, we loved breakfast. We had a great time at RIU Hotel.

Posted by on Jun 15, 2021

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2 out of 5
The property common areas look nice, and rooms are very small, but space is efficient and clean. Bed is comfortable, and a/c works well. Unfortunately, walls are paper thin, and you hear a lot of outside noise and hallway noise in the room. Service at hotel is absolutely horrible. Check-in is slow, and not much is explained. Rooms are not made up, unless you ask for it in advance, which they did not tell us about. The front desk phone always rings unanswered, so anytime we needed anything, we had to go down to the front desk in person and request it, then wait until somebody came to the room (with towels, etc.). The "free" breakfast is a joke; you have to wait in a long line that stretches the entire length of the lobby, for at least an hour, to pick up a "boxed breakfast." The elevator cards fail every day, and we had to repeatedly go back to the front desk to have them reactivated. On the plus side, they do give you bottled water at the front desk (if you ask for it; they never offer it). Would not recommend.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 16, 2021 by Online Reputation Manager

Dear Guest, Thank you for taking the time to let us know how your recent stay went. It seems, our check-in team did not explain our new housekeeping procedures on arrival and we are really sorry if this was the case. Our guest´s and employee´s wellbeing and peace of mind, is especially now our number one priority, and for this reason we are trying to avoid our housekeeping teams coming in to bedrooms every day but we are providing a service on request. However, reading your review, we understand how disappointed you must have been. We are so sorry to learn about your experience when our Team works tirelessly to go above and beyond our guests’ expectations. Please accept our sincere apologies for the inconveniences you encountered during your stay. We appreciate the feedback provided and will certainly speak with our team to find ways to improve the level of service we provide at our hotel. Again, thank you again for staying with us and we hope for another opportunity to make it up to you in the future. Kind regards Hotel Riu Plaza New York Times Square Online Reputation Manager

About the Hotel Riu Plaza New York Times Square

Location 305 West, 46th Street, New York, NY 10036

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business center on site. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-friendly Hotel Riu Plaza New York Times Square. This 4-star New York hotel is smoke free.

  • 1 building
  • 647 guestrooms or units
  • 28 levels
  • Built in 2015
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Transport

  • Train station: New York W 32nd St. Station (1.7 km / 1.1 mi)
  • Metro station: 49th St. Station (0.4 km / 0.3 mi)

Room Amenities

Hotel Riu Plaza New York Times Square offers 647 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM. An additional breakfast is available daily for a fee.

The Theater Buffet - Onsite buffet restaurant.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Parcel deliveries will be accepted only for guests up 3 days prior to a guest's arrival. The property will charge a fee for each package. The hotel cannot be held responsible for lost or damaged goods.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash

This property uses a grey water recycling system

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.80 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 35 per day (0.2 mi away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RIU Plaza New York Times Square Hotel
  • RIU Plaza New York Times Square
  • RIU Plaza Hotel
  • RIU Plaza
  • Riu Plaza York Times Square
  • RIU Plaza New York Times Square
  • Riu Plaza Manhattan Times Square
  • Hotel Riu Plaza New York Times Square Hotel
  • Hotel Riu Plaza New York Times Square New York
  • Hotel Riu Plaza New York Times Square Hotel New York

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.