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"I like the pool area at this hotel, it was unique. " More

By a verified traveler on Sat 18 May 2019

Hotel Description

4.5-star luxury hotel near Chelsea Market

City center stay

A stay at this Midtown hotel places you steps from Chelsea Market and within a 5-minute walk of The High Line Park. Union Square Park and Times Square are also within 2 miles (3 km).

Luxury amenities

A nightclub and a 24-hour fitness center are featured at this smoke-free hotel. Traveling on business? Take advantage of the express check-out and WiFi in public areas. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and laundry facilities.

WiFi, LED TVs

In addition to LED TVs with cable channels, the 314 guestrooms offer WiFi and minibars. Other amenities include free newspapers, free local calls, and in-room massages.

Room, 1 King Bed (Bronze)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Gold)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Platinum )

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed (Bronze)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Silver)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Pool View (Platinum)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Dream Downtown ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Dream Downtown

Everyone (6)
5 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by Lauren

Dear Anonymous, I am so glad that you had a great experience at Dream Downtown! We appreciate your feedback and look forward to welcoming you back!

5 out of 5
I like the pool area at this hotel, it was unique.

Posted by on May 18, 2019

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Comment from Hotel Management

May 19, 2019 by Lauren

Dear Anonymous, I am so thrilled to hear that you had a great stay at Dream Downtown! We look forward to welcoming you back in the future!

5 out of 5

Posted by on Feb 18, 2019

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Comment from Hotel Management

Apr 4, 2019 by Lauren

Dear Anonymous, I am so glad that you had a great experience at Dream Downtown! We appreciate your feedback and we look forward to welcoming you back soon!

4 out of 5
Nice hotel in the city, within walking distance to many things to do

Posted by on Jan 16, 2019

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1 out of 5

Awful hotel.

Worse hotel it was dirty and there is a club in the hotel and big party seen on rooftop. The pool was closed several days for a private event. Not s place for teenagers.

Posted by on Jul 29, 2018

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Comment from Hotel Management

Jul 30, 2018 by Mallory

Dear Traveler, Please allow me to apologize for the inconveniences that you experienced during your stay with us. It seems as though you there are some parts of the hotel you're not as keen on. I do understand that certain areas and features of our hotel are a required taste. We are forever changing to better suit our guest's needs, thank you so much for your feedback! We are committed to providing our guests with a restful night sleep, as well as a wonderful stay/vacation. I do hope you give us another chance with some of your preferences listed so we can make your stay a seamless and restful one! Warmest Regards, Mallory & The Dream Team

3 out of 5
Expensive for what it is. Fancy for fancy sake. Light controls are confusing and wasteful energy.

Posted by on Apr 21, 2018

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Comment from Hotel Management

Apr 28, 2018 by Mallory

Dear Sue, Firstly Thank you for taking the time out of your day to write an honest review of your stay with us at Dream Downtown! Please allow me to apologize for the inconveniences that you experienced during your stay with us. It seems as though you do like parts of our hotel and there are some parts you're not as keen on. I do understand that certain areas and features of our hotel are a required taste. We are forever changing to better suit our guest's needs, thank you so much for your feedback! I do hope you give us another chance with some of your preferences listed so we can make your stay a seamless and restful one! Warmest Regards, Mallory & The Dream Team

Renovations + Closures

This property is closed from October 18 2020 to November 30 2020 (dates subject to change).

The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

As a guest of Dream Downtown, you'll find a nightclub, a 24-hour fitness center, and a rooftop terrace. Public spaces have WiFi for a fee. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury Dream Downtown. This 4.5-star New York hotel is smoke free.

  • 314 guestrooms or units
  • 12 levels
  • 2 buildings
  • Built in 2011
  • Nightclub
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (17.9 km / 11.1 mi)
  • Train station: New York 14th St. Station (1.2 km / 0.8 mi)
  • Metro station: 14 St. Station (8th Av.) (0.3 km / 0.2 mi)

Room Amenities

Dream Downtown offers 314 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • LED television
  • Cable channels
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

The Dream Beach & Pool is limited to adults over 21 years old after midnight daily. Access to the PH-D rooftop lounge varies depending on time.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 99 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (September - December): USD 20.00 per accommodation, per night

The resort fee includes:

  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Downtown Dream
  • Dream Downtown
  • Dream Downtown Hotel
  • Dream Downtown Hotel New York
  • Dream Downtown New York
  • Dream Downtown Hotel New York City
  • Dream Downtown Hotel
  • Dream Downtown New York
  • Dream Downtown Hotel New York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.