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Dream Downtown, by Hyatt

4.5 star property
4.5-star luxury hotel near Chelsea Market

Choose dates to view prices

Photo gallery for Dream Downtown, by Hyatt

King Guest House | Minibar, in-room safe, desk, laptop workspace
Creator video - submitted by Виктор's Travel Shop
Suite, 3 Bedrooms, Terrace (South Tower) | Living area | Smart TV
Nightclub
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet friendly

Explore the area

View in a map
355 W 16th St, New York, NY, 10011
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, The High Line Park
    ‪3 min walk‬
  • Place, Hudson River Park
    ‪5 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

8.6 out of 10
Excellent
(4 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

8.4 out of 10
Very good
(15 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Silver)

7.4 out of 10
Good
(3 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

7.6 out of 10
Good
(21 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

7.0 out of 10
Good
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Platinum)

Suite (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

8.8 out of 10
Excellent
(6 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

8.6 out of 10
Excellent
(4 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

7.8 out of 10
Good
(20 reviews)
  • 213 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Pool Access (Platinum)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Guest House

King Guest House | Minibar, in-room safe, desk, laptop workspace

King Guest House

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Terrace (South Tower)

Suite, 3 Bedrooms, Terrace (South Tower) | Minibar, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms, Terrace (South Tower)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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View from property

NEW YORKER BY LOTTE HOTELS

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 6,140 reviews
$130 nightly
The price is $153
Jan 4 - Jan 5, 2026
Total with taxes and fees
NEW YORKER BY LOTTE HOTELS

About the neighborhood

New York

City center stay.A stay at this Manhattan hotel places you steps from Chelsea Market and within a 5-minute walk of The High Line Park. Union Square Park and Empire State Building are also within 2 miles (3 km).

What's nearby

  • Chelsea Market - 2 min walk - 0.1 miles
  • The High Line Park - 3 min walk - 0.2 miles
  • Hudson River Park - 5 min walk - 0.3 miles
  • Whitney Museum of American Art - 6 min walk - 0.4 miles
  • Chelsea Piers - 6 min walk - 0.4 miles

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Panorama Cafe - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪TAO Downtown Restaurant - ‬1 min walk
  • ‪Amy's Bread - ‬2 min walk
  • ‪Philippe Chow - ‬2 min walk

About this property

Dream Downtown, by Hyatt

4.5-star luxury hotel near Chelsea Market
Dream Downtown, by Hyatt offers its guests a seasonal outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A nightclub, a rooftop terrace, and multilingual staff are also featured at the luxury Dream Downtown, by Hyatt. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 314 guestrooms or units
  • 12 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2011
  • Nightclub
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Dream Downtown, by Hyatt offers 314 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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The Standard High Line
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,878 reviews
$272 nightly
The price is $316
Jan 4 - Jan 5, 2026
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 100 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 99 per accommodation, per stay
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 100 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

The pool is located in a private club operated by a third-party. Guests have access to the pool from 8:30-10:30 AM and 6-8 PM. From 11 AM-6 PM, the pool is available only to adults aged 21 and older and requires wristbands (surcharge) to access.

We should mention

  • The seasonal pool will open May 19 and close September 13.
  • Pool access available from 8:30 AM to 10:30 AM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

How close is Dream Downtown, by Hyatt to the airport?

Dream Downtown, by Hyatt is 10.2 mi (30-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Dream Downtown, by Hyatt?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Dream Downtown, by Hyatt on Jan 4, 2026 start from $134.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dream Downtown, by Hyatt have an airport shuttle?

Airport shuttle services are not available at Dream Downtown, by Hyatt.

How close is Dream Downtown, by Hyatt to the beach?

This hotel is 16.2 mi (47-min drive) from Coney Island Beach.

Does Dream Downtown, by Hyatt offer free breakfast?

Dream Downtown, by Hyatt does not offer free breakfast.

Is there a casino at Dream Downtown, by Hyatt?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Dream Downtown, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Dream Downtown, by Hyatt?

Free parking is not available at this hotel. Self parking is available for USD 100 per night.

Does Dream Downtown, by Hyatt have a pool?

Dream Downtown, by Hyatt features a seasonal outdoor pool. Guests can enjoy pool access from 8:30 AM to 10:30 AM.The pool is closed seasonally each year from September 12 to May 30.

Does Dream Downtown, by Hyatt have a restaurant?

Yes, there is a restaurant on site.

Does Dream Downtown, by Hyatt have a spa?

There are no spa services available at this hotel.

How close is Dream Downtown, by Hyatt to downtown New York?

Dream Downtown, by Hyatt is 2 mi away from New York.

Reviews

Dream Downtown, by Hyatt Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 789 out of 1600 reviews
Rating 8 - Good. 296 out of 1600 reviews
Rating 6 - Okay. 221 out of 1600 reviews
Rating 4 - Poor. 148 out of 1600 reviews
Rating 2 - Terrible. 146 out of 1600 reviews

Reviews

10/10 Excellent

JASON, MONTCLAIR

Stayed 3 nights in Nov 2025

10/10 Excellent

Anand, East Northport

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff!!!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to many shops and some great restaurants. Beautifully designed rooms , super comfortable beds and clean.
Stayed 3 nights in Sep 2025

2/10 Terrible

Vanesa

Stayed 3 nights in Sep 2025

10/10 Excellent

Verica

Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Caitlyn

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check in process was a nightmare. Room was not ready at 3pm. Desk staff was saying that there was still people in room due to late check out. How is that allowed or our problem. Offered no remedy just stand and feel stressed. After 15 mins or so they suddenly had a room. But check in closer to 4. A lot if stress for no good reason. We had travelled all night and needed to get to our room on time. Unacceptable.
Stayed 3 nights in Aug 2025

4/10 Poor

Genia

Stayed 4 nights in Aug 2025

2/10 Terrible

Brandy

I never even checked into this hotel because I had booked it and booked specifically a pool view room with access to the pool only to find out that there was a private pool party that was ticketed to the public and there wasn’t even tickets left for hotel guests so I canceled my reservation and the hotel did not honor me canceling the reservation and I had to go through Expedia to get my money back
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the amazing Chelsea market and one street away from subway if that’s your thing .
Stayed 3 nights in Aug 2025

10/10 Excellent

Frances, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 4 nights in Aug 2025

6/10 Okay

Genia

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Slow and incompetent

Terrible incompetent service. They don’t answer the phone. Ever. Then they act like they never heard the phone for the last 15 min. They are either dumb or lazy. Either way, no good. Slow as ever. They act so clueless. It’s weird.
Stayed 5 nights in Aug 2025

6/10 Okay

Samantha

Traveled with group
Liked: Room comfort
Disliked: Property conditions & facilities

Not awful, but I probably wouldn’t stay again

The front desk staff were very nice when we checked in! I was mostly excited about the pool, but the poolside staff were not as nice, it seemed like they were annoyed everytime we asked for something. You have to pay to enter the pool area for most of the day, and when it was free entry all the chairs had used towels on them so there was nowhere to sit. The pool is small too. The hotel had very nice aesthetics, which was great for picture taking! But the hotel room itself was meh, instead of light switches there were buttons which only worked about half the time. Also the walls were so thin! The bathroom door also had a big hole in it instead of a handle or lock, which was awkward since I was sharing the room with my friends. There was a TV in the room, it was pretty small though. No fridge or microwave or coffee maker.
Stayed 1 night in Aug 2025

6/10 Okay

Jim

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Wish the pool had been open !
Stayed 1 night in May 2025

4/10 Poor

Curtis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The club really ruins this hotel. If you value your sleep, don’t stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Liset

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Erica

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Would not stay again

There was a strong odor in room. The comfort was average. Location was good. The pool felt like a club scene- really loud with a DJ. The light system mechanism was really strange and confusing. sounds weird but Turning on and off the lights was truly an annoying process. Maybe best for single travelers looking to party. For the price it was not what we were looking for and would not recommend.
Stayed 4 nights in Aug 2025

8/10 Good

Kleiva

Traveled with group
Liked: Staff & service, property conditions & facilities
It was nice for a short stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Aug 2025

10/10 Excellent

Elisa

Stayed 2 nights in Aug 2025