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Dream Downtown, by Hyatt

4.5 star property
4.5-star luxury hotel near Chelsea Market

Choose dates to view prices

Photo gallery for Dream Downtown, by Hyatt

Nightclub
Creator video
Seasonal outdoor pool
Room, 1 King Bed, Balcony (Bronze) | Terrace/patio
Minibar, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet friendly

Explore the area

View in a map
355 W 16th St, New York, NY, 10011
  • Place, The High Line Park
    ‪3 min walk‬
  • Place, Empire State Building
    ‪4 min drive‬
  • Place, Times Square
    ‪4 min drive‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed (Platinum)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

8.6 out of 10
Excellent
(4 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

8.4 out of 10
Very good
(14 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Silver)

7.4 out of 10
Good
(3 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

7.6 out of 10
Good
(20 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

7.0 out of 10
Good
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Platinum)

Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

9.2 out of 10
Wonderful
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

8.6 out of 10
Excellent
(4 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

7.8 out of 10
Good
(18 reviews)
  • 213 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool Access (Platinum)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Pool Access (Platinum)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

King Guest House

  • Sleeps 3
  • 1 King Bed

Suite, 3 Bedrooms, Terrace (South Tower)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

New York

City center stay.A stay at this Manhattan hotel places you steps from Chelsea Market and within a 5-minute walk of The High Line Park. Union Square Park and Empire State Building are also within 2 miles (3 km).

What's nearby

  • Chelsea Market - 2 min walk - 0.1 miles
  • The High Line Park - 3 min walk - 0.2 miles
  • Madison Square Garden - 17 min walk - 1.0 mile
  • Empire State Building - 4 min drive - 1.4 miles
  • Times Square - 4 min drive - 1.6 miles

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪TAO Downtown Restaurant - ‬1 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪Panorama Cafe - ‬2 min walk
  • ‪Amy's Bread - ‬2 min walk
  • ‪Philippe Chow - ‬2 min walk

About this property

Dream Downtown, by Hyatt

4.5-star luxury hotel near Chelsea Market
Dream Downtown, by Hyatt offers its guests a seasonal outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A nightclub, a rooftop terrace, and multilingual staff are also featured at the luxury Dream Downtown, by Hyatt. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 314 guestrooms or units
  • 12 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2011
  • Nightclub
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Dream Downtown, by Hyatt offers 314 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 100 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 99 per accommodation, per stay
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 100 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

The pool is located in a private club operated by a third-party. Guests have access to the pool from 8:30-10:30 AM and 6-8 PM. From 11 AM-6 PM, the pool is available only to adults aged 21 and older and requires wristbands (surcharge) to access.

We should mention

  • The seasonal pool will open May 19 and close September 13.
  • Pool access available from 8:30 AM to 10:30 AM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

How close is Dream Downtown, by Hyatt to the airport?

Dream Downtown, by Hyatt is 10.2 mi (30-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Dream Downtown, by Hyatt?

As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at Dream Downtown, by Hyatt on Oct 2, 2025 start from $300.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dream Downtown, by Hyatt have an airport shuttle?

Airport shuttle services are not available at Dream Downtown, by Hyatt.

How close is Dream Downtown, by Hyatt to the beach?

This hotel is 16.2 mi (47-min drive) from Coney Island Beach.

Does Dream Downtown, by Hyatt offer free breakfast?

Dream Downtown, by Hyatt does not offer free breakfast.

Is there a casino at Dream Downtown, by Hyatt?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Dream Downtown, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Dream Downtown, by Hyatt?

Free parking is not available at this hotel. Self parking is available for USD 100 per night.

Does Dream Downtown, by Hyatt have a pool?

Dream Downtown, by Hyatt features a seasonal outdoor pool. Guests can enjoy pool access from 8:30 AM to 10:30 AM.The pool is closed seasonally each year from September 12 to May 30.

Does Dream Downtown, by Hyatt have a restaurant?

Yes, there is a restaurant on site.

Does Dream Downtown, by Hyatt have a spa?

There are no spa services available at this hotel.

How close is Dream Downtown, by Hyatt to downtown New York?

Dream Downtown, by Hyatt is 2 mi away from New York.

Dream Downtown, by Hyatt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 782 out of 1598 reviews
Rating 8 - Good. 300 out of 1598 reviews
Rating 6 - Okay. 223 out of 1598 reviews
Rating 4 - Poor. 152 out of 1598 reviews
Rating 2 - Terrible. 141 out of 1598 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Disliked: Cleanliness
Hotel was worn
Stayed 1 night in Jul 2025

8/10 Good

MATTHEW

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to 14th and 8th Ave NYC subway station great room and view staff good. check-in 20 minutes late but we were able to store our bags safely for several hours prior to check-in
Stayed 1 night in Jul 2025

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lots of potential, awful staff

Beautiful hotel, great amenities but no communication at all between staff members. Pool was closed for a private event when we got there, staff is rude and plays stupid with you when you look for compensation to make up for the only reason to book this hotel over other hotels.
Stayed 1 night in Jun 2025

8/10 Good

Shean

Stayed 1 night in Jun 2025

6/10 Okay

Amanda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed here during Pride weekend with my girlfriend, beautiful room! We chose the king w/ the balcony which was small but worth it!! The only HUGE problem I had was it took 3 hours, YES 3 hours, for our room to be ready. I thought the other review about how long they had to wait was an over exaggeration until it happened to us. We tried to check in from 1:55pm, which we knew probably wasn’t going to get us anywhere, no room but that’s fine! UNTIL we started going back @ 3pm and they kept telling us we were in a “queue” and they would call us once the room is ready, they never did btw. Don’t get your bags back until the room keys are in your hand, we had to give them our bags twice since they told us “10 minutes” which turned into 2 hours. My partner and I walked around for another 3 hours. 3pm-6pm before going back since there was no call. Our room was ready at 6:30. They said they were backed up on housekeeping and their linen truck was delayed. Check out was extremely smooth, however to check in everyone we had to wait over 20 minutes no matter what time we went up. Would I stay here again, not sure! Definitely NOT during any events. Also the pool design is cool, just not cool when you’re in the lobby looking up.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Donna

Traveled with group
Liked: Property conditions & facilities, room comfort
Such a confusing hotel. The staff at check in didn’t explain anything. Didn’t understand the pool and were only able to look at the pool. The tower we were put in had a very late night club 4 floors above us. Loud until 4 in the morning. Needs a concierge
Stayed 2 nights in Jun 2025

2/10 Terrible

Michelle, Boston

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jasen

Stayed 2 nights in May 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great and very clean. Great environment, fun roof top bar.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

teddy

Here goes. The pool goes private to subcontractor which makes it hard to use the amenity and the extra costs are high $150 for a lounge chair, if you can get it. My room AC didn't work, needed to change at midnight. The engineer had to change the AC to go lower as a VIP Status, which was bizarre. Hotel had impact from the nightclub which left the cleanliness the next morning, only OK. Upper floor rooms can hear the nightclub, they leave earplugs. Rooms are great. Location great, They just need to disclose some things in advance, or I needed to pay more attention,
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the Dream Downtown. Whatever was not perfect (like our room wasn’t ready even if we were there 1h30 after check in time), the staff made up for it with efficiency, kindness and professionalism. The housekeeping staff was quick and efficient and the overall service was impeccable. Will definitely come back to Dream Downtown. Also, the location is perfect!
Stayed 2 nights in Jun 2025

4/10 Poor

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
This was a convenient location for an event at the city winery. However it was an extremely noisy location, with several clubs on the block. The street noise kept us up all night.
Stayed 1 night in Jun 2025

10/10 Excellent

Anurag, Warren

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
It's a cool hip place.
Stayed 2 nights in Jun 2025

8/10 Good

Sean, Flitwick

Stayed 3 nights in Jun 2025

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited towels - had to ask for more Full ironing board would be nice No breakfast room service
Stayed 1 night in Jun 2025

2/10 Terrible

Alexander

Did not feel like a high quality experience, which I expected being an upscale resort.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome! Everything was clean. My only complaint was that the rooms were super small and not a lot of privacy between bathroom and bedroom, but not a deal breaker. I would stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jun 2025