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The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center

4-star property
11 West 51st Street, New York, NY 1-855-201-7819
4.7 out of 5
Exceptional!
See all 22 travelocity Reviews

"This was a wonderful choice! Close to everything! Staff were super nice and we really enjoyed the free delicious coffee and bottled water. " More

By a verified traveler on Thu 21 Apr 2022

Points Of Interest

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Hotel Description

4-star hotel near 5th Avenue

City center retreat

At this Manhattan hotel, you'll be well placed to visit Rockefeller Center and St. Patrick's Cathedral, both steps away. 5th Avenue and Radio City Music Hall are also within half a mile (1 km).

Business services

A 24-hour gym is featured at this hotel, along with free WiFi in public areas and express check-in. Business travelers can take advantage of the 24-hour business center. Express check-out, a computer station, and dry cleaning are also on offer.

Free WiFi, Smart TVs

The 135 guestrooms have Smart TVs with cable channels and offer free WiFi and premium bedding. Coffee/tea makers, free bottled water, and hair dryers are also available. Housekeeping is available on request.

Premier Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$199* Per night/room May 30 - May 31

Deluxe Suite, 1 Queen Bed, Kitchenette (2 Room)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premier Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, Accessible (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center ratings based on 22 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center

Everyone (9) Couples (6) Family (7)
5 out of 5
This was a wonderful choice! Close to everything! Staff were super nice and we really enjoyed the free delicious coffee and bottled water.

Posted by , from WENDELL on Apr 21, 2022

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Comment from Hotel Management

Apr 29, 2022 by Elizabeth

Dear Beth, Thank you for your visit to the Jewel Hotel and for taking the time to share your most detailed and wonderful feedback. We are delighted that you enjoyed your stay and thank you for your generous compliments about the property, the staff, the service, the amenities... we are happy indeed that you were able to enjoy all the creature comforts our hotel has to offer. Again, thank you for your feedback and we look forward to welcoming you back to New York in the not-so-distant future.

5 out of 5
I’d like to stay another night

Posted by on Feb 21, 2022

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Comment from Hotel Management

Feb 22, 2022 by Elizabeth

Dear Richard, There is nothing we appreciated more than when a guest enjoyed their stay to the max, and like to stay even longer. you have made our day with that comment and we look forward to host you once again.

5 out of 5
staff is friendly, easy to walk to shopping.

Posted by , from AMBLER on Dec 27, 2021

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Comment from Hotel Management

Dec 27, 2021 by Elizabeth

Dear Zheng. Than you for sharing your experience specially in about staff. they do try their best to make feel like home and that is something they enjoy. We are looking forward to welcoming you again Happy holidays. .

4 out of 5
We've stayed here before, about 15 years ago. We like the location.

Posted by on Oct 30, 2021

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Comment from Hotel Management

Nov 2, 2021 by Elizabeth

Dear Cortney. We are extremely happy you enjoy everything our location had to offer. we certainly look forward to host you again. Thank you for the feedback we appreciated your time.

4 out of 5

Posted by on Aug 7, 2021

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5 out of 5

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 27, 2021 by Rene

Thank you for staying with us.

5 out of 5
Nice clean hotel with friendly staff.

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 6, 2021 by Rene

We're glad to know the Jewel Hotel met your expectations.

5 out of 5
We like the property it was close to Subway in Time Square .

Posted by on Mar 9, 2020

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5 out of 5
The staff was very friendly, professional and accommodating. They went out of their way to ensure my comfort. I received a lovely birthday card and box of candy from the staff. It was very touching. All the walking on my trip had me exhausted and I had a late flight home. My ride was four hours away. After I got a bite to eat, the staff allowed me to relax in the lounge until my transport arrived. I am grateful and more than impressed with The Jewel and will suggest it to family and friends. TY

Posted by on Feb 10, 2020

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Comment from Hotel Management

Feb 10, 2020 by Rene

Thank you for choosing us. We are glad you had a good stay.

5 out of 5
Within walking distance of the Rocker feller building and Music City Hall

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 9, 2020 by Rene

Thank you for staying with us.

About the The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center

Location 11 West 51st Street, New York, NY 10017

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center also features a 24-hour fitness center, coffee/tea in a common area, and concierge services. This 4-star New York hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 14 levels
  • Built in 2010
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Penn Station (2.4 km / 1.5 mi)
  • Metro station: 47 - 50 Sts - Rockefeller Center Station (0.4 km / 0.3 mi)

Room Amenities

The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center offers 135 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

  • HD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 40 per day (0.2 mi away; open 24 hours)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jewel facing
  • Jewel facing Rockefeller
  • Jewel facing Rockefeller Center
  • Jewel facing Rockefeller Center Hotel
  • Jewel facing Rockefeller Center Hotel New York
  • Jewel facing Rockefeller Center New York
  • Jewel Rockefeller
  • Jewel Rockefeller Center
  • The Jewel Facing Rockefeller Hotel New York City
  • Jewel facing Rockefeller Cent
  • The Jewel facing Rockefeller Center
  • The Jewel a Club quarters Hotel Facing Rockefeller Center

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.