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Element New York Times Square West

3.0 star property
3-star hotel near Times Square, connected to the convention center

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Photo gallery for Element New York Times Square West

Rooftop terrace
Interior
32-inch LCD TV with cable channels, TV
Traditional Room, 1 King Bed, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, desk
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry
  • Kitchen
  • 24/7 front desk

Explore the area

View in a map
311 West 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(236 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(75 reviews)
  • 305 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(127 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, Non Smoking

7.6 out of 10
Good
(26 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, Non Smoking, City View

7.8 out of 10
Good
(17 reviews)
  • 385 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | Lobby

Suite, 1 Bedroom, Non Smoking, City View

  • 522 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

7.8 out of 10
Good
(6 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

City center stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Madison Square Garden and Bryant Park are also within half a mile (1 km).

What's nearby

  • Times Square - 5 min walk - 0.3 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles
  • Empire State Building - 14 min walk - 0.8 miles
  • Rockefeller Center - 14 min walk - 0.8 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Beer Authority - ‬2 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Upside Pizza - ‬1 min walk
  • ‪Dear Irving on Hudson Rooftop Bar - ‬2 min walk

About this property

Element New York Times Square West

3-star hotel near Times Square, connected to the convention center
Element New York Times Square West offers its guests a 24-hour fitness center and complimentary bicycles. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is served daily. The business-friendly Element New York Times Square West also features a rooftop terrace, coffee/tea in a common area, and laundry facilities.

This 3-star New York hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 40 levels
  • Meeting rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Element New York Times Square West offers 411 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

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Hyatt Place New York City/Times Square
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  • Pet friendly
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Nov 16 - Nov 17
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

How close is Element New York Times Square West to the airport?

Element New York Times Square West is 9.5 mi (40-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Element New York Times Square West?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Element New York Times Square West on Nov 23, 2025 start from $151.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Element New York Times Square West have an airport shuttle?

Airport shuttle services are not available at Element New York Times Square West.

Does Element New York Times Square West offer free breakfast?

Element New York Times Square West offers free buffet breakfast on weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Element New York Times Square West?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Element New York Times Square West?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Element New York Times Square West?

Free parking is not available at this hotel.

Does Element New York Times Square West have a pool?

Element New York Times Square West does not have a pool.

Does Element New York Times Square West have a spa?

There are no spa services available at this hotel.

How close is Element New York Times Square West to downtown New York?

Element New York Times Square West is 3.1 mi away from New York.

Reviews

Element New York Times Square West Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 1296 out of 2879 reviews
Rating 8 - Good. 913 out of 2879 reviews
Rating 6 - Okay. 374 out of 2879 reviews
Rating 4 - Poor. 151 out of 2879 reviews
Rating 2 - Terrible. 145 out of 2879 reviews

Reviews

2/10 Terrible

PATRICIA, ALEXANDRIA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn’t ready at nearly 6pm. Had to wait 20 minutes for “the room to be ready”. Elevators were broken for 2 days and we were on the 22nd floor. One elevator working took 15-35 minutes and there was practically a riot in the lobby.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Stayed 6 nights in Sep 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
Very good breakfast. Great location. Full kitchenette compared to other closet size rooms in other Yotels :-) in area was nice. The fridge freezer which allowed us to keep ice and drinks was definitely a plus. Staff were friendly, but didn't clean our room on day 2 of 3 so we had to request clean towels. No ice machines, but was told to ask the kitchen for ice,and it was provided to us, and lasted our entire stay in the rooms freezer. Wife slept well, but as a light sleeper, I typically run hotel A/C fan to provide ambient noise to aid me in sleeping. Unfortunately, the odd noises randomly emulating form the A/C unit which is right by the bed kept me awake every night which was a problem. Summer... so turning it off was not an option. The shower was clean and the water flow was ample, but shower floor sloped away from the drain causing used shower water to pool. This was gross on day two when I had to step into the previous days shower water, but not on day 3 after they cleaned and drained it out, so would not had been an issue if the had only cleaned on day 2. Only 2 of 3 elevators worked. They are fast, but small. Catching one with room for you party/bags was most always time consuming and inconvenient. The lobby had no elevator queues and thus it was a was a free for all. Often inconsiderate persons cut in front those patiently waiting and took their spots or failed to squeeze in to make room. I would not use again or recommend to others until this is resolved.
Stayed 3 nights in Jul 2025

8/10 Good

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Good property with all amenities near-by.
Stayed 1 night in Jul 2025

4/10 Poor

kevin

Traveled with family
Disliked: Property conditions & facilities, room comfort

Would not choose this place again.

Family trip to NYC. Breakfast not great. Elevators were not fully functioning, later found out from a staff member that had been there for the last year it has been that way the entire time he worked there. Water in room was scorching hot with no cold water. After multiple requests, someone finally came and told us to turn on all the faucets and shower to get a lukewarm temp.
Stayed 3 nights in Jul 2025

4/10 Poor

Sadaf

Disliked: Staff & service, property conditions & facilities
Terrible, shower door was not closing so when you shower it make whole bathroom wet. They charge $100 for one wine glass which my husband accidentally broke, this is ridiculous, I know that glass doesn’t worth $100.
Stayed 3 nights in Jul 2025

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed good service
Stayed 2 nights in Jul 2025

6/10 Okay

YONGMEI

Liked: Room comfort

Great location, great breakfast, bad room services

We checked in about 4pm, when we got in the room, the room is not cleaned. So we had to stage our lugges downstairs, and wait. Once we get back, the bed were made, but with the prior guests bedsheet. The toilet was not cleaned, the mark still there. We had to walk down a few times for this issues. Other than that, it’s all good. We stayed in 4th floor, so no biggies to use stairs. The breakfasts were really good. Great location.
Stayed 3 nights in Jul 2025

8/10 Good

Abegail Riguerra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to almost everything. Breakfast options is a big plus together with the friendly staff.
Stayed 2 nights in Jul 2025

8/10 Good

Pat

Stayed 7 nights in Jul 2025

6/10 Okay

Scott

Stayed 1 night in Jul 2025

10/10 Excellent

Vicente

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. It was very clean and staff was very friendly. They have the option to hold your luggage even afyer you check out. The best for me was the view and the king size bed. It was so COMFY!
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Camelia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the overall of the room and service, just two things that bothered us is there was a bigger insect one inch long flying around in the washroom, i even took video of it. And a fly inside our bedroom. Also glass wall of the shower room need to be shielded under neat coz every time we took shower, water spreading to the next room where the toilet and vanity are (we had to stuffed it with towels)
Stayed 2 nights in Jul 2025

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Xiara Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Benjamin

Stayed 4 nights in Jul 2025

8/10 Good

Brent

Traveled with family
Liked: Staff & service, room comfort

Great location and breakfast.

The hotel is ideally located in Manhattan, close walking distance to Times Square, Fifth Avenue, with a great selection of restaurants and shopping. The hotel was refurbishing an elevator, which though understandable, created very long lines and waits at peak times and was certainly inconvenient. The wi-fi did not work well for the majority of the stay. The room was a little tight and lacked a lot of electrical outlets. The bathroom taps were leaking around the handles. Overall it was a nice hotel with an excellent breakfast included.
Stayed 3 nights in Jul 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Clean but tiny

Rooms were small and no place to put away your stuff.
Stayed 3 nights in Jul 2025

8/10 Good

Constance

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed twice this year once in March and in June . I would stay again the breakfast buffet is amazing. I would only ask when is the elevator going to get fixed?
Stayed 4 nights in Jun 2025

6/10 Okay

James

Stayed 4 nights in Jul 2025

8/10 Good

Drissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025