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Element New York Times Square West

3.0 star property
3-star hotel near Times Square, connected to the convention center

Choose dates to view prices

Photo gallery for Element New York Times Square West

Rooftop terrace
1 bedroom, pillowtop beds, in-room safe, desk
Exterior
Free daily buffet breakfast
Pet-friendly

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
311 West 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(249 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(80 reviews)
  • 305 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Full-size fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds

8.6 out of 10
Excellent
(141 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

7.6 out of 10
Good
(27 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, City View

7.6 out of 10
Good
(19 reviews)
  • 385 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, City View

  • 522 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

7.2 out of 10
Good
(7 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

City center stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Madison Square Garden and Bryant Park are also within half a mile (1 km).

What's nearby

  • New York Times Building - 2 min walk - 0.1 miles
  • Times Square - 5 min walk - 0.3 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles
  • Bryant Park - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Beer Authority - ‬2 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Upside Pizza - ‬1 min walk
  • ‪Dear Irving on Hudson Rooftop Bar - ‬2 min walk

About this property

Element New York Times Square West

3-star hotel near Times Square, connected to the convention center
Element New York Times Square West offers its guests a 24-hour fitness center and complimentary bicycles. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is served daily. The business-friendly Element New York Times Square West also features a rooftop terrace, coffee/tea in a common area, and laundry facilities.

This 3-star New York hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 40 levels
  • Meeting rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Element New York Times Square West offers 411 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

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Four Points by Sheraton Midtown-Times Square
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
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Jan 19 - Jan 20
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

How close is Element New York Times Square West to the airport?

Element New York Times Square West is 9.5 mi (40-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Element New York Times Square West?

As of Jan 9, 2026, prices found for a 1-night stay for 2 adults at Element New York Times Square West on Jan 19, 2026 start from $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Element New York Times Square West have an airport shuttle?

Airport shuttle services are not available at Element New York Times Square West.

Does Element New York Times Square West offer free breakfast?

Element New York Times Square West offers free buffet breakfast on weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Element New York Times Square West?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Element New York Times Square West?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Element New York Times Square West?

Free parking is not available at this hotel.

Does Element New York Times Square West have a pool?

Element New York Times Square West does not have a pool.

Does Element New York Times Square West have a spa?

There are no spa services available at this hotel.

How close is Element New York Times Square West to downtown New York?

Element New York Times Square West is 3.1 mi away from New York.

Element New York Times Square West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1424 out of 3082 reviews
Rating 8 - Good. 959 out of 3082 reviews
Rating 6 - Okay. 391 out of 3082 reviews
Rating 4 - Poor. 156 out of 3082 reviews
Rating 2 - Terrible. 152 out of 3082 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Roxana

Traveled with family
Disliked: Cleanliness
One of the elevators was not working the entire weekend. The elevators that were working were super glitchy and would pass our floor despite having the light turned on. Very crowded with limited space for elevator use. The room was small and the beds were not made everyday
Stayed 3 nights in Oct 2025

2/10 Terrible

Arezou

Disliked: Cleanliness, staff & service, property conditions & facilities
Chaos filthy neighborhood
Stayed 3 nights in Sep 2025

10/10 Excellent

ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, nice staff, & location
Stayed 3 nights in Sep 2025

10/10 Excellent

LaQueta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and roomy for NYC hotel. The breakfast was good with a variety of options and Yessenia was very pleasant & helpful during our stay. I would have liked daily room cleaning as versus every other day.
Stayed 3 nights in Oct 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Tonya

Traveled with family
Rooms were clean; however, hallways were cluttered with carts for room cleaning. One elevator out of 2 did not work.
Stayed 1 night in Oct 2025

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator is so slow
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly kind, patient, and outgoing. I stayed there for 2 days and felt right at home.
Stayed 2 nights in Oct 2025

2/10 Terrible

Herbert

Traveled with partner
Liked: Cleanliness
Awful
Stayed 4 nights in Oct 2025

10/10 Excellent

RAMELY

Stayed 7 nights in Sep 2025

10/10 Excellent

LATA

Stayed 3 nights in Oct 2025

6/10 Okay

Devaraja

Traveled with group
Breakfast is routine stuff and very limited options. And rooms are not tidy. One of the lift is dysfunctional
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, but getting in and out via the elevators was problematic. It took us over 15 minutes to get an elevator - they kept passing our floor both on the way up and down - not stopping. Worst in the morning, but a problem at other points in the day as well. Otherwise, stay was ok.
Stayed 3 nights in Oct 2025

10/10 Excellent

Breandan

Stayed 2 nights in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Benoit

Liked: Cleanliness, room comfort
Room was clean. Only 2 elevators working for 40 floors. Breakfast was awful. Neess a good refresh. Right in the action though. 6/10
Stayed 3 nights in Oct 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service, amenities
Good breakfast variety. Elevators were extremely slow as one of the elevators was out of service. Wait time was long and inconvenient.
Stayed 3 nights in Oct 2025

6/10 Okay

Valeria

Liked: Staff & service, amenities
Staff were friendly. The hotel was close to everything, great location. Hotel rooms need some updating.
Stayed 1 night in Oct 2025

8/10 Good

Steffanie

Liked: Staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

2/10 Terrible

PATRICIA, ALEXANDRIA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn’t ready at nearly 6pm. Had to wait 20 minutes for “the room to be ready”. Elevators were broken for 2 days and we were on the 22nd floor. One elevator working took 15-35 minutes and there was practically a riot in the lobby.
Stayed 1 night in Oct 2025

2/10 Terrible

kylie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators not working, dirty. No service from staff no phone
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 2 nights in Sep 2025

8/10 Good

Trisha

Stayed 1 night in Oct 2025

6/10 Okay

Borja

Stayed 1 night in Sep 2025