Virgin Hotels New York City

5.0 star property
5-star luxury hotel near Empire State Building

Choose dates to view prices

Photo gallery for Virgin Hotels New York City

55-inch Smart TV with digital channels, TV, Netflix
Creator video - submitted by Виктор's Travel Shop
Minibar, in-room safe, desk, laptop workspace
55-inch Smart TV with digital channels, TV, Netflix
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1227 Broadway, New York, NY, 10001
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Chamber 2 Double Beds)

9.0 out of 10
Wonderful
(30 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Double Beds

Grand Suite, City View (Sky Grand Chamber Suite - City View)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 555 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

  • City view
  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed (Grand Chamber King Suite)

7.8 out of 10
Good
(6 reviews)
  • City view
  • 477 sq ft
  • Sleeps 2
  • 1 King Bed

Room, City View (Sky Chamber City View)

8.8 out of 10
Excellent
(45 reviews)
  • City view
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (Richard's Flat King Suite)

  • City view
  • 2799 sq ft
  • Sleeps 4
  • 2 King Beds

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

8.0 out of 10
Very good
(2 reviews)
  • 393 sq ft
  • Sleeps 4
  • 2 Double Beds

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 580 sq ft
  • Sleeps 2
  • 1 King Bed

Penthouse, Multiple Beds (Penthouse King Suite)

  • City view
  • 1678 sq ft
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Accessible (Chamber King ADA)

9.4 out of 10
Exceptional
(9 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Chamber King)

9.0 out of 10
Wonderful
(196 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Suite (Sky Grand Chamber Suite Empire Views)

  • City view
  • 630 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Sky Chamber King Empire View)

9.0 out of 10
Wonderful
(74 reviews)
  • City view
  • 283 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Sky Chamber 2 Double Beds w/ View)

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 335 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

8.0 out of 10
Very good
(1 review)
  • City view
  • 393 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

City center stay.Within a 10-minute walk of this Manhattan hotel, you'll find Empire State Building and Madison Square Garden. Times Square and Grand Central Terminal are also within 2 miles (3 km).

What's nearby

  • 5th Avenue - 3 min walk - 0.2 miles
  • Empire State Building - 5 min walk - 0.3 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles
  • Grand Central Terminal - 16 min walk - 0.9 miles

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪Nana’s Green Tea - ‬2 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk

About this property

Virgin Hotels New York City

5-star luxury hotel near Empire State Building
Virgin Hotels New York City offers its guests a full-service spa, a 24-hour fitness center, and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center, 8 meeting rooms, and coworking spaces. The luxury Virgin Hotels New York City also features concierge services, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This 5-star New York hotel is smoke free.

  • 463 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
Virgin Hotels New York City offers 463 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 to 125 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 109 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night
  • A damage deposit of USD 100 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

This property's listed general deposit for incidentals is refundable via credit card after check-out.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Covered valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

How close is Virgin Hotels New York City to the airport?

Virgin Hotels New York City is 10 mi (33-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Virgin Hotels New York City?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Virgin Hotels New York City on Mar 15, 2026 start from $302, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Virgin Hotels New York City have an airport shuttle?

Airport shuttle services are not available at Virgin Hotels New York City.

How close is Virgin Hotels New York City to the beach?

This hotel is 19.2 mi (50-min drive) from Coney Island Beach.

Does Virgin Hotels New York City offer free breakfast?

Free breakfast isn’t provided at Virgin Hotels New York City, but cooked-to-order breakfast is offered for a fee of between USD 40 and 125 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Virgin Hotels New York City?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Virgin Hotels New York City?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Virgin Hotels New York City?

Free parking is not available at this hotel. Valet parking is available for USD 75 per day.

Does Virgin Hotels New York City have a pool?

Virgin Hotels New York City features a seasonal outdoor pool.

Does Virgin Hotels New York City have a restaurant?

Virgin Hotels New York City is home to Everdene, which features American cuisine.

Does Virgin Hotels New York City have a spa?

This hotel has a spa, which features prenatal massages, facials, and body scrubs.

How close is Virgin Hotels New York City to downtown New York?

Virgin Hotels New York City is 2.5 mi away from New York.

Virgin Hotels New York City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2225 out of 3335 reviews
Rating 8 - Good. 530 out of 3335 reviews
Rating 6 - Okay. 284 out of 3335 reviews
Rating 4 - Poor. 159 out of 3335 reviews
Rating 2 - Terrible. 137 out of 3335 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

James

Stayed 5 nights in Jan 2026

10/10 Excellent

Mine

Stayed 1 night in Dec 2025

6/10 Okay

Marion, WEST LINN

Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Dec 2025

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 6 nights in Nov 2025

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic location, only 2 streets away from Penn station. Close to subway stations. Great amenities in room, great view. Very friendly staff at front desk. Would definitely stay again in the future. The only negative was the elevator system was unnecessarily complicated and because of this contributed to some long wait times to access an elevator
Stayed 5 nights in Dec 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service
Disliked: Amenities
Love this hotel. Clean rooms, modern, good price
Stayed 1 night in Dec 2025

2/10 Terrible

Jon

Stayed 2 nights in Dec 2025

10/10 Excellent

Judy

Stayed 4 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Dec 2025

10/10 Excellent

Titilayo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for everything
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Traveled with partner
Disliked: Amenities
At first we booked a room with an empire view but was very unsatisfied with the size of the room. We upgraded to a suite with a city view due to its availability and size. They were helpful in accommodating early check in although the suite we were initially given was very run down and dirty. There was no help with luggage, or luggage carts. The management was helpful in getting us a cleaner room on a different floor which was nice. Our stay was ok, no complimentary waters/breakfast/soap or pretty much anything at all. Additionally the fridge was more packed with booze than anything non-alcoholic. There is no microwave so say goodbye to any thoughts of leftovers from your nights out. The sheets are very scratchy but the bed was comfortable although it seemed like no matter how many clean sheets we got there was always other guests hair on them. I had no problems with the elevators like other guests had. The shower handle was broken and there was very little hand soap for the bathroom. The location of the hotel was great and seemed to be safe after dark as we didn't have any issues and the housekeepers did an amazing job everyday keeping our room clean! All in all, the staff was very nice, the views on the city side (not empire view) was decent, but the room and amenities was very sparce and I believe was a little overpriced for the amenities and condition. 3/5 stars.
Stayed 5 nights in Nov 2025

2/10 Terrible

aniisha

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
First of all the shower was not working properly it leaked water on the floor when the door was closed secondly I had an alarm in the room go off out of nowhere and kept going off until I called downstairs to let them know that the alarm went off scared me to death thirdly when I left the room it came back I noticed housekeeping half clean the room and yes I have proof of all of this fiscally management that lied instead of they offered me another room number six let's not talk about their staff who when I went down to get breakfast reminded me that I look tired hanging in a way like you Pacific person you look tired you need to go get yourself straight I have told management and I told them for what I paid it will certainly unequivocally not worth the 2,600 I paid and I couldn't even use the shower correctly no I get proper housekeeping it was my first time at a virgin hotel and it certainly will be my last I will never stay at this hotel or his brand again and what makes it so bad is management even acknowledge to the wrong that happened in that room so everybody was on the same page when I asked him to comp for this day that was not acceptable to them and they offered me a free night like I'm going to do that again if you're looking for a fake five star hotel was it traveling with a person with a disabilities and having to charge your scooter near wet water having to put towels down because the water was coming out of the shower give it a two star hotel has that
Stayed 4 nights in Nov 2025

4/10 Poor

Hadasa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
2 rooms for 4 nights, one of which a grand suite 1bdrm, for over a$1000 a night including fees. we stay in the city frequently and its our first time at Virgin. The room was very disappinting "luxury wise", living rom furniture very simple and well used, no carpet or plants, blinds not electric and 1 did not work well, bathroom mirror light which is a main light source was working on and off (mostly off) and thus the room was darker than should be. All in all look and level of the room is not a 5 star, more like a 3.5 star fixture. NOT worthy of the hefty price. We asked for the mirror to be fixed twice but to no avail. First night at midnight we discovered that we had only one robe (after the shower...) next day we asked for a 2nd one and received it. However in our 4th night, again, we opened the cabinet and there was only one. why? who knows. Coffee: was not stocked daily, and when stocked we only got 2 capsules. Not right for a 5 star obviously. last evening I asked and was brought a few more. We used 2 still waters and 2 sparking waters from the mini bar in the 1st day. WAS not stocked a gain and a loss of revenue for the hotel. One last thing--- arriving on Sunday at noon with 8 pieces. No one was available to help from the van I just carried all myself. Certainly fitting for a motel but not for a 5 star for this price. Front reception lady was very nice and receptive (a positive note). 2nd regular room was fine value wise.
Stayed 4 nights in Nov 2025

10/10 Excellent

Aled

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at Virgin Hotels New York! The rooms were really well situated with amazing views of mid town. The staff were really helpful and friendly and room service was on point every day. We highly recommend this hotel for short stays in New York!
Stayed 5 nights in Nov 2025

6/10 Okay

Tara

Traveled with group
Liked: Cleanliness, amenities
Like all nyc rooms it was small but bath area had a great layout. My issue was that there was no hotel lobby to hang and have a drink. There was a restaurant but that was sit down service. Room 1506 had a dramatic and awesome view of empire state bldg and chrysler tower
Stayed 5 nights in Nov 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient, room is very comfortable and friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Haoquan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Nov 2025

10/10 Excellent

Kwasi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff were very friendly and helpful. When we checked in they explained how to use the elevator and everything was smooth afterwards. Views from the room were magnificent. We can’t wait to stay here again next year.
Stayed 4 nights in Nov 2025

6/10 Okay

Enguun

Stayed 1 night in Nov 2025

10/10 Excellent

sharon

Liked: Cleanliness, amenities, property conditions & facilities
Always a GREAT experience with Virgin NYC! Jabari was exceptional!!! Knowledgeable, accommodating, timely and excellent customer service. He was the first welcoming face when I walked through the doors. Virgin you’ve done it again!!! See you soon!
Stayed 1 night in Nov 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff from the front desk to the housekeepers and engineers went out of their way to make our stay perfect.
Stayed 4 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Fresh, central, stunning views.
Stayed 6 nights in Nov 2025

10/10 Excellent

Lencia

Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Stayed 5 nights in Nov 2025