Virgin Hotels New York City

5.0 star property
5-star luxury hotel near Empire State Building

Choose dates to view prices

Photo gallery for Virgin Hotels New York City

Suite, Multiple Beds (Richard's Flat King Suite) | Minibar, in-room safe, desk, laptop workspace
Creator video
Penthouse, Multiple Beds (Penthouse King Suite) | Living area | 55-inch Smart TV with digital channels, TV, Netflix
Penthouse, Multiple Beds (Penthouse King Suite) | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
1227 Broadway, New York, NY, 10001
  • Empire State Building
    ‪5 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Grand Suite (Sky Grand Chamber Suite Empire Views)

  • 630 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Chamber King)

9.0 out of 10
Wonderful
(165 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Chamber King ADA)

9.0 out of 10
Wonderful
(6 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Penthouse, Multiple Beds (Penthouse King Suite)

  • 1678 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

  • 580 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

10.0 out of 10
Exceptional
(1 review)
  • 393 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds (Richard's Flat King Suite)

  • 2799 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Room, City View (Sky Chamber City View)

9.2 out of 10
Wonderful
(39 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View (Sky Chamber King Empire View)

9.2 out of 10
Wonderful
(56 reviews)
  • 283 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed (Grand Chamber King Suite)

7.8 out of 10
Good
(6 reviews)
  • 477 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

  • 480 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, City View (Sky Grand Chamber Suite - City View)

8.0 out of 10
Very good
(4 reviews)
  • 555 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

8.0 out of 10
Very good
(1 review)
  • 393 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Chamber 2 Double Beds)

8.8 out of 10
Excellent
(23 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

9.8 out of 10
Exceptional
(16 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

8.8 out of 10
Excellent
(22 reviews)
  • 335 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

City center stay.Within a 10-minute walk of this Manhattan hotel, you'll find Empire State Building and Madison Square Garden. Also, Broadway is within half a mile (1 km) and Times Square is within 2 miles (3 km).

What's nearby

  • Empire State Building - 5 min walk - 0.3 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles
  • Broadway - 14 min walk - 0.8 miles
  • Grand Central Terminal - 16 min walk - 0.9 miles

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪Lady M Cake Boutique - NYC - ‬2 min walk
  • ‪L'Amico - ‬2 min walk

About this property

Virgin Hotels New York City

5-star luxury hotel near Empire State Building
Virgin Hotels New York City offers its guests a full-service spa, a 24-hour fitness center, and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center, 8 meeting rooms, and coworking spaces. The luxury Virgin Hotels New York City also features concierge services, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This 5-star New York hotel is smoke free.

  • 463 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
Virgin Hotels New York City offers 463 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Afrikaans, Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Italian, Korean, Slovenian, Spanish

Similar properties

Property amenities

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 to 125 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 109 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Covered valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

How close is Virgin Hotels New York City to the airport?

Virgin Hotels New York City is 9.1 mi (31-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Virgin Hotels New York City?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Virgin Hotels New York City on Jul 6, 2025 start from $200.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Virgin Hotels New York City have an airport shuttle?

Airport shuttle services are not available at Virgin Hotels New York City.

How close is Virgin Hotels New York City to the beach?

This hotel is 19.1 mi (48-min drive) from Coney Island Beach.

Does Virgin Hotels New York City offer free breakfast?

Free breakfast isn’t provided at Virgin Hotels New York City, but cooked-to-order breakfast is offered for a fee of between USD 40 and 125 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Virgin Hotels New York City?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at Virgin Hotels New York City?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Virgin Hotels New York City?

Free parking is not available at this hotel. Valet parking is available for USD 75 per day.

Does Virgin Hotels New York City have a pool?

Virgin Hotels New York City features a seasonal outdoor pool.

Does Virgin Hotels New York City have a restaurant?

Yes, there are 2 restaurants on site.

Does Virgin Hotels New York City have a spa?

This hotel has a spa, which features aromatherapy, prenatal massages, and facials.

How close is Virgin Hotels New York City to downtown New York?

Virgin Hotels New York City is 2.5 mi away from New York.

Virgin Hotels New York City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1779 out of 2640 reviews
Rating 8 - Good. 432 out of 2640 reviews
Rating 6 - Okay. 208 out of 2640 reviews
Rating 4 - Poor. 122 out of 2640 reviews
Rating 2 - Terrible. 99 out of 2640 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mordechai

Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Donivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property… clean and up to date. Plenty of space in the room. Facilities and staff are remarkable.
Stayed 1 night in Mar 2025

10/10 Excellent

Sudell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay for our 27th anniversary. When we opened our room we were greeted with a bottle of champagne on Ice rose petals and a view of the Empire State building! Amazing time we are so glad we stayed with Virgin hotel!
Stayed 3 nights in Mar 2025

4/10 Poor

Olivia

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Centrally located with great staff, however the rooms were not up to par. We were greeted with a 180$ security deposit that takes 3-5 days to refund. We went up to our room which was very nice with a great view, however it was smaller than we anticipated and lacked several crucial amenities. There is a fridge, yes, but it is already stocked to the brim with overpriced beverages, so no space in it for self food storage. The security is a bit overboard and just getting up to your room and using the elevator can be a headache. No microwave in the room, so no reheating of food. Comfortable bed and a huge TV. This place is great if all you want is somewhere to lay your head after a long day of trekking New York, but it's a bit overpriced for that market. Upon checkout they said I owed 0$, but sent an invoice for 35$ for something called "amenity fees". We didn't touch any of the overpriced drinks or snacks. Overall, the stay was about a 2.5/5, there are better deals to be found elsewhere.
Stayed 1 night in Mar 2025

4/10 Poor

xiaoting

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel room is very clean and space is ok , but facility is poor … coffee machine and tv not working 3/5 days during stay period , I couldn’t get morning coffee in the room . Hotel staff seems careless about it .
Stayed 4 nights in Mar 2025

10/10 Excellent

Doris

Stayed 1 night in Mar 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the spa
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Nice hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Kelvin

Nice and quite great restaurant
Stayed 1 night in Mar 2025

6/10 Okay

Victoria

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Overlooked Room

The room has potential, but unfortunately I don’t think anyone had completely serviced my room for quite some time. There were mystery stains all over the couch that no one would be able to overlook. I’m young enough that I can usually figure out TVs/tech in general, but this one was straight up disconnected. I didn’t bother calling anyone and just watched TV on my laptop. Also, the time on the clocks were an hour off, indicating no one had changed them for daylights savings a few weeks ago. A small, but telling detail.
Stayed 1 night in Mar 2025

10/10 Excellent

Conor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & modern hotel in an excellent location
Stayed 4 nights in Mar 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in the city

Great stay at our regular NYC hotspot!
Stayed 3 nights in Mar 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

zachary

Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only positives

Hotel is clean, updated, modern and the staff was efficient. Perfect location on Broadway without being loud. We felt safe and comfortable our whole trip.
Stayed 4 nights in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were so numerous and great quality. The housekeeping staff was very helpful and kind. The technology utilized enhanced the stay instead of confusing and detracting like it sometimes does if not fully tested. (elevator systems for safety, running every need/request and information through the TV, and the lighting systems and use of all from the app) The bathroom layout was awesome and helpful and the view from the huge room windows was worth the price x10.
Stayed 4 nights in Mar 2025

10/10 Excellent

Hyekyung

Stayed 5 nights in Mar 2025

10/10 Excellent

Theodore D

Stayed 1 night in Mar 2025

8/10 Good

Lindsey

Stayed 5 nights in Mar 2025

10/10 Excellent

Oliver

Stayed 5 nights in Dec 2024

10/10 Excellent

rebecca

Stayed 4 nights in Feb 2025

10/10 Excellent

Aymee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Jan 2025

8/10 Good

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to wicked on Broadway, the hotel was a 7 min walk from the amtrack train, and a 20 min walk to the play. In the right location for a weekend trip
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, staff super nice and friendly and very close to Penn Station.
Stayed 1 night in Mar 2025