For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
With a stay at this Midtown hotel, you'll be within half a mile (1 km) of Grand Central Terminal and 2 miles (3 km) of Times Square. Empire State Building and Rockefeller Center are also within 2 miles (3 km).
Business services
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, business center, and valet parking. WiFi in public areas is free.
Free WiFi, LCD TVs
Boasting comforts like Egyptian cotton sheets and pillow menus, the 300 guestrooms also offer free WiFi and LCD TVs with cable channels. Room service, coffee/tea makers, and free local calls are also available.
Westgate New York Grand Central ratings based on 17 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Westgate New York Grand Central
Everyone (11)Couples (3)Family (3)
5 out of 5
Posted by a verified traveler on Oct 6, 2019
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5 out of 5
Posted by a verified traveler on Aug 29, 2019
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Comment from Hotel Management
Sep 10, 2019
by Westgate Customer Care
We are delighted that you had a great stay with us at the Westgate New York Grand Central. We look forward to seeing you again next time you travel into this area.
Kind Regards,
Jackie
5 out of 5
Great hotel for 3 reasons:the staff, the location, and the ROOM BALCONY. All the staff were super friendly and helpful. Couldn't ask for more. The location is great . Close proximity to everything. Lots of restaurants. Also it's right off the FDR at 2nd so it's easy to get in and out of the city from the location. But what me liked about it most was the private balcony. We had perfect weather so our doors were always open enjoying the sounds of the city. After walking all day it was perfect for hanging out and watching ships go by on the river, having a drink and enjoying the great city view. We loved it so much we stayed another night. On the negative this hotel is old and in need of a renovation, which many of the staff mentioned was just starting, and I did notice renderings on the lobby wall of what the new rooms would look like. The room and facilities were very clean, but again a bit dated. I would definitely recommend this place to a friend.
Posted by a verified traveler on Aug 14, 2019
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Comment from Hotel Management
Aug 20, 2019
by Westgate Customer Care
Thank you so much for sharing your excellent experience at the Westgate New York Grand Central. We love to hear that you appreciated our great location, room accommodations, and our incredible staff members. We look forward to your future visits where will continue to prove that we are indeed a hidden gem in New York City.
Kind Regards,
Jackie
5 out of 5
People are very friendly and courteous room was clean I’ve stayed there many times and would stay there again
Posted by a verified traveler on Jul 14, 2019
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Comment from Hotel Management
Jul 31, 2019
by Westgate Customer Care
Thank you for taking a moment to rate and review your stay. We are glad that you had great experiences with our friendly staff. We are so glad to hear you would stay here again and we look forward to welcoming you back in the future!
Regards,
Rachel
4 out of 5
The breakfast was good. The room doors were not working properly. Informed front staff about the problem.
Posted by a verified traveler on Jul 12, 2019
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Comment from Hotel Management
Jul 31, 2019
by Westgate Customer Care
Thank you for visiting Westgate New York Grand Central! We are glad that you enjoyed our breakfast and your stay overall. We appreciate you letting our staff know that you had some concerns with your door. We hope they were able to promptly assist. It would be our honor to host you on your next trip to New York City.
Regards,
Rachel
5 out of 5
Posted by a verified traveler on Jun 26, 2019
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Comment from Hotel Management
Jul 10, 2019
by Westgate Customer Care
Thank you for taking the time to rate your recent experience with us. We are so glad it was enjoyable, and we hope that you continue to choose Westgate New York Grand Central as your vacation destination in New York City.
Regards,
Rachel
3 out of 5
All of the staff I encountered was courteous and helpful. This is an historic hotel so it's a little quirky. The AC/Heater system is very noisy and when it cycles between the 2 it sounds like someone is kicking your door open. It was quiet otherwise, though. The gym is small but adequate. It'd be nice if they carried free WiFi into the rooms instead of making everyone sit in the lobby - it's a little bizarre. Overall not terrible, but it's a little old and rundown.
Posted by a verified traveler on May 6, 2019
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Comment from Hotel Management
May 15, 2019
by Westgate Customer Care
We appreciate you leaving a rating. We are pleased to know that you enjoyed some aspects of your stay with us. We are always looking to improve and your feedback is of great help. We hope that we have the opportunity to welcome you again in the future to fully exceed your expectations.
Kind Regards,
Britney
4 out of 5
The condition of the property was fine but a little bit out of my preferred area.
Posted by a verified traveler on Mar 24, 2019
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Comment from Hotel Management
Mar 27, 2019
by Westgate Customer Care
We are honored that you had such a positive experience while visiting Westgate New York Grand Central. Your thoughtful and descriptive review reaffirms that we are heading in the right direction in creating an eloquent and relaxing atmosphere for all our guest to enjoy. We look forward to your future stays.
Warm Regards,
Jackie
5 out of 5
Awesome service, great location and staff were very friendly
Posted by a verified traveler on Mar 5, 2019
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Comment from Hotel Management
Mar 13, 2019
by Westgate Customer Care
We are delighted that you had a great stay with us at the Westgate New York City. It thrills us to hear that you thought we had awesome service and a great location. We look forward to seeing you again next time you travel to the New York area.
Best Regards,
Jackie
4 out of 5
Posted by a verified traveler on Feb 25, 2019
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Comment from Hotel Management
Apr 9, 2019
by Westgate Customercare
Thank you for your review. We are glad you enjoyed yourself and hope to see you again soon.
Regards,
Ray
Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Westgate New York Grand Central. For a fee, parking is available. This Tudor New York hotel is smoke free.
300 guestrooms or units
23 levels
2 buildings
1550 sq m of conference space
Built in 1931
Dining venue
Bar or lounge
Coffee shop
Deli
Business facilities
Conference space
Breakfast available (surcharge)
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Car service
Tour and ticket information
Concierge
Wedding services available
Newspapers in lobby (free)
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Snack bar/deli
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Airport: New York, NY (LGA-LaGuardia) (11.7 km / 7.3 mi)
Train station: New York Grand Central Terminal Station (1.1 km / 0.7 mi)
Metro station: Grand Central - 42 St. Station (0.9 km / 0.6 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Westgate New York Grand Central offers 300 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
In-room dining (limited hours)
LCD television
Cable channels
Movies for purchase
Coffee maker
Egyptian cotton linens
Hypo-allergenic bedding
Pillow options
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Laptop safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Tudor City Marketplace - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Roll-in shower
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is 21
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 3 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pets
Pets: USD 170 per accommodation, per stay, plus a deposit of USD 100 per stay
Only dogs are allowed
Maximum 2 per room (weight limit: 75 lbs)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for USD 50 per night for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Service animals exempt from fees/restrictions
Debit cards not accepted
No rollaway/extra beds available
Cash or credit card deposit required
Parking height restrictions apply
24-hour check-in
Number of children who can stay free - 3
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 50 per night
Resort fee: USD 30.00 per accommodation, per night
The resort fee includes:
Fitness center access
Internet access
Newspaper
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 15 and USD 50 per person (approximately)
Valet parking fee: USD 75 per day
Pet deposit: USD 100 per stay
Pet fee: USD 170 per accommodation, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
East Manhattan Hilton
Hilton East Manhattan
Hilton Hotel
Hilton Hotel East Manhattan
Hilton New York Grand Central Hotel
Hilton Manhattan East Hotel New York City
Tudor Hotel New York City
Hilton Manhattan East Hotel New York
Hilton Manhattan East New York
Hilton Grand Central Hotel
Westgate New York City Hotel
Westgate New York Grand Central Hotel
Westgate Grand Central Hotel
Westgate Grand Central
Hotel Westgate New York Grand Central New York
New York Westgate New York Grand Central Hotel
Hotel Westgate New York Grand Central
Westgate New York Grand Central New York
Hilton Manhattan East
Westgate New York City
Hilton New York Grand Central
Westgate New York Central
Westgate York Central York
Westgate New York Grand Central Hotel
Westgate New York Grand Central New York
Westgate New York Grand Central Hotel New York
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Promotions
Resort Fee Benefit
Book a stay in any room or rate plan and receive the following benefits included with the resort fee: USD 20 food and beverage credit per day, valid at Tudor City Marketplace & Tavern.
Benefits included with resort fee. Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of benefits. Benefits subject to availability. Other restrictions and blackout dates may apply.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
