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31 Street Broadway Hotel

2-star property
38 West 31st Street, New York, NY 1-855-201-7819
2.9 out of 5
See all 12 travelocity Reviews

"Only thing really; and might be because covid....had a coffee maker in the cupboard, but no coffee. Store on every corner, just my son asleep...had to ... " More

By a verified traveler on Tue 12 Oct 2021

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Hotel Description

Aparthotel near Empire State Building in New York

Manhattan stay

At this Manhattan aparthotel, you'll be well placed to visit Empire State Building and 5th Avenue, both within a 5-minute walk. Madison Square Garden and Broadway are also within half a mile (1 km).

Renovated in 2017

This aparthotel features WiFi in public areas, luggage storage, and laundry facilities. Staff at the 24-hour front desk can provide around-the-clock assistance.

Kitchenettes, WiFi

The 28 apartments feature well-equipped kitchenettes with refrigerators and microwaves, as well as washers/dryers and flat-screen TVs with cable channels. Other amenities include WiFi, room service, and free toiletries. Housekeeping is available once per stay.

Private Apartment, common Bathroom (630)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$45* Per night/room Jan 2 - Jan 3

Studio, Private Bathroom (311)

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Private Comfort Apartment, Kitchenette, common Bathroom (526)

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 3 Max

Studio, Private bathroom (235)

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 4 Max

Private Apartment, common Bathroom (615)

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 6 Max

Apartment With Shared Bathroom (513)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

31 Street Broadway Hotel ratings based on 12 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for 31 Street Broadway Hotel

Everyone (6) Family (5)
1 out of 5
Horrible place. Has no privacy and roaches. Don’t stay here.

Posted by on Oct 23, 2022

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5 out of 5

Posted by on Mar 3, 2022

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1 out of 5
The only thing I liked about this property is the front desk people. Rooms are disgusting so are the shared bathrooms. And it's still the pandemic why would we even share a bathroom or shower. I couldn't shower for two days cuz there was trash in the shower and people pee all over the toilet seat.

Posted by on Nov 21, 2021

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5 out of 5
Only thing really; and might be because covid....had a coffee maker in the cupboard, but no coffee. Store on every corner, just my son asleep...had to wait for him to wake. And looking out the window, was a Korean store anyways I think?

Posted by on Oct 12, 2021

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2 out of 5
The room is small and no bathroom. The location is good. It was under remodeling. Won’t stay there anymore.

Posted by , from San jose on Feb 14, 2020

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Comment from Hotel Management

Mar 17, 2020 by THE GRAND NYC

Dear guest, Thank you for staying with us. Kind regards

4 out of 5
The room was clean and comfortable. Close to everything. Great location. It was noisy at night, could hear everything from the hall and upstairs. The heater was noisy too. Like Freddy Kruger was trying to get out of the boiler room. Overall it was a great stay.

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 18, 2019 by Marlin

Greetings, Thank you for choosing to stay with us at The Grand NYC, We apologize for any inconvenience that you experienced. We will have someone check our heating system in the rooms to make sure our guests are content.We appreciate any feedback we can get to improve our apartments for our guests. Please consider us again for any future New York City trips. Best Regards, THE GRAND NYC

3 out of 5

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jun 8, 2019 by THE GRAND NYC

Dear guest, Thank you for staying with us and we are trying our best to improve our accommodation every day to provide a better and more joyful stay for our guests. Kind regards

4 out of 5
It was extremely convenient as far as location is concerned. Literally everything was within 10 mins walking distance. The room was very small but i only stayed in the room to sleep and get dressed so i didn't mind. The bathroom is advertised as shared, but it's not really explained well. So the bathroom is separate from the room. You have to walk to it. There are two shower stalls, and two toilet stalls. You share with the floor. But it wasn't that bad. I would stay there again.

Posted by on Apr 16, 2019

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Comment from Hotel Management

Apr 17, 2019 by Management

Dear guest, Thank you for staying with us and we are looking forward to see you again. Kind Regards

4 out of 5
Room bigger than expected, quiet , good location easy to get to by public transportation and felt safe as a solo female traveler. No mirror in bathroom or my room. No sign on building, apparently its a multi use bldg. No pamphlets or maps for tourists. Front desk mediocre. For the price its a good deal.

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 9, 2019 by THE GRAND NYC

Dear guest, Thank you for staying with us and your comments. Regards THE GRAND NYC

4 out of 5
Just the sharing of the bathroom and shower but now i know for next time

Posted by on Mar 20, 2019

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Comment from Hotel Management

Mar 20, 2019 by Management

Dear guest, Thank you for staying with us and looking forward to see you again. Have a pleasant day. Kind Regards

About the 31 Street Broadway Hotel

Location 38 West 31st Street, New York, NY 10001

Property Features

31 Street Broadway Hotel offers its guests laundry facilities, room service (during limited hours), and a television in a common area. Public spaces have WiFi for a fee. A complete renovation of 31 Street Broadway Hotel was completed in January 2017. This New York aparthotel is smoke free.

  • 28 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Train station: New York W 32nd St. Station (0.2 km / 0.1 mi)
  • Metro station: 28 St. Station (Broadway) (0.3 km / 0.2 mi)

Room Amenities

31 Street Broadway Hotel offers 28 air-conditioned accommodations with washers/dryers and complimentary toiletries. Kitchenettes offer refrigerators and microwaves. In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with cable channels. Housekeeping is provided once per stay.

  • In-room kitchenette
  • Washer and dryer
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Housekeeping (once per stay)
  • Toiletries (free)
  • Air conditioning

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 17

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.

Pet Policy

  • Pets: USD 40 per pet, per stay, plus a deposit of USD 0 per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 5 per day (rates may vary)
  • Pet deposit: USD 0 per stay
  • Pet fee: USD 40 per pet, per stay
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand NYC Apartment New York
  • Grand NYC Apartment
  • Grand NYC New York
  • Grand NYC
  • The Grand NYC
  • 1234 Broadway Avenue
  • 31 Street Broadway New York
  • 31 Street Broadway Hotel New York
  • 31 Street Broadway Hotel Aparthotel
  • 31 Street Broadway Hotel Aparthotel New York
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.