Aparthotel

31 Street Broadway Hotel

2.0 star property
Aparthotel near 5th Avenue in New York

Choose dates to view prices

Photo gallery for 31 Street Broadway Hotel

Cozy retreat with a bunk bed, kitchenette, and brick wall.
Stylish hallway leading to the reception area, featuring a polished floor and glass partitions.
Stunning 31st Street building with ornate stonework and decorative metal railing.
Compact kitchen with white cabinetry, black countertop, stainless steel sink, and compact refrigerator.
Enter a stylish lobby with a marble floor, reception desk, and large wall-mounted clock.

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Dryer
  • Washer
  • Room service

Explore the area

Map
38 West 31st Street, New York, NY, 10001
  • Empire State Building
    ‪3 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪12 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

413 Private Room with Shared Bathroom

  • 118 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bunk Bed

235 Studio With Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

Exclusive Private Room 236 |Private Bath

  • Studio
  • 1 bathroom
  • Sleeps 8
  • 2 Double Bunk Beds

Studio

  • Studio
  • 1 bathroom
  • Sleeps 8
  • 1 Double Bunk Bed and 2 Double Beds

723 Private room | Shared Bathroom

  • Studio
  • 2 bathrooms
  • Sleeps 3
  • 1 Double Bed

Private room 515 | Shared Bathroom

  • Studio
  • Sleeps 5
  • 1 Double Trundle Bed and 2 Twin Beds

Studio 1106

  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed and 1 Twin Bed

Studio, Private Bathroom (443)

  • Studio
  • 1 bathroom
  • Sleeps 6
  • 3 Double Beds

138 Private Room - Half Bathroom

  • Studio
  • Sleeps 12
  • 6 Double Beds

(630) Private Room / private bathroom

  • 96 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

640 Studio with Private Bathroom

  • 398 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 8
  • 1 Double Bunk Bed and 2 Double Trundle Beds

Private Room With Shared Bathroom (417)

  • 139 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bunk Bed

409 Studio With Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

1103 Studio

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Private Room 222 | Shared Bath

  • Studio
  • Sleeps 2
  • 1 Double Bed

431 Private room | Shared Bathroom

  • Studio
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Double Bed

Studio 211 with Private Bathroom

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 6
  • 3 Double Beds

721 Studio With Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 6
  • 3 Double Beds

862 Private Studio With Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 9
  • 4 Double Beds and 1 Double Sofa Bed

819 Private Room with Shared Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

207 Studio

  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed

613 Private Room with Shared Bathroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

526 Private Room with Shared Bathroom

  • 151 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bunk Bed

212 Private Room with Shared Bathroom

  • 129 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Studio 514 | Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bunk Bed and 1 Double Bed OR 1 Double Bed

Room, Shared Bathroom

  • 139 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

Studio 410

  • Studio
  • 1 bathroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

513 Private Room With Shared Bathroom

  • Studio
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

519 Private Room With Shared Bathroom

  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

820 Private Room with Shared Bathroom

  • 151 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Private Room | Shared Bathroom (814)

  • Studio
  • 2 bathrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room

  • Studio
  • Sleeps 5
  • 1 Double Bunk Bed and 1 Twin Bed

428 Private Room with Shared Bathroom

  • 139 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Large Twin Bunk Bed

815 Private Room with Shared Bathroom

  • 97 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Room, Shared Bathroom (619)

  • 150 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

525 Private Room with Shared Bathroom

  • 118 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

818 Private Room With Shared Bathroom

  • 151 sq ft
  • Studio
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bunk Bed

Comfort Apartment, Shared Bathroom 517

  • 139 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

529 Private Room with Shared Bathroom

  • 96 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Twin Bunk Bed

Private Room 419 | Shared Bathroom

  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

724 Private Room With Shared Bathroom

  • 96 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

1008 Studio With Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed OR 1 Twin Bed

813 Private Room with Shared Bathroom

  • 151 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

217 Private Room With Shared Bathroom

  • 150 sq ft
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

213 Private Room With Shared Bathroom

  • 139 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 Twin Trundle Bed

741 Private Room with Shared Bathroom

  • 150 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

816 Private Room with Shared Bathroom

  • 97 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Private Room With Shared Bathroom (219)

  • 140 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bunk Bed

Private Room With Shared Bathroom 823

  • 150 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

512 Private Room With Shared Bathroom

  • 140 sq ft
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

629 Studio - Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Large Twin Bunk Beds and 1 Twin Bunk Bed

628 Studio with Private Bathroom

  • 120 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

536 Studio

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

1108 Studio With Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed OR 1 Twin Bed

418) Private Room With Shared Bathroom

  • 118 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Studio 303

  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed and 1 Twin Bed

719 Private Room With Shared Bathroom

  • Studio
  • Sleeps 4
  • 2 Double Beds

Room

  • Studio
  • Sleeps 10
  • 3 Double Beds and 4 Twin Beds

826 Private Room with Shared Bathroom

  • 120 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

(712) Private Room With Shared Bathroom

  • 139 sq ft
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

(615) Private Room With Shared Bathroom

  • 140 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Double Bunk Bed OR 1 Double Bed

218 private room with shared bathroom

  • 118 sq ft
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

Private Apartment, Shared Bathroom (541)

  • 118 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

522 Private Room with Shared Bathroom

  • 96 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

311 Studio With Private Bathroom

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

528 Private Room with Shared Bathroom

  • 97 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Private Apt, common Bath 676

  • 96 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Studio, Private Bathroom (623)

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 8
  • 3 Double Beds

Private Room With Shared Bathroom 717

  • 150 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed and 1 Twin Bed

744 Private Room With Shared Bathroom

  • 151 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

You may also like

About the neighborhood

New York

Manhattan stay.At this Manhattan aparthotel, you'll be well placed to visit 5th Avenue and Empire State Building, both within a 5-minute walk. Madison Square Garden and Broadway are also within half a mile (1 km).

What's nearby

  • Empire State Building - 3 min walk - 0.2 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Times Square - 12 min walk - 0.7 miles
  • Broadway - 12 min walk - 0.7 miles
  • Grand Central Terminal - 14 min walk - 0.8 miles

Getting around

  • New York W 32nd St. Station - 2 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Jongro BBQ - ‬3 min walk
  • ‪Woorijip - ‬3 min walk
  • ‪Tous Les Jours - ‬3 min walk
  • ‪Tiger Sugar - ‬1 min walk
  • ‪Everdene - ‬2 min walk

About this property

31 Street Broadway Hotel

Aparthotel near 5th Avenue in New York
31 Street Broadway Hotel offers its guests laundry facilities, room service (during limited hours), and a television in a common area. Public spaces have WiFi for a fee.

This New York aparthotel is smoke free.

  • 28 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
31 Street Broadway Hotel offers 28 accommodations with washers/dryers. Beds feature premium bedding. This New York aparthotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Housekeeping is provided once per stay.

Languages

Arabic, Chinese (Mandarin), English, Farsi, French, German, Hebrew, Korean, Portuguese, Russian, Spanish, Vietnamese

Similar properties

Property amenities

Internet

  • Available in the apartment: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 10 per day)

Parking and transportation

  • No onsite parking available

Dining

  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Premium bedding

Entertainment

  • TV in common areas

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: USD 65 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 28 units
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 70
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 175 per accommodation, per stay
  • A tax is imposed by the city: USD 3.5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)
  • Pet fee: USD 65 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 70 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

Property is also known as

Grand NYC Apartment New York
Grand NYC Apartment
Grand NYC New York
Grand NYC
The Grand NYC
1234 Broadway Avenue
31 Street Broadway New York
31 Street Broadway Hotel New York
31 Street Broadway Hotel Aparthotel
31 Street Broadway Hotel Aparthotel New York

Frequently asked questions

How close is 31 Street Broadway Hotel to the airport?

31 Street Broadway Hotel is 9.1 mi (34-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at 31 Street Broadway Hotel?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at 31 Street Broadway Hotel on Aug 3, 2025 start from $39.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does 31 Street Broadway Hotel have an airport shuttle?

Airport shuttle services are not available at 31 Street Broadway Hotel.

How close is 31 Street Broadway Hotel to the beach?

This aparthotel is 19.1 mi (47-min drive) from Coney Island Beach.

Does 31 Street Broadway Hotel offer free breakfast?

31 Street Broadway Hotel does not offer free breakfast.

Is there a casino at 31 Street Broadway Hotel?

No, there is no casino at this aparthotel, but Resorts World Casino (20-min drive) is nearby.

What time is check-in at 31 Street Broadway Hotel?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM. Early check-in costs USD 70 (subject to availability).

Is there free parking at 31 Street Broadway Hotel?

Free parking is not available at this aparthotel.

Does 31 Street Broadway Hotel have a pool?

31 Street Broadway Hotel does not have a pool.

Does 31 Street Broadway Hotel have a spa?

There are no spa services available at this aparthotel.

How close is 31 Street Broadway Hotel to downtown New York?

31 Street Broadway Hotel is 2.6 mi away from New York.

31 Street Broadway Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 132 out of 1092 reviews
Rating 8 - Good. 234 out of 1092 reviews
Rating 6 - Okay. 216 out of 1092 reviews
Rating 4 - Poor. 152 out of 1092 reviews
Rating 2 - Terrible. 358 out of 1092 reviews

6.2/10

Cleanliness

5.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angeliki

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent ratio of price and quality. Our room was clean and it was exactly as in the photos. We would stay there again. We got the real New York feeling and had a spacious room with 3 double beds at a fraction of the price of a hotel.
Stayed 9 nights in Apr 2025

8/10 Good

marco

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms we’re very small otherwise it was very clean

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Great room

Good room. Good deal. Comfy beds. Called host and left message and she quickly texted me back to answer my question and request. Thanks
Stayed 3 nights in Apr 2025

6/10 Okay

Esteban

Business traveler
Liked: Cleanliness, property conditions & facilities
The staff was nice, check was not until 4pm. the room was clean. And the price was right. The room was very hot having the radiator right next to the bed and the street noise was very loud. The tv was flat on the wall on the left side of the room and did not swivel, so watching tv was difficult.The shared bathroom situation was not pleasant. There is no where to sit, or place your things when showering and and no where to sit when getting dressed. The bathroom door did not have a spring or anything from keeping it from slamming, so I kept hearing the door slamming all night long so didn't get any rest. I would not stay here again, but if you are on a budget it may be a good fit
Stayed 2 nights in Apr 2025

4/10 Poor

Shakeemia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Too small and the sale tax is expensive also the security deposit is too high
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness

Don’t bother. Terrible customer service.

This was the most horrible experience we’ve ever had. The owner told us we could go check in early because of our flight was coming in early but when we got to the hotel she had not left instructions for us to get the key. We were charge $100 for hours between 4am - 11am which the owner tried to make it like we were looking for free accommodation. We had to make our bed since someone had just checked out. They were horrible in communicating anything including their atrocious $175 incidentals which if you don’t pay you don’t get your room key. The property was a 6/10 but the cleanliness of the bathroom was 0. There was no hot water the first day and never bothered to communicate so I had to find out the water was cold at 4am shower. And you can’t cancel its non refundable TERRIBLE!
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Marty

Liked: Cleanliness, property conditions & facilities
Noise inside the building!
Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location in the city, 12 min walk to Times Square and many shops and dinning near by. As for the room, some of the towels smelled and weren’t so fresh, they were also very thin. I feel like the host can add some shelving to place your items and some wall hooks. There were 7 of us and not enough places to hang up towels, coats or our items. Most of our stuff was on the floor. This next thing was one of the most irritating things about this stay… we were woken up every morning between 7-8 with loud pipe rattling sounds. Also, The radiator gave off so much heat making the room hot.
Stayed 3 nights in Mar 2025

2/10 Terrible

Reana

Disliked: Cleanliness, amenities, property conditions & facilities
This place is a scam. There are only 2 people staffing the entire building.
Stayed 10 nights in Mar 2025

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very Nice location!!
Stayed 3 nights in Mar 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This cozy room was the perfect location and an incredible price for being right in the heart of Manhattan, steps from Penn Station and a variety of subway options. Lots of local cuisine all around, safe and secure as well as clean. A little noisy but in Manhattan that is a given and nothing do about it.
Stayed 4 nights in Mar 2025

2/10 Terrible

Karolina

Disliked: Property conditions & facilities
They wanted cash for deposit, room is super small and just poor for this money
Stayed 3 nights in Mar 2025

6/10 Okay

Grace

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Gregory

Traveled with family

Poor stay!!!!

I stayed in the 4 bed room. With the amount paid for.. more photos would be great for the room they are letting you stay in. Kind od deceiving. No furniture at all. But that matter my family and i delt with. But what we all dislike is the the rudeness of the Receptionists. No help with any information, and definitely no patience with clients. I would pick a different place to stay if you are considering this plac?
Stayed 4 nights in Mar 2025

4/10 Poor

Nilda

Stayed 3 nights in Mar 2025

6/10 Okay

Victor

Traveled with family
Liked: Cleanliness
For the price, I can't complain. It is very cheap compared to other hotels near the area. The location is excellent, in the centre of Manhattan, close to Times Square, Madison Square Garden. Our room had a kitchen, plates, glasses, pots and a small fridge. What I didn't like was the treatment received from the receptionist. She was an african american woman who was very rude when I first arrived to ask about the price. Other than that everything was okay.
Stayed 5 nights in Feb 2025

2/10 Terrible

Prisila

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
There was enough space for all five of us to sleep but it was very cold with the window just being cardboarded closed. The blankets were not sufficient to keep us cozy all night, nor were they quite big enough for two to sleep in the queen beds comfortably and still have coverage. Apart from that the location was perfect, check in and check out were easy and I would stay again in warmer months.
Stayed 5 nights in Feb 2025

2/10 Terrible

Costel

Traveled with family
Disliked: Amenities, property conditions & facilities
Staff very disrespectful and not welcoming. Heard some racist comments toward other tenants from receptionist. House keeper very disrespectful and walked in while my mother was taking a shower and it was a man. Knowing that my mom says many times that she was naked. I would like to escalate this and would like a representative to contact me. Check in time provided was wrong and they made me wait. They gave me the wrong room different from what i selected and had to move my stuff around. Very disatisfied. Price were different from what said and was over charged. This is insane. No smiling nothing frkm the receptionists. Yall horrible
Stayed 2 nights in Feb 2025

2/10 Terrible

Costel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Frieda

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
If this property had a motto, it would be, "We loathe our guests, and it shows!" We got there a half hour before check in, and were told, "Check in is EXACTLY at 4." OK, I guess. We waited the prescribed half hour to find out reservation was missing, so we had to wait a half hour more while they fixed it. Then told they needed a cash deposit in case we trashed something, and more dollars in cash, because, reasons. At this point I do not know whether I will get the deposit back, and other reviewers have said they had to work hard to get their money. The waiting area had seats that made bus stations look welcoming by comparison. The vending machines were broken. No wifi, but a sign saying it was "for sell" from reception. Another sign saying guests cannot have guests or meetings. In the room, a sign on the microwave saying "No metal! (big) fine for damage!" NO WASTEBASKET in the room. If you look hard enough in the hall, you can find the sign that says, "To the Garbage Room." I don't mind a shared bathroom, but I mind THIS one. Not enough stalls. The shower is one of those things where you can only control it once IN the shower, so you have to stand there until the water warms up. And there is no place to put your clothing or shoes. Nice location. Nice kitchenette. The room was clean. Noisy, though, the walls must have been made cheaply. Never again.
Stayed 1 night in Feb 2025

2/10 Terrible

Victor

Disliked: Cleanliness, room comfort
No fue como se presento en la imagen! La habitación era extremadamente pequeño para 5 personas. Contenia una litera de tres pisos (matress full menos la del medio era twin) el baño estaba sucio y no habia limpieza diaria. Nosotros teníamos que sacar la basura de la habitación sinceramente no vuelvo a hospedarme en ese lugar y la estancia fue de 5 noches
Stayed 5 nights in Jan 2025

6/10 Okay

Karla, Hialeah

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025