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Arlo Midtown

4.0 star property
4-star hotel near Madison Square Garden

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Photo gallery for Arlo Midtown

Lunch and dinner served
Creator video - submitted by The Wandering Creative
Lobby
Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet friendly

Explore the area

View in a map
351 West 38th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Terrace

9.4 out of 10
Exceptional
(15 reviews)
  • 240 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Urban)

9.0 out of 10
Wonderful
(139 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible

Room, 2 Double Beds, Mobility Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Mobility Accessible

7.6 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(402 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

8.2 out of 10
Very good
(19 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (City)

Room, 1 King Bed (City) | View from room

Room, 1 King Bed (City)

9.0 out of 10
Wonderful
(217 reviews)
  • 170 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible)

Room, 1 King Bed, Mobility Accessible (Accessible) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible (Accessible)

9.2 out of 10
Wonderful
(52 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible, Terrace

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Arlo)

Suite (Arlo) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite (Arlo)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

8.8 out of 10
Excellent
(197 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(40 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Times Square. Also, Broadway is within half a mile (1 km) and Bryant Park is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Macy's - 8 min walk - 0.5 miles
  • Jacob K. Javits Convention Center - 8 min walk - 0.5 miles
  • Broadway - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬1 min walk
  • ‪The Placery - ‬2 min walk
  • ‪Theory Lounge - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Tavola - ‬1 min walk

About this property

Arlo Midtown

4-star hotel near Madison Square Garden
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Arlo Midtown. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 489 guestrooms or units
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Arlo Midtown offers 489 accommodations with safes and complimentary bottled water. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 55 per day)
  • Secured, covered valet parking on site (USD 70 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 0.50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self parking fee: USD 55 per day
  • Covered valet parking fee: USD 70 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

How close is Arlo Midtown to the airport?

Arlo Midtown is 9.3 mi (34-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Arlo Midtown?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Arlo Midtown on Jan 4, 2026 start from $125.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Arlo Midtown have an airport shuttle?

Airport shuttle services are not available at Arlo Midtown.

Does Arlo Midtown offer free breakfast?

Free breakfast isn’t provided at Arlo Midtown, but to-go breakfast is offered for a fee of between USD 15.00 and 35.00 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Arlo Midtown?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at Arlo Midtown?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Arlo Midtown?

Free parking is not available at this hotel. Self parking is available for USD 55 per day, and valet parking for USD 70 per day.

Does Arlo Midtown have a pool?

Arlo Midtown does not have a pool.

Does Arlo Midtown have a restaurant?

Yes, there is a restaurant on site.

Does Arlo Midtown have a spa?

There are no spa services available at this hotel.

How close is Arlo Midtown to downtown New York?

Arlo Midtown is 3 mi away from New York.

Reviews

Arlo Midtown Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 4200 out of 5858 reviews
Rating 8 - Good. 1127 out of 5858 reviews
Rating 6 - Okay. 317 out of 5858 reviews
Rating 4 - Poor. 108 out of 5858 reviews
Rating 2 - Terrible. 106 out of 5858 reviews

Reviews

8/10 Good

SONJA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Some of the bathroom fixtures needed repair. Pros…quiet room, comfy bed. Cons…postage stamp size room with no storage area, no hooks or racks to hang things in the bathroom. Dark lighting in bathroom. Have trouble getting the room cool enough.
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard, Mechanicsburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and will definitely choose this hotel for future visits to NYC!
Stayed 2 nights in Oct 2025

10/10 Excellent

Shan

Stayed 1 night in Oct 2025

10/10 Excellent

Jovana

Stayed 3 nights in Oct 2025

10/10 Excellent

Alessandro Mario

Stayed 3 nights in Sep 2025

10/10 Excellent

Patricia Ann, Columbus

Stayed 3 nights in Sep 2025

10/10 Excellent

Patricia Ann, Columbus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the roof top!! Our daughter, who lives in NYC, said it was the best roof top she’d been to!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Shaun

Stayed 3 nights in Aug 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Customer service above board.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chantelle

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Robin

Stayed 2 nights in Jun 2025

10/10 Excellent

Alannah De

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Arlo Midtown! We were there for an anniversary trip and stayed 3 nights. Property was clean, modern and staff were incredible! The breakfast each morning was great as well as the rooftop patio. The patio has great views and great drinks. Rooms were small but had everything you needed to sleep/freshen up and were very clean. Would definitely stay here again!
Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roadrep

It is always a pleasant stay, the showers are the very best!
Stayed 2 nights in Sep 2025

10/10 Excellent

Devina, London

Stayed 3 nights in Sep 2025

10/10 Excellent

Erika

Stayed 1 night in Sep 2025

6/10 Okay

rachel

Stayed 1 night in Aug 2025

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will Always Be My First Choice

Front of house staff was great. Rooms were small (as to be expected) but very nice. Really enjoyed the roof top deck and even the fitness center.
Stayed 4 nights in Sep 2025

10/10 Excellent

Erik

Stayed 2 nights in Sep 2025

10/10 Excellent

Marielle

Stayed 2 nights in Sep 2025

10/10 Excellent

Brent

Liked: Cleanliness
Stayed 3 nights in Sep 2025

6/10 Okay

Lauren

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The rooms were small but clean, well-designed, and the daily housekeeping was wonderful. They did an amazing job. Unfortunately, the elevator system was a nightmare. It was poorly managed, long waits (over 30 minutes at times), and zero staff support during busy times. We nearly missed a reservation because of it. Paid for late checkout, but keycard stopped working, causing more delays. Great room, but the overall experience was frustrating. Wouldn’t stay again unless elevator issues are fixed.
Stayed 3 nights in Sep 2025

6/10 Okay

Nicole

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Rooms are on the smaller side but everything else was perfect! Super clean, very friendly and helpful staff. Bar and cafe were sooooo good, great place to stay!
Stayed 1 night in Sep 2025