Skip to main content
Beginning of main content
 New York •1 Room
 New York • 1 Room
Book online or call 1-855-214-3079 Phone Number

The Westin New York at Times Square

4.5-star property
270 W 43rd Street, New York, NY 1-855-201-7819
4.2 out of 5
Very good!
See all 91 travelocity Reviews

"Great location for access to many activities. Very close to subway. I would stay here again if I came back to New York! " More

By a verified traveler on Tue 25 Apr 2023

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

4.5-star luxury hotel near Times Square

City center retreat

At this Manhattan hotel, you'll be well placed to visit Times Square and Broadway, both within a 5-minute walk. 5th Avenue and Bryant Park are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 27 conference rooms, business center, and valet parking. WiFi in public areas is free.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$239* Per night/room Jun 18 - Jun 19

Grand Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin New York at Times Square ratings based on 91 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin New York at Times Square

Everyone (35) Couples (17) Family (28)
2 out of 5
I checked in after 6pm and the room I booked with a King Bed was “unavailable” and I was put in a room with 2 double beds. Not exactly the plan for an anniversary trip!! Also, the resort fee included $30 voucher for the restaurant, it wasn’t taken off my final bill. I was told we would get wifi and a ticket for a NYC attraction as well. Neither of those things happened either!

Posted by on May 3, 2023

Was this review helpful to you?
1 out of 5
Checkin process was not smooth despite having the app and doing pre check in. Room wasn’t ready - gave us a “free upgrade” and never gave us the “explore NYC” card that states that my $30 daily fee includes Wi-Fi, daily food credit, tickets to museums, laundry credit…. They said since I booked with Travelocity that should have already been explained to me. And they’re “sorry”.

Posted by on Apr 30, 2023

Was this review helpful to you?
5 out of 5
Great location for access to many activities. Very close to subway. I would stay here again if I came back to New York!

Posted by on Apr 25, 2023

Was this review helpful to you?
5 out of 5

Posted by on Apr 8, 2023

Was this review helpful to you?
2 out of 5
The service was terrible. Tried to check in early. Rep registered us and told us she would call me when room was available. Left without saying anything. Waited then asked and was given a dirty room. Was promised credit that was not applied, The next day tried to use credit and it was showing invalid guest. asked to speak manager George had to wait 20 minutes and he was very rude. Asked me did I know who promised credit. I responded I do not work here. Then said rudely don't worry I will and enjoy your birthday. I was highly disappointed that I had to keep repeating what happened.

Posted by , from CHARLOTTE on Mar 28, 2023

Was this review helpful to you?
5 out of 5
Front dest staff was very friendly and accommodating. Definitely would recommend.

Posted by on Mar 25, 2023

Was this review helpful to you?
4 out of 5
Not much to this hotel besides the rooms which are ok but in desperate need of upgrade. The alarm clock was iHome with the old iPhone charger port for like an iPhone 3. Great location however

Posted by on Feb 23, 2023

Was this review helpful to you?
5 out of 5
Nice staff! Room cleaned daily! Great location

Posted by on Feb 20, 2023

Was this review helpful to you?
5 out of 5
Great location for the theatre district and pre-theatre dining.

Posted by on Feb 13, 2023

Was this review helpful to you?
5 out of 5
Great location , nice room size , great view , check in experience , amazing , the bar needs to be upgrade , the bar to small no space to seat the the bar the employees hung around this area the check out experience almost ruin the whole experience the guy at front desk , rude.

Posted by on Feb 6, 2023

Was this review helpful to you?

About the The Westin New York at Times Square

Location 270 W 43rd Street, New York, NY 10036

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 27756 square feet (2579 square meters) and includes conference space. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the luxury The Westin New York at Times Square. You'll have access to the health club at a partner property. Parking is available for a fee. This 4.5-star New York hotel is smoke free.

  • 873 guestrooms or units
  • 45 levels
  • 27756 sq ft of conference space
  • 2579 sq m of conference space
  • Built in 2002
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: New York W 32nd St. Station (1.6 km / 1 mi)
  • Metro station: Times Sq. - 42 St. Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin New York at Times Square offers 873 accommodations with iPod docking stations and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.

Foundry Bar - This bar specializes in American cuisine and serves lunch and dinner.

Foundry Kitchen - This buffet restaurant specializes in American cuisine and serves breakfast only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night

The resort fee includes:

  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 24.95–32.95 per person
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New York Times Square Westin
  • Westin Hotel New York Times Square
  • Westin New York Times Square
  • Westin New York Times Square Hotel
  • Westin Hotel New York
  • Westin Times Square
  • The Westin New York At Times Square Hotel New York City
  • Westin New York City
  • New York City Westin
  • Westin Hotel
  • The Westin New York At Times Square Hotel City
  • Westin New York at Times Square
  • The Westin New York at Times Square Hotel
  • The Westin New York at Times Square New York
  • The Westin New York at Times Square Hotel New York

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.com/New-York-Hotels-The-Westin-New-York-at-Times-Square.h889774-p2.Hotel-Reviews?rm1=a2&
There was an error importing /New-York-Hotels-The-Westin-New-York-at-Times-Square.h889774-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/New-York-Hotels-The-Westin-New-York-at-Times-Square.h889774-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.