4.5 out of 5

"Clean hotel with friendly staff. The biggest drawback is the wifi. Forget trying to even make a call from inside your room from your cell. " More

By a verified traveler on Sun 20 Aug 2017

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Hotel Description

A luxury stay in the heart of Manhattan awaits you at The Westin New York at Times Square. Within just a 10-minute stroll, you'll find popular attractions like Times Square and Broadway. Highlights at this hotel include a restaurant, a health club, and a bar/lounge.

All 873 rooms feature WiFi, wired Internet, and TVs. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and bathrobes. Coffee/tea makers, in-room childcare, and free weekday newspapers are also available.

This business-friendly hotel offers a business center, concierge services, and a 24-hour front desk. Other amenities include WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4.5-star Central New York City hotel include Macy's and Ed Sullivan Theater.

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$225 per night

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Westin New York at Times Square ratings based on 240 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Clean Vs Wifi

Clean hotel with friendly staff. The biggest drawback is the wifi. Forget trying to even make a call from inside your room from your cell.

Posted by , from H.B, Ca on Aug 20, 2017

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4 out of 5

Nice Hotel.. Great Location

Cons: leave the cars food on the hall way all day
Modern hotel, clean rooms, mine had a pretty view.. staff courteous and kind... Lobby smells amazing.. if you are looking to experience Time Square the location is great... I highly recommend it..

Posted by , from West Palm Beach on Aug 9, 2017

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4 out of 5

Perfect location.

This hotel is located in the best possible location. Easy walking distance to amusement, food,entertainment and shops. The staff is great and friendly. We had a beautiful view from our room. Spacious room. We will book this hotel again .

Posted by on Jul 9, 2017

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5 out of 5

Refreshed

Pros: The Shower Head and the View of City
Cons: The lighting in the room.
Location: It was close to everything
Excellent Customer Service! I enjoyed being pampered the week.

Posted by , from New York on Jun 18, 2017

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5 out of 5
Great hotel in a great location near Time Square, would like to have free Wifi.

Posted by on Jun 13, 2017

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5 out of 5
Great atmosphere, customer service from employees, location was awesome. I will be returning soon!

Posted by on May 30, 2017

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5 out of 5

Excellent location for shows and restaurants

Pros: Location and customer service
Cons: Wifi -very frustrating and slow to respond.
Location: Great location for Broadway theaters and restaurants
Excellent customer service and accommodations, quick turnaround for room service, very restful beds and bedding

Posted by on Apr 25, 2017

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5 out of 5

Nice hotel

Great experience, we traveled with our two children. Staff was nice and friendly. Quality of breakfast really good! If we have the opportunity of going back to NYC again, we would go back to this hotel.

Posted by , from Georgia on Mar 13, 2017

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5 out of 5

Tommy Aventura Tu Y Yo Tour 2017

Was amazing, location next to the concert venue and the broadway show we saw also, the train wow super convenient, the only thing I would change is the restaurant, they deserved a better quality food and service

Posted by , from Lopez on Mar 5, 2017

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5 out of 5

Very convenient, clean, comfortable

Location: Broadway shows, restaurants, subway, sight seeing, shopping, tours, museums, bakeries, coffee
The Weston Hotel in Times Square is a MUST stay. The hotel location is so convenient to the subway, restaurants galore, Broadway shows, and sight seeing. The view is incredible! The hotel staff were beyond helpful and kind. Checking out was super easy- the staff even held luggage for us while exploring the city on the last day waiting for the flight. The overall experience was amazing- highly recommended.

Posted by , from Charlotte, North Carolina on Jan 24, 2017

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About the The Westin New York at Times Square

Location 270 W 43rd Street, New York, NY 10036

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have WiFi and wired Internet for a fee. Event space at this hotel measures 34000 square feet (3159 square meters) and includes conference space. A health club, tour/ticket assistance, and multilingual staff are also featured at the luxury The Westin New York at Times Square. Parking is available for a fee. This 4.5-star Manhattan hotel is smoke free.

  • 873 guestrooms or units
  • 45 levels
  • 33 conference rooms
  • 34000 sq ft of conference space
  • 3159 sq m of conference space
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.6 km / 9.7 mi)
  • Train station: New York Penn Station (1.4 km / 0.9 mi)
  • Metro station: Times Sq. - 42 St. Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin New York at Times Square offers 873 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The Westin New York at Times Square has a restaurant on site.

24-hour room service is available.

Nearby Activities

Central Park, 0.75 mile north, offers a variety of recreational opportunities, including ball fields, tennis courts, rowboat rentals, horseback riding, and miles of trails for hiking, biking, running, and in-line skating. Rockefeller Center's skating rink, seven blocks away, opens in winter, as does Central Park's Wollman Rink.

Times Square-district athletic clubs offer swimming and racquet sports. A golf driving range is located at Chelsea Piers sports/entertainment complex 1.5 miles southwest of the hotel on the Hudson River.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 40 per person (approximately)
  • Fee for in-room wireless Internet: USD 19.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 16.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 16.95 per night (rates may vary)
  • Self parking fee: USD 50.00 per day
  • Valet parking fee: USD 76.94 per day
  • Pet deposit: USD 250 per stay
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New York Times Square Westin
  • Westin Hotel New York Times Square
  • Westin New York Times Square
  • Westin New York Times Square Hotel
  • Westin Hotel New York
  • Westin Times Square
  • The Westin New York At Times Square Hotel New York City
  • Westin New York City
  • New York City Westin
  • Westin Hotel
  • The Westin New York At Times Square Hotel City
  • Westin New York at Times Square

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.