Arlo Midtown

4.0 star property
4-star hotel near Jacob K. Javits Convention Center

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Photo gallery for Arlo Midtown

Lunch and dinner served
Creator video - submitted by The Wandering Creative
Lobby
Meeting facility
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
351 West 38th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

Room, 2 Double Beds, Terrace

9.4 out of 10
Exceptional
(15 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Urban)

9.0 out of 10
Wonderful
(141 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible

7.6 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(411 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

8.2 out of 10
Very good
(19 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (City)

9.0 out of 10
Wonderful
(220 reviews)
  • City view
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Accessible)

9.2 out of 10
Wonderful
(52 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible, Terrace

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Arlo)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.8 out of 10
Excellent
(199 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(41 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Times Square. Broadway and Bryant Park are also within half a mile (1 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Jacob K. Javits Convention Center - 8 min walk - 0.5 miles
  • Broadway - 8 min walk - 0.5 miles
  • Bryant Park - 10 min walk - 0.6 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy Intl. Airport (JFK) - 59 min drive

Restaurants

  • ‪The Placery - ‬2 min walk
  • ‪The Bar Room At Altair - ‬1 min walk
  • ‪Theory Lounge - ‬1 min walk
  • ‪Altair - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk

About this property

Arlo Midtown

4-star hotel near Jacob K. Javits Convention Center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Arlo Midtown. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 489 guestrooms or units
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Arlo Midtown offers 489 accommodations with safes and complimentary bottled water. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 65 per day)
  • Secured, covered valet parking on site (USD 80 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 0.50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self parking fee: USD 65 per day
  • Covered valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

How close is Arlo Midtown to the airport?

Arlo Midtown is 10.1 mi (35-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Arlo Midtown?

As of Mar 1, 2026, prices found for a 1-night stay for 2 adults at Arlo Midtown on Mar 5, 2026 start from 159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Arlo Midtown have an airport shuttle?

Airport shuttle services are not available at Arlo Midtown.

Does Arlo Midtown offer free breakfast?

Free breakfast isn’t provided at Arlo Midtown, but to-go breakfast is offered for a fee of between USD 15.00 and 35.00 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Arlo Midtown?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Arlo Midtown?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Arlo Midtown?

Free parking is not available at this hotel. Self parking is available for USD 65 per day, and valet parking for USD 80 per day.

Does Arlo Midtown have a pool?

Arlo Midtown does not have a pool.

Does Arlo Midtown have a restaurant?

Yes, there is a restaurant on site.

Does Arlo Midtown have a spa?

There are no spa services available at this hotel.

How close is Arlo Midtown to downtown New York?

Arlo Midtown is 3 mi away from New York.

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4278 out of 5925 reviews
Rating 8 - Good. 1121 out of 5925 reviews
Rating 6 - Okay. 308 out of 5925 reviews
Rating 4 - Poor. 111 out of 5925 reviews
Rating 2 - Terrible. 107 out of 5925 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

RICARDO

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

JAMI

Stayed 1 night in Dec 2025

8/10 Good

Marie Emilyn

small room but clean and staff was professional & helpful
Stayed 7 nights in Nov 2025

10/10 Excellent

Steven

Stayed 4 nights in Nov 2025

10/10 Excellent

Kayla

Stayed 4 nights in Nov 2025

10/10 Excellent

Amy, Sacramento

Liked: Cleanliness, property conditions & facilities
Friendly staff, comfortable room, great location near Penn Station, huge tv.
Stayed 1 night in Nov 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is great, the staff is amazing just the rooms are so small. That’s typical in New York but if you have a lot of luggage like we did you’ll struggle to find a place to open your bags.
Stayed 2 nights in Nov 2025

10/10 Excellent

andrea

Stayed 3 nights in Nov 2025

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2025

2/10 Terrible

Jamie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel website falsely advertises on the website that they have partnered with LAZ parking garage. Under the FAQ section on the website it very clearly states that if you park in this parking garage the front desk can validate your ticket for a discounted rate. This is not true, when we went to the front desk to get our ticket validated they told us they validate for a different parking garage which is not listed anywhere on the website, and refused to acknowledge that the website is not up to date even after we pulled it up and showed it to them. Furthermore they charged me an extra fee in addition to the “urban fee” with no explanation of what the charge is for. I’ve stayed at another arlo hotel before and really enjoyed it, but after this will not be coming back again.
Stayed 1 night in Nov 2025

6/10 Okay

Cleovly

We thought that breakfast was included in the price of the stay and were disappointed to find out it wasnt! Our room was not cleaned for days but after telling Management about this, we received a discount. There were always people hanging around the front desk from the hotel management which seemed pointless. Cocktails and soft drinks wete very expensive. Good location.
Stayed 4 nights in Nov 2025

6/10 Okay

Karla E De

Liked: Cleanliness
Fridge was not working. Staff did not respect do no disturb sign. Paid for city view but did not get that
Stayed 6 nights in Nov 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities
Amazing service
Stayed 6 nights in Nov 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, clean, staff were nice, everything was smooth
Stayed 3 nights in Oct 2025

10/10 Excellent

Brandy

Stayed 2 nights in Nov 2025

10/10 Excellent

Guadalupe

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Stayed 3 nights in Nov 2025

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was spotless but it was small, even for two petite people like me and my daughter. There were no closet or at least a cabinet. And where do we get ice? Room felt outdated. Visible calking on the bathroom sink. That’s a no for me. I expect a hotel to be in good shape with high marks regardless 5 star rated or not. The balcony was not what I thought it would be. Separated by plants between other rooms w balcony?! What if someone can just skip through their balcony and tried to go to our room?? I regret booking a room w/ balcony. Hallways are narrow. The only nice areas are the reception and lounge areas. The sundry shop and restaurant. Employees wee
Stayed 4 nights in Nov 2025

10/10 Excellent

TAMARA

Liked: Cleanliness, staff & service, amenities
I love love love this hotel. The staff, the security of the rooms and location. Close walk to Broadway shows, trains and great sites.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sahil

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and room.
Stayed 1 night in Nov 2025

8/10 Good

Abraham

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has an impressive vibe, it’s beautiful, and most of the staff is super friendly. The rooms are very nice and cozy… The problem is that if you get a room on the lower floors, you can hear the people talking in the lobby, and, I couldn’t get good rest because my room’s window faced the street and you can hear everything, ambulances, police, the garbage truck. If you’re going, ask for a room on the higher floors if you want to rest or if you’re a light sleeper. Other than that, it’s a good hotel! Although unfortunately, I don’t think I’d stay there again, at least not at that location, but I would stay at an Arlo.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
great room, service and location
Stayed 4 nights in Nov 2025

10/10 Excellent

Francisca N.

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, grEat location
Stayed 5 nights in Nov 2025

8/10 Good

Alyshia

Stayed 3 nights in Nov 2025