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Arlo Midtown

4.0 star property
4-star hotel near Madison Square Garden

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Photo gallery for Arlo Midtown

Lunch and dinner served
Creator video - submitted by The Wandering Creative
Meeting facility
Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
351 West 38th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Terrace

9.4 out of 10
Exceptional
(15 reviews)
  • 240 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Urban)

9.0 out of 10
Wonderful
(141 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible

Room, 2 Double Beds, Mobility Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Mobility Accessible

7.6 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(404 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

8.2 out of 10
Very good
(19 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (City)

Room, 1 King Bed (City) | View from room

Room, 1 King Bed (City)

9.0 out of 10
Wonderful
(217 reviews)
  • 170 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible)

Room, 1 King Bed, Mobility Accessible (Accessible) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible (Accessible)

9.2 out of 10
Wonderful
(52 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible, Terrace

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Arlo)

Suite (Arlo) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite (Arlo)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

8.8 out of 10
Excellent
(197 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(40 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Times Square. Also, Broadway is within half a mile (1 km) and Bryant Park is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Macy's - 8 min walk - 0.5 miles
  • Jacob K. Javits Convention Center - 8 min walk - 0.5 miles
  • Broadway - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬1 min walk
  • ‪The Placery - ‬2 min walk
  • ‪Theory Lounge - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Tavola - ‬1 min walk

About this property

Arlo Midtown

4-star hotel near Madison Square Garden
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Arlo Midtown. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 489 guestrooms or units
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Arlo Midtown offers 489 accommodations with safes and complimentary bottled water. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 65 per day)
  • Secured, covered valet parking on site (USD 80 per day)
  • Limited onsite valet and self parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 0.50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self parking fee: USD 65 per day
  • Covered valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

How close is Arlo Midtown to the airport?

Arlo Midtown is 9.3 mi (34-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Arlo Midtown?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Arlo Midtown on Jan 25, 2026 start from $125.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Arlo Midtown have an airport shuttle?

Airport shuttle services are not available at Arlo Midtown.

Does Arlo Midtown offer free breakfast?

Free breakfast isn’t provided at Arlo Midtown, but to-go breakfast is offered for a fee of between USD 15.00 and 35.00 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Arlo Midtown?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at Arlo Midtown?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Arlo Midtown?

Free parking is not available at this hotel. Self parking is available for USD 65 per day, and valet parking for USD 80 per day.

Does Arlo Midtown have a pool?

Arlo Midtown does not have a pool.

Does Arlo Midtown have a restaurant?

Yes, there is a restaurant on site.

Does Arlo Midtown have a spa?

There are no spa services available at this hotel.

How close is Arlo Midtown to downtown New York?

Arlo Midtown is 3 mi away from New York.

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4193 out of 5842 reviews
Rating 8 - Good. 1122 out of 5842 reviews
Rating 6 - Okay. 313 out of 5842 reviews
Rating 4 - Poor. 108 out of 5842 reviews
Rating 2 - Terrible. 106 out of 5842 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Stayed 4 nights in Nov 2025

8/10 Good

SONJA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Some of the bathroom fixtures needed repair. Pros…quiet room, comfy bed. Cons…postage stamp size room with no storage area, no hooks or racks to hang things in the bathroom. Dark lighting in bathroom. Have trouble getting the room cool enough.
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard, Mechanicsburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and will definitely choose this hotel for future visits to NYC!
Stayed 2 nights in Oct 2025

10/10 Excellent

Shan

Stayed 1 night in Oct 2025

10/10 Excellent

Jovana

Stayed 3 nights in Oct 2025

10/10 Excellent

Alessandro Mario

Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, awesome staff and in a great location.
Stayed 6 nights in Sep 2025

6/10 Okay

Bao

Leave little to be desired

Stay from Friday to Monday. Convenient location and that’s pretty much sums up all the positive. After 2 days there was no room cleaning service, We called downstairs and was told “we only clean every other day”. The next day came and still no cleaning service. We went downstairs and was informed they offer cleaning service daily and we must have stayed in the room or had the do not disturb button on during service. No and no. Front desk blamed everything on “third party”. We used the in room phone but they said it is sometimes transferred to a third party. We have no ideas what they were talking about. Third party or not the hotel is responsible for ensuring information relayed to guests was correct. They offered to send someone up at 5pm and we declined as we just got back and would like to get ready for dinner. After we left for dinner, the cleaning staff came to clean. We realized that they just made the bed without changing the sheet (there was a small make up stain in the sheet which was still there after the cleaning). The room was small and thin walled. We could hear people opening their doors and using the elevators all night long. There was no in room fridge, only a cooler that honestly didn’t work that well. The internet was closer than our own WiFi. The staff was friendly in person but gave inconsistent answers to the same issue. It feels like a group of college kids running a start up.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved that when I got to the hotel at noon they were able to check me in at 1! The service was fast and pleasant. The breakfast restaurant was an added surprise. I can’t stop thinking about that silky and delicious omelette I had there. Rooms were clean, housekeeping services were responsive and the rooftop cozy.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great service!
Stayed 2 nights in Sep 2025

8/10 Good

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is ok. It’s nice that it is on the out skirts but close enough to broadway. Food was not the best and we had a room with a terrace and it definitely was not worth the extra money.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Sep 2025

10/10 Excellent

Anna Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Definitely will recommend to friends and family. So chancy when selecting hotels online but i was very pleased with front desk staff suggestions. Cafe was nice foe morning coffee. Location really good
Stayed 4 nights in Sep 2025

10/10 Excellent

Caleb

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Jenny, Marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

scott

Stayed 3 nights in Sep 2025

10/10 Excellent

diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. We had the breakfast-included package, and the options were delectable, as was the service from the staff. They were wonderful, accommodating, and incredibly kind. The hotel room itself was aesthetically pleasing. The size was appropriate, the amenities were great, and everything was very clean and comfortable. The only downside would be some of the other customers staying there, which, of course, can’t be helped. We often experienced looks from a few of them, which made us feel a bit uncomfortable, but that was it! Other than that, I feel the hotel was a wonderful place to stay. I highly recommend this establishment. Some helpful tips for the hotel would be -add more options to the breakfast included menu -add a quiet hour in the hotel -in the hotel rooms add trash bags to the bathroom trash
Stayed 2 nights in Sep 2025

10/10 Excellent

Kirstie, st eustache

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Denis

Stayed 3 nights in Sep 2025

10/10 Excellent

Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Wassim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Natalie

Stayed 4 nights in Sep 2025

10/10 Excellent

Tuong-Vy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Cleve

Stayed 9 nights in Sep 2025

10/10 Excellent

Alexis Krystina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel for price we paid. No complaints with anything on our stay.
Stayed 2 nights in Sep 2025