4.2 out of 5

"Great location near everything! Very cool decor and great views. The bottled water prices were ridiculously high but that's to be expected. Staff was ... " More

By a verified traveler on Sun 11 Jun 2017

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Hotel Description

A luxury stay in the heart of Manhattan awaits you at W New York - Times Square. Within steps you'll find Broadway and Times Square within a short 5-minute stroll. Highlights at this Art Deco hotel include 2 restaurants, 3 bars/lounges, and a conference center.

WiFi, wired Internet, and cable TV are featured in all 509 rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while premium bedding and down comforters invite a good night's rest. Additionally, DVD players, free weekday newspapers, and safes are available.

The restaurant, Dos Caminos, serves Mexican cuisine and is open for lunch and dinner. 2000 square feet (186 square meters) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business center. Other amenities include a fitness center and WiFi in public areas. Each morning continental breakfast is served between 11 AM and noon. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4.5-star Central New York City hotel include Rockefeller Center and Ed Sullivan Theater.

Spectacular Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$217 per night

Cool Corner: Hudson River and Broadway View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spectacular Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fantastic Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Wonderful Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wonderful Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

W New York - Times Square ratings based on 55 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5

Amazing location!

Pros: Location in the heart of Broadway. CLose to everything.
Location: Broadway shows, Rockefeller Center, Central Park, Macys, Empire State Building all within easy walking distance.
Great location near everything! Very cool decor and great views. The bottled water prices were ridiculously high but that's to be expected. Staff was always very friendly and ready to answer any questions.

Posted by , from Kansas City on Jun 11, 2017

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4 out of 5
Very convenient, everything was accessible. The hotel was very clean & there is more to it than just rooms. It has a night club and amazing restaurants.

Posted by , from R. on Jun 8, 2017

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4 out of 5

Noisy but nice

Staff is friendly and helpful. Rooms are a good size for NYC. Fun, young atmosphere. Being in Times Square, there is always something going on at all hours. That's great, until you want to sleep. I was on the 20th floor and could still hear the chaos of Times Square as if I was on ground floor. They probably need some better insulated windows. All in all, though, I think it was a great place to stay, especially if you want to be in the center of the action.

Posted by on May 23, 2016

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4 out of 5

Housekeeping

Pros: Location, location, location.
Cons: Housekeeping
Location: The hotel is walking distance to all the major attractions.
My overall experience in staying at this hotel was very pleasant. Good location, good restaurants and hotel staffers were very pleasant. My only concern was the housekeeping, when we checked in there was a tray outside our room and until we checked out still there. They didn't change our glasses and didn't give us new toiletries (soap, shampoo etc). But overall I'll come back and stay here.

Posted by , from hercules, california on Apr 19, 2016

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4 out of 5

Great location, good views, under construction :-(

Right in the middle of Time Square. Our corner room with a view was partially obstructed by what I'd guess was construction shielding. The room was nice, not brand new, but still pretty neat and crisp. The lobby area was under construction, so that was a detraction.

Posted by , from New Paltz, NY on Jan 12, 2016

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5 out of 5

Great location on Times Square.

Pros: All of the above
Cons: Not much. I liked the room, location, cleanliness and staff
Super convenient but as impressive were the rooms. Plenty of space even with a king bed and you could not hear the traffic and horns like you can in many NY hotels. Staff very friendly and helpful too.

Posted by on Oct 13, 2015

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4 out of 5

Pretty poshy

Perfectly located and no screaming kids running around.

Posted by on Sep 21, 2015

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5 out of 5

*Hotel perfect

Pros: Great location for food and theatres
Cons: Remove wifi fee
Location: Easy for the hop-on hop-off buses, walking distance to most theatres, pharmacies and restaurants
Great location - great staff- great comfort Would highly recommend. Discontinuing the wifi fee of $14+ a day would put the icing on the cake

Posted by , from Bermuda on Aug 6, 2015

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5 out of 5

Excellent hotel right in Times Sqaure

Pros: See above.
Cons: None
Location: See Above write up.
The W hotel in Times Square is wonderful! Even though it is going through major renovations, they've found a way to make guests feel comfortable and well cared for. Needless to say its location is so convenient to theater, shopping, Carnegie Hall etc. The staff is personable, knowledgeable and efficient. The renovations currently taking place will make it an even more secure building in that non guest visiting the public areas will not be able to enter the private areas ie elevators. I highly recommend the W Time Square to all who want a first class hotel in New York. RW Gutman

Posted by , from Lake Geneva, Wisconsin on Jul 9, 2015

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5 out of 5

Love it! Great location!

Pros: The location and the comfortable pillow.
Cons: None
Location: Excellent location!
Enjoy our relaxing vacation. Great location and very nice. Great view!

Posted by , from Dartmouth on Jul 8, 2015

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Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business center and meeting rooms. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 2000 square feet (186 square meters) and includes a conference center. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury W New York - Times Square. Parking is available for a fee.

  • 509 guestrooms or units
  • 57 levels
  • 2 dining venues
  • 3 bars or lounges
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (16.1 km / 10 mi)
  • Train station: New York Penn Station (2 km / 1.2 mi)
  • Metro station: Times Sq. - 42 St. Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

W New York - Times Square offers 509 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include rainfall showerheads, bathrobes, designer toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 11 AM to noon.

W New York - Times Square has 2 restaurants serving lunch and dinner.

Dos Caminos - This restaurant specializes in Mexican cuisine.

24-hour room service is available.

Nearby Activities

The hotel's FIT Fitness Center includes the latest strength and cardio equipment, Pilates balls and mats, and TVs. Personal training is available for a surcharge.

Central Park, 12 blocks north of W New York Times Square, offers walking, biking, and running paths; in-line and ice-skating; birding; boating; and a host of other recreational diversions.

The recreational activities listed below are available on site or nearby; fees may apply.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

Parking is available (surcharge) at W New York - Times Square. There are no in-out privileges. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 125 per accommodation, per day, plus a deposit of USD 100 per stay
  • Weight limit: 40 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 35 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 45USD Sedan/ 55USD Oversized per day
  • Valet parking fee: USD 75USD Sedan/ 85USD Oversized per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 125 per accommodation, per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • W Hotel New York Times Square
  • W New York Times Square
  • Hotel W New York Times Square
  • w New York - Times Square Hotel City
  • w Hotel Nyc
  • w Hotel Times Square
  • w New York - Times Square Hotel New York City
  • w Times Square

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.