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Hotel Description

4-star hotel near Grand Central Terminal, connected to a shopping center

Central New York getaway

A stay at this Manhattan hotel places you steps from Grand Central Terminal and within a 10-minute walk of 5th Avenue. Broadway and Bryant Park are also within half a mile (1 km).

Business services

A 24-hour gym, valet parking, and laundry facilities are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. A coffee shop, a snack bar/deli, and express check-in are also on offer.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max
$253* Per night/room Oct 8 - Oct 9

Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, City View

Bed Count 1 King Bed Maximum Occupancy 8 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Grand Central New York ratings based on 36 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hyatt Grand Central New York

Everyone (21) Couples (5) Family (7)
4 out of 5
Very nice stay except smoke alarms when off 3 times at 7 am after getting out the shower

Posted by on Sep 11, 2023

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Comment from Hotel Management

Sep 22, 2023 by Anette

Thank you for your valuable feedback; our guests' feedback is a great tool for us to identify any issues that need to be addressed and help us to take corrective actions in order to avoid similar future inconveniences.

5 out of 5
Great staff all around!!

Posted by on Sep 9, 2023

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Comment from Hotel Management

Sep 22, 2023 by Anette

Thank you for sharing your experience. We hope to see you again one day!

1 out of 5

Posted by on Sep 3, 2023

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3 out of 5

Posted by , from MILTON on Sep 2, 2023

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5 out of 5
Great experience. Rooms were a good size. Property well maintained. Nice staff. Rooms cleaned after first night- very rare these days. Lots of families from within and outside of U.S. Just check out more than an hour ahead of checkout times. No prob w elevators except when everyone was trying to check out around 10 am.

Posted by on Jul 10, 2023

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Comment from Hotel Management

Aug 23, 2023 by Anette

Thank you for sharing your experience. We hope to see you again one day!

5 out of 5

Posted by on Jun 25, 2023

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3 out of 5
I love staying here but my room 2762 ‘s bathroom had a lot of mildew on the floor and shower. This could be cleaned with a good mildew cleaner or even. Hydrogen peroxide and Dawn dish soap. It will come off pretty easy.

Posted by on Jun 23, 2023

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Comment from Hotel Management

Jul 6, 2023 by Anette

Thank you for sharing your feedback with us, we really appreciate it.

5 out of 5

Posted by on Apr 15, 2023

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Comment from Hotel Management

May 24, 2023 by Anette

Thank you for your 5-star rating! We truly appreciate it!

1 out of 5
Hidden Charges : Upon checking, the hotel demand payment for addition 'resort fee'. We should have booked elsewhere for the inflated price.

Posted by , from Houston on Apr 10, 2023

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Comment from Hotel Management

Apr 21, 2023 by Anette

Hello, at check-in, all guests receive a QR code linking to a PDF that outlines all the exclusive inclusions. We’re sorry you weren’t able to experience it to the fullest. On your next visit, please be sure to take advantage of all our offers.

5 out of 5
Great view of the city. Friendly staff. Great location for dinning and shopping. Easy to get around transportation wise. Will recommend it to friend's and family. Well definitely come back and stay again.

Posted by , from San Jose on Apr 4, 2023

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Comment from Hotel Management

Apr 21, 2023 by Anette

Thank you for your 5-star rating! We truly appreciate it!

About the Hyatt Grand Central New York

Location 109 East 42nd Street, New York, NY 10017

Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site and wired Internet is free in public spaces. Business amenities include a 24-hour business center and 26 meeting rooms. Event space at this hotel measures 18370 square feet (1707 square meters) and includes a conference center. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Hyatt Grand Central New York. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 1298 guestrooms or units
  • 25 levels
  • 18370 sq ft of conference space
  • 1707 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (0.7 km / 0.5 mi)
  • Metro station: 5 Av Station (W. 42nd St.) (0.7 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, and hair dryers. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 45 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Internet access
  • Newspaper
  • Phone calls
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14.00–50.00 per person
  • Valet parking fee: USD 80 per night
  • Pet fee: USD 45 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt New York
  • Grand Hyatt New York Hotel
  • Hyatt New York Grand
  • New York Grand Hyatt
  • Grand Hotel Hyatt New York
  • Grand Hyatt Hotel New York
  • Grand Hyatt New York City
  • Hotel Hyatt New York
  • Hyatt Hotel New York City
  • Hyatt New York City
  • New York City Grand Hyatt Hotel
  • New York City Hyatt
  • New York Hyatt
  • Grand Hyatt Hotel
  • Grand Hyatt
  • Grand Hyatt New York
  • Hyatt Central York York
  • Hyatt Grand Central New York Hotel
  • Hyatt Grand Central New York New York
  • Hyatt Grand Central New York Hotel New York

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.