ADVERTISING SPONSORED LISTING
Enter dates to see availability
Park Lane Hotel ratings based on 43 Verified Reviews
Nice hotel convenient location
Perfect winter stay
Jan 18, 2016 by Jenelle Almanzar
Wil, We are so sorry to read about all the mishaps experienced during your most recent stay. This is not the type of service we strive for. Please feel free to reach out to me directly if you're willing to give us another try.
Disappointed Guest indeed
Jan 4, 2016 by General Manager
We are so sorry to read you had a terrible experience upon arrival. Our facilities fee is fully mentioned on our website and includes a lot more than only wifi; it also includes unlimited domestic and international calls, a hospitality reception from 5-7 daily and access to our gym, etc. We are sorry you were unable to take full advantage of it.
Dec 27, 2015 by GM
Thank you for your candid feedback. We are embarassed that your stay was less than perfect. We aim to pair a warm and welcoming product with exceptional service at a great value. We failed to provide that for you. Please accept our sincere apologies for not meeting your expectations. We only hope that you will consider staying with us again and grant us an opportunity to mend the the impression we have made. Your thoughts and voice have been heard. Happy Holidays General Manager
Nice location Facilities and condition Poor
Dec 15, 2015 by General Manager
Steven, We sincerely apologize for the inconveniences experienced throughout your most recent stay This is certainly not the upscale, luxurious experience we want to provide to our guests. We hope you give us an opportunity to turn this negative experience around. However, our facilities fee is clearly advertised on our website before booking your stay. We are sorry this was missed but do hope you were able to take full advantage of everything it has to offer. Your voice and thoughts have been heard.
Nov 23, 2015 by General Manager
Good day, We are sorry to hear you did not have a very favorable stay. We hope you give us an opportunity in the future to turn this around.
About the Park Lane HotelLocation 36 Central Park S, New York, NY 10019
Family Friendly Amenities
- Family Property
- Free WiFi
- Laundry facilities
- Free cribs/infant beds
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)