"Beautiful Hotel!! For a quieter stay maybe book over 20th floor. We were on 18 and heard too much. Staff is VERY pleasant!!! " More
City center retreat
A stay at this Manhattan hotel places you steps from Al Hirschfeld Theatre and within a 5-minute walk of Times Square. Also, Bryant Park is within half a mile (1 km) and Madison Square Garden is within 2 miles (3 km).
Business services
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 13 conference rooms, as well as the business center and free WiFi in public areas. Self parking, a lobby fireplace, and dry cleaning are also offered.
Dec 20, 2021 by Customer Service
Thank you for the outstanding review, Wendy! We're delighted your experience at InterContinental New York Times Square was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Alex K Social Media Manager
Jun 25, 2021 by Customer Service
Thank you for taking the time to share this 4/5 review! We're so glad to hear your time with us was so enjoyable! We're delighted you appreciated our convenient location. We care deeply about the comfort and satisfaction of our guests so we'll address your concerns regarding our quality of cleanliness with the appropriate members of our team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even more positive experience with you soon! Have a wonderful day! Alex K Social Media Manager
Jun 14, 2021 by Customer Service
We appreciate your feedback. It's unfortunate you had such challenges during your time with us. While we're pleased to hear you appreciated our location and views, we're disheartened that our accommodations, amenities, and guest services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the appropriate members of our team moving forward. We hope for the chance to host you again soon for a more positive experience. Alex K Social Media Manager
Mar 16, 2021 by Customer Service
Thank you for submitting your feedback with us. We are always working as hard as we can to provide the most enjoyable of visits for our guests. We regret to hear that your experience with us was anything less than ideal. We will share these concerns with the appropriate members of our team so we may moving forward. We hope you plan on staying with us again soon as we'd love to improve your opinion of us. Alex K Social Media Manager
Feb 21, 2021 by Customer Service
Thanks for the perfect rating! We can't wait to see you again soon for another amazing experience at InterContinental New York Times Square. Have a fantastic day! Alex K Social Media Manager
Feb 23, 2021 by Customer Service
Thank you for the amazing rating! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at InterContinental New York Times Square soon! Thanks again and have a fantastic day! Alex K Social Media Manager
Jan 7, 2020 by Customer Service
Thank you for the 4/5 review! It's excellent you enjoyed your time with us. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our breakfast with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a beautiful day! Alex K Social Media Manager
Jan 7, 2020 by Customer Service
Thanks for the splendid review! We're elated knowing you had such an incredible time at InterContinental New York Times Square. We're very keen on having our guests feel excited to come back. There's nothing more important to us than the happiness of our guests. Thank you again for the fantastic review. We look forward to your next trip. Have a beautiful day! Alex K Social Media Manager
Nov 11, 2019 by Customer Service
Thank you for the amazing rating! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying with us again soon! Thanks again and have a fantastic day! Alex K Social Media Manager
Oct 1, 2019 by Customer Service
Thank you for sharing your thoughts with us, Tim! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit. Thank you and have a lovely day! Alex K Social Media Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. There are 13 meeting rooms available. A 24-hour fitness center, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury InterContinental - New York Times Square, an IHG Hotel. For a fee, parking is available. This 5-star New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
InterContinental - New York Times Square, an IHG Hotel offers 607 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
InterContinental - New York Times Square, an IHG Hotel has a restaurant on site.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.