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Freehand New York

4-star property
23 Lexington Ave, New York, NY 1-855-201-7819
4.3 out of 5
Excellent!
See all 12 travelocity Reviews

"Loved the hotel. Thought it was weird we couldn’t get to the rooftop bar from the hotel elevator even though we were staying in the hotel. " More

By a verified traveler on Mon 06 Sep 2021

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Hotel Description

4-star hotel perfect for exploring New York

City center stay

A stay at this Midtown hotel places you steps from Gramercy Park and within a 5-minute walk of 5th Avenue. Madison Square Park and Flatiron Building are also within half a mile (1 km).

Renovated in 2017

A nightclub, 5 restaurants, and a 24-hour gym are all featured at this smoke-free hotel. Business travelers can take advantage of the free WiFi in public areas. There's a bar/lounge on site, and concierge services and free newspapers are also provided.

Free WiFi, Smart TVs

The 395 soundproofed guestrooms offer free WiFi and room service. Smart TVs come with digital channels, and other amenities include free bottled water and hair dryers.

Cozy Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$158* Per night/room Nov 14 - Nov 15

Studio Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Gallery Suite ADA

Bed Count 1 King Bed Maximum Occupancy 6 Max

Premium King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Solo Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Freehand New York ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Freehand New York

Everyone (5) Couples (3) Family (4)
5 out of 5
Loved the hotel. Thought it was weird we couldn’t get to the rooftop bar from the hotel elevator even though we were staying in the hotel.

Posted by , from Brick on Sep 6, 2021

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Comment from Hotel Management

Sep 7, 2021 by Freehand Team

Hi Maureen, Thank you for your feedback, The rooftop Bar is still at the soft opening stage so the occupancy is not quite at 100% and security would like to keep track of how many people go to the rooftop Bar so they have temporarily changed the entrance to the side of the building to not mix up guest with the Bar guest. Slowly but surely We will be fully back up and running soon. :)

5 out of 5

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 22, 2021 by Team Freehand New York

Thank you for taking the time to share your Freehand New York experience! We’re delighted to know that you had a blast. We look forward to another opportunity in the (very near) future to welcome you back. All the best, Team Freehand New York

4 out of 5
Carpet in our room was dirty and furniture was dusty

Posted by on Mar 15, 2020

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5 out of 5
Check in was fast and efficient. Room was ready for me and my dog. Very happy

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 26, 2019 by Laura F

we hope to see you and your dog again soon!

5 out of 5
I like everything about it Artsy and relaxing! Great accommodations and architecture Very friendly staff

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 26, 2019 by Laura F

Thank you so much for your kind words, we're big on the arts and big on having friendly staff!

4 out of 5
Nice but the building was old. There were the construction near by so quite annoying when I’m in the room.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Dec 8, 2019 by Laura F

Our hotel was built in 1929, so although the building itself is old, it comes with lots of character. We're sorry the construction taking place in the neighborhood, we do our best to minimize sound levels within our means, but this is beyond our control.

3 out of 5
The hotel was very vintage, and very artistic. I loved that part of the hotel. The bathroom was minuscule, and it was a very noisy place to try and get some rest. There was this god-awful sound when you took a shower too, sometimes, like grinding gears. There were people walking around near my door a lot too, and you could clearly hear conversations through it. Not the best for privacy, either. The rooftop bar was nice, but very expensive. It was very crowded when we went up there, but the view was fantastic. Can't say enough nice things about the people who worked at the door who were really the best part of the staff. They were so helpful and friendly, and it really made me feel welcome.

Posted by on Oct 16, 2019

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Comment from Hotel Management

Dec 8, 2019 by Laura F

Thank you so much for reaching out. We do apologize for the crowds you encountered upstairs on the rooftop but we're happy it was well worth it for the view. As far as the front desk staff and Bell team, it means a lot knowing they always made you feel at home. We hope to welcome you back soon!

5 out of 5
I loved the entire place! The hotel was beautiful. A particular bar staff was ride at Broken Shaker but other than that, amazing time

Posted by on Sep 29, 2019

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5 out of 5
Staff were very friendly, courteous and accommodating.

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by Laura F

Thats what we love to hear :)

5 out of 5

Posted by on Dec 22, 2018

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About the Freehand New York

Location 23 Lexington Ave, New York, NY 10010

Property Features

There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A nightclub, a 24-hour fitness center, and a terrace are also featured at the business-friendly Freehand New York. The hotel can provide concierge services and wedding services. A complete renovation of Freehand New York was completed in December 2017. This 4-star New York hotel is smoke free.

  • 395 guestrooms or units
  • 5 dining venues
  • Nightclub
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: New York 23rd St. Station (0.8 km / 0.5 mi)
  • Metro station: 23 St. Station (Park Av.) (0.2 km / 0.1 mi)

Room Amenities

Freehand New York offers 395 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

Simon and the Whale - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

The Studio - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Smile to Go - This café serves breakfast, lunch, and dinner.

GW Bar - This cocktail bar serves light fare only.

Broken Shaker - This rooftop bar serves brunch and dinner. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 100 for adults, USD 5 and USD 100 for children (approximately)
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Freehand New York Hotel
  • Freehand Hotel
  • Freehand
  • Freehand New York Hotel
  • Freehand New York New York
  • Freehand New York Hotel New York

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.