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This was my 4th visit but first visit at this time of year. The other stays were all later in the year and out of season. I was in a room with a connecting doorway. The people in that connecting room liked to talk alot. There were a couple of times I could here the person they were talking to over ...
I checked in at night, and it took a few minutes for the staff to finish their conversation to notice me standing there. On my very last day, I was told that there was mini parties that I missed that I was not aware of, and it would have been great to know about that when I checked in. Also, I was ...
I don't feel the staff was very accommodating. We had a few hiccups, things in our room were dirty, one of our keys didn't work, my room was far away from the desk, like 5 buildings away to walk back after my door wouldn't open in heels at 1 am, no fun.. And they just weren't very accomedating or ...
Nice facility, we had a little problem with the hot water but they fixed it promptly. Couldn't use the pool, too cold.
Room was spa spacious, the bed was amazing and comfortable, and it was clean! The staff were helpful, courteous, and professional. If I ever go to Palm Springs again, I will stay there.
Nice hotel, heard food was bad from multiple people so I went out, my only complaint was the heater was extremely noisy (couldn't hear TV when on). But obviously pretty mild complaint
Nice rooms, clean hotel, great playlist playing at the pool.
Check in clerk was very pleasant and friendly, great customer service and welcoming. We were upgraded to a beautiful room since we were celebrating our Anniversary and our overall stay was amazing.
Staff and overall casino were very polite and clean, i give them 10+ stars. Will staythere again.
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