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"We took a spontaneous to Palm Springs, played hotel roulette when booking rooms and got The Saguaro. Best decision ever. The vibe of the hotel is youn ... " More

By a verified traveler on Thu 05 Jul 2018

Hotel Description

4-star spa resort near Palm Springs Convention Center

Heart of Palm Springs

You'll find Palm Springs Convention Center and Palm Springs Art Museum within 3 miles (5 km) of this Palm Springs resort. Moorten Botanical Garden and Cactarium and Bel Air Greens are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this smoke-free resort. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the outdoor pool and perks like free self parking and a free area shuttle.

Free WiFi, patios

In addition to flat-screen TVs with cable channels, the 245 guestrooms offer free WiFi and patios. Refrigerators, room service, and free local calls are also available.

Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$89 per night

Room, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Patio, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Saguaro Palm Springs ratings based on 20 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Saguaro Palm Springs

Everyone (9) Other (1)
1 out of 5

Posted by on Dec 26, 2018

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Comment from Hotel Management

Dec 28, 2018 by Paul

Hello and good morning, we are sadden to see this review and so sorry for what ever may have been the experience. please feel free to reach us directly so we may be able to resolve an issues. Thank you

2 out of 5
Staff was wonderful and friendly but my shower head didn’t work at all and couldn’t help me with a new room

Posted by on Dec 17, 2018

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Comment from Hotel Management

Dec 20, 2018 by Paul

Good Morning Mickey, We are truly sorry to hear about this issue we could not resolve for you. We will certainly follow up with the team involved that day to see where we went wrong but would have happily moved you to another room and again truly sorry. Thank you

5 out of 5

Spontaneous Surprise

We took a spontaneous to Palm Springs, played hotel roulette when booking rooms and got The Saguaro. Best decision ever. The vibe of the hotel is young, fun, and relaxing. We only stayed one night but we definitely want to stay more the next time around. Ate at both restaurants, loved them both! Room was clean, comfortable and super cute. Can’t wait to go back!

Posted by , from Long Beach, CA on Jul 5, 2018

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4 out of 5

Fun hotel..close to everything in Palm Springs are

Pros: The pool area was very clean, bright colors, clean pool water. It was quiet. Plenty of hot water and fun environment.
Cons: We had to ask for more than one washcloth and the stopper in the tub did not work. Other than that the hotel was great.
Location: Close to downtown, close to the tram, close to restaurants. Loved the locations.
Stayed two nights. Had a lot of fun. Hotel was clean, pool area was very nice.

Posted by , from Tempe, AZ on Mar 10, 2018

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3 out of 5

Almost there

This hotel has the right idea with decor but it’s like they haven’t really committed to finishing. There are dirty white walls that they could easily put a fresh coat of paint on. Our room was on the bottom floor facing the parking lot and smelled of old smoke. I probably would not stay there again but my 19 year old daughter said she would.

Posted by on Nov 19, 2017

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Comment from Hotel Management

Nov 24, 2017 by Adam

Hello, Pam I am so sorry to see that you were left with a less than exciting first impression of our property. We value our guests comments and are taking the necessary steps to communicate your concerns with our maintenance department.

5 out of 5

Always a good time here

Nice rooms, clean hotel, great playlist playing at the pool.

Posted by , from Los Angeles on May 25, 2016

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5 out of 5

Very Convenient

Less than a ten minute ride from the airport. Hotel conveniently located across from a strip mall including grocery store. Also, only a 20ish minute walk from downtown. No rental car needed! Definitely staying here next time!

Posted by , from colorado on Jan 15, 2016

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2 out of 5

REVIEW

Pros: CONVENIENT ACCESS
Cons: ADVERTISE AS A MOTEL
Location: TURNS OUT PALM SPRINGS IS NOT THE PLACE TO STAY. PREFER PALM DESERT OR LA QUINTA
THIS WAS A MOTEL AND NOT A HOTEL. NOT AS LUXURIOUS AS ADVERTISED. STAFF WAS PLEASANT AND ROOM WAS CLEAN BUT I THOUGHT I WAS GETTING A MORE UPSCALE PLACE.

Posted by on Nov 23, 2015

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4 out of 5

Cool hotel and great atmosphere

Overall, the hotel experience was awesome. Atmosphere, pool, retaurants, stairways, interiors.. We just appreciated the detailed artistic approach. Free parking was great, too! A big concern were the flies; we couldn't lay out by the pool without flies landing on us and everyone else. Also, the room itself was spacious and aesthetically pleasing. balcony chairs were a little dirty and the leather upholstery on the chairs/tables had big stains. The pool bar was only open from 11am - 6pm, even though the pool was open til midnight; if they extended those hours, keep some low music on, and lit up the pool at night, the experience would've been more awesome.

Posted by on Aug 5, 2015

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2 out of 5

Be Aware of Resort Fee

Pros: Comfortable bed.
Cons: Abolish the resort fee.
Location: There is a supermarket across the street and a shopping center a couple blocks down.
I ended up at this hotel by purchasing a TOP SECRET HOTEL DEAL. not much of a deal - it was a $15 discount and only then did I learn I was required to pay $25 plus tax in "resort fees." (Almost $30 in resort fees). This is not a resort. It is aglorified hotel with a colorful swiming pool. On my way to my room I noticed that the plaster is falling off in places in the hall ways and the walls are marked and dirty. My first room was dark and smelled musty (rooms have wall-mounted a/c units which can be smelly) I requested another room. This one was brighter and less damp but outside the door were a pile of old ishes. The coffee cup was molding in the bottom. It was still there when I checked out. The bathrooms are old and not very nice. The bathroom was nicer at the Quality Inn I stayed at a month ago. The bedroom is clean and colorful - to the extent some people might find obnoxious. On the upside, the front desk staff were very nice and the bed was very comfortable. Also the alarm clock has nature noises setting which you made need to drown out loud music at night. If you are in your 20's this might be a good place to go party -- but be midful you will have to pay another almost $30 on top of your room fees. If you are a young family or business traveler, I would not recommend. The wi-fi is terrible, nights are noisy and the premises not worth the extra fees.

Posted by , from San Diego on May 9, 2014

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Property Features

The Saguaro Palm Springs offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. A 24-hour fitness center, spa services, and multilingual staff are also featured at the business-friendly The Saguaro Palm Springs. An area shuttle within 5 mi and a roundtrip airport shuttle during limited hours are free. Self parking is free. This 4-star Palm Springs resort is smoke free.

  • 1 building
  • 245 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (4.7 km / 2.9 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Free self parking and extended parking

Room Amenities

The Saguaro Palm Springs offers 245 air-conditioned accommodations with safes and hair dryers. Rooms open to patios. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private patio
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

El Jefe - This cocktail bar specializes in Mexican cuisine.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Yoga classes/instruction on site

Spa Services

The Saguaro Spa has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Number of treatment rooms 6
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking.

Airport shuttle service is available from 8 AM to 4 PM. Fees may apply. Contact the property in advance to get details.

An adult age 18 or older must assume all liability for the booking.

Airport transportation is offered from 8 AM to 4 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place a credit/debit card authorization of $50 per day for any incidentals that may occur during length of stay. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Fitness center access
  • Fitness/yoga classes
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • Concierge/valet service
  • Self parking
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Saguaro Palm Springs Joie de Vivre Boutique
  • Saguaro Palm Springs Joie de Vivre Boutique Hotel
  • Saguaro Palm Springs Hotel
  • Saguaro Hotel
  • Saguaro Palm Springs
  • Saguaro
  • Palm Springs Holiday Inn
  • The Saguaro Palm Springs a Joie de Vivre Boutique Hotel
  • Saguaro Palm Springs Resort
  • Saguaro Resort

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).