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The Saguaro Palm Springs

4-star property
1800 E Palm Canyon Drive, Palm Springs, CA 1-855-201-7819
3.3 out of 5
See all 11 travelocity Reviews

"Nice that it was full of families. Our kids got to make friends. Food from El Jefe is delicious! " More

By a verified traveler on Thu 08 Apr 2021

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Hotel Description

4-star spa resort in Sonora Sunrise

Central Palm Springs getaway

Your stay at this Sonora Sunrise resort places you within 2 miles (3 km) of Indian Canyons Golf Resort and Boomers! Palm Springs. Moorten Botanical Garden and Cactarium and Palm Springs Swim Center are also within 2 miles (3 km).

Full-service spa, dining

This resort features a full-service spa, 2 spa tubs, and a restaurant. Enjoy the outdoor pool and perks like free self parking. Enjoy the gym and unwind at the bar/lounge and poolside bar.

Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$96* Per night/room Jun 5 - Jun 6

Room, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Patio, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Patio, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Saguaro Palm Springs ratings based on 11 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Saguaro Palm Springs

Everyone (5) Couples (1) Family (4)
1 out of 5
Who is the worst hotel experience I’ve ever had in my life I would never stay there nor would I recommend anyone else to stay there ever! We canceled our second day and second night and we would like our money back. How do we do that?

Posted by on Mar 5, 2023

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Comment from Hotel Management

Mar 9, 2023 by The Saguaro Palm Springs

Thank you for your feedback. We have reached out to the 3rd party and asked for a full refund. We do apologize for the less than desirable stay you had with us.

1 out of 5
I was in bed this morning on my laptop when I heard some scratching. I thought it was nothing and got up and used the restroom. When I returned there was a large bug on the pillow. It freaked me out. What if it crawled on me when I was asleep. Yuck

Posted by , from WOODSIDE on Nov 3, 2022

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Comment from Hotel Management

Nov 4, 2022 by Maria Aspiazu

Dear Susanna, Thank you for taking the time to offer your feedback from your recent stay. I am very sorry to hear of the challenges you faced with the room. I will be sure to pass this feedback along to our Executive Housekeeper to insure this issue is rectified. Please know, this is not reflective of our operation standards or wishes. However, it is evident that we failed to deliver you with the true Saguaro experience. I only hope you can accept our sincere apologies for these inexcusable mishaps and that this experience has not tainted your impression of our hospitality as a whole. Please feel free to contact a member of our Front Desk Management Team the next time you book with us; we will personally take responsibility of your reservation. Warmest Regards,

3 out of 5

Posted by , from San Diego on Jun 5, 2022

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Comment from Hotel Management

Feb 20, 2023 by The Saguaro Palm Springs

Thank you for your feedback!

1 out of 5
The rooms were filthy and worn down. We had to switch to a different room and it was even worse! Peeling paint, burns and stains on curtains, carpets dirty and stained. Even the hallway had food, tons of dirt/debris all over the carpet. I have never stayed in a hotel that charges so much and looks like that.

Posted by , from San Jacinto on Mar 7, 2022

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Comment from Hotel Management

Mar 7, 2022 by Kenny

Thank you for your feedback. I'm sorry you did not enjoy your stay. I will share your experience with the team so the hotel can continue to grow!

4 out of 5
next

Posted by on May 30, 2021

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Comment from Hotel Management

Jun 7, 2021 by Ashlee Flores

Hello Anonymous, Thank you for your review. We hope to welcome you back in the near future. Warm Regards, The Saguaro Palm Springs

5 out of 5
Nice that it was full of families. Our kids got to make friends. Food from El Jefe is delicious!

Posted by on Apr 8, 2021

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5 out of 5
I have stayed multiple times over many years at the Saguaro and I love it. However it looks like the property is getting run down and it’s time for them to even do minor touch ups and cleaning. There was scuffs all over the hall walls. The wall paper in rooms which has been painted over is bubbling and peeling. Lots of spots that needed touch up paint in rooms. These aren’t major repairs or needs for remodel. The Saguaro needs to become best friends with a magic eraser and then need to bust out their bright paints and just go through and do simple touch ups. I was pretty disappointed with the condition.

Posted by on Mar 23, 2021

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5 out of 5
Great service, very clean and the pool area was everything 🧡❤️💚💙

Posted by , from Orange County, CA on Jul 10, 2020

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Comment from Hotel Management

Jul 10, 2020 by Amanda O

Hello! Thank you so much for taking the time to provide us with your valuable feedback, i'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon. Cheers!

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 19, 2020 by Amanda O

Hello , We're so glad that you enjoyed your time with us here at the, Saguaro Palm Springs, we hope to see you back real soon! Amanda Osborn Front of House Director

2 out of 5
the rooms were very cute and clean, the staff was pleasant, but playing music on your tv for 10.00, disappointing :-(, most TV channels, memo on-screen it says connectivity not available at this time, some channels did work. No ice in ice machines, Toliet did not work well, had to flush many many times and no phone to call the front desk to fix it, ( because the TV did not connect), they say you can check out by TV, but that did not work either... so I had to drive to the front, where there is NO PARKING to check out. I would no go back

Posted by on Oct 7, 2019

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About the The Saguaro Palm Springs

Location 1800 E Palm Canyon Drive, Palm Springs, CA 92264

Property Features

The Saguaro Palm Springs offers its guests a full-service spa, 2 spa tubs, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. There are 3 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at The Saguaro Palm Springs. Self parking is free. Smoking is allowed in designated areas at this 4-star Palm Springs resort.

  • 1 building
  • 245 guestrooms or units
  • 3 levels
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

The Saguaro Palm Springs offers 245 accommodations with safes and hair dryers. Rooms open to balconies or patios. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

El Jefe - This cocktail bar specializes in Mexican cuisine.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Saguaro Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place a credit/debit card authorization of USD 50 per day for any incidentals that may occur during length of stay.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.01 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–20 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Saguaro Palm Springs Joie de Vivre Boutique
  • Saguaro Palm Springs Joie de Vivre Boutique Hotel
  • Saguaro Palm Springs Hotel
  • Saguaro Hotel
  • Saguaro Palm Springs
  • Saguaro
  • Palm Springs Holiday Inn
  • The Saguaro Palm Springs a Joie de Vivre Boutique Hotel
  • Saguaro Palm Springs Resort
  • Saguaro Resort
  • The Saguaro Palm Springs Resort
  • The Saguaro Palm Springs Palm Springs
  • The Saguaro Palm Springs Resort Palm Springs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.