Downtown Palm Springs stay
A stay at this Downtown Palm Springs hotel places you steps from O'Donnell Golf Club and within a 5-minute walk of Desert Fashion Plaza Shopping Center. Plaza Theatre and Heusso Gallery are also within half a mile (1 km).
Multiple dining options
This hotel features 2 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A bar/lounge, a 24-hour front desk, and a poolside bar are also provided.
Jun 14, 2022 by General Manager
Good Morning, Maryann, It was a pleasure to welcome you to Hyatt Palm Springs. It's wonderful to hear you appreciated the excellent hospitality our team provides. While we're pleased you had an enjoyable experience, we're sorry you were disappointed not to have the street balcony view you were hoping for and that the dinner menu is not currently available. All feedback is gratefully received and allows us to continually review guest satisfaction. Thank you for sharing your comments, and we very much look forward to your return next year!
May 3, 2022 by General Manager
Dear Jennifer, We appreciate you taking the time to leave us your feedback. When booking through a third-party site, refund requests need to be made with them. We understand that this may be an inconvenience and we certainly apologize. You can be confident that your experience is not common at our establishment. Rest assured that our team will investigate your comments to ensure that our accommodations are in top-notch condition. Thank you for bringing this to our attention.
Jan 22, 2022 by General Manager
Dear James, We appreciate your feedback, and we're glad our friendly staff impressed you. However, we apologize for any confusion with your reservation and for any delay during check-in. We'll look into this further, and we hope you'll consider staying with us again in the future.
Dec 6, 2021 by General Manager
Dear David, Guest feedback is always appreciated as we consider it to be a valuable learning opportunity. We sincerely appreciate you taking the time to share your experience with us. Please accept our apologies for the inconvenience you encountered upon check-in. We always strive to provide a perfect experience for all of our guests and will work with our staff to ensure this does not happen again in the future. Should you be in the area again, we would be grateful for another chance to change your perceptions of our hotel.
Dec 6, 2021 by General Manager
Dear David, We appreciate the opportunity to host you during your recent travels and are happy to know that our friendly staff took good care. of you. However, we deeply apologize for not providing you with accommodations that met your needs or our own standards. As a result, we have notified our maintenance staff of your comments to ensure they are properly addressed. On behalf of our entire team, we wish you continued good health and happy travels ahead.
Hyatt Palm Springs offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 12250 square feet (1138 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Palm Springs. For a fee, parking is available.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Hyatt Palm Springs offers 197 accommodations with iPod docking stations and safes. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Hyatt Palm Springs has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Due to a street festival every Thursday from 5-10 PM, the hotel's main entrance is closed. During this time, guests can access the hotel and valet parking on Belardo Road.
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and Discover. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.