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4.2 out of 5

"From the moment we arrived, we were pampered and treated with such luxury of service, that it was the best and most relaxing vacation we ever had. We ... " More

By a verified traveler on Tue 07 Mar 2023

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Hotel Description

Adults-only boutique resort in Twin Palms

Twin Palms stay

Within a 15-minute walk of this Twin Palms resort, you'll find Boomers! Palm Springs and Moorten Botanical Garden and Cactarium. Indian Canyons Golf Resort and San Jacinto Mountains are also within 2 miles (3 km).

Luxury amenities

This smoke-free resort features a full-service spa, 2 outdoor pools, and a restaurant. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls. Enjoy the spa tub and visit the 2 poolside bars and bar/lounge for drinks.

Deluxe Bungalow

Bed Count 1 King Bed Maximum Occupancy 2 Max
$600* Per night/room Mar 30 - Mar 31

Bungalow, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Studio Suite, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Bungalow

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

L'Horizon Resort & Spa, Hermann Bungalows ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for L'Horizon Resort & Spa, Hermann Bungalows

Everyone (1) Couples (4) Family (2)
5 out of 5
From the moment we arrived, we were pampered and treated with such luxury of service, that it was the best and most relaxing vacation we ever had. We were treated like royalty. No detail was missed. The staff were helpful, friendly, and knowledgeable, with particular reference to Aryanna, Alex, and Andrea. The grounds were meticulously kept. We tried and could not think of a way we could have been treated any better.

Posted by on Mar 7, 2023

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Comment from Hotel Management

Mar 7, 2023 by L'Horizon Resort & Spa

Dear Mr. David, we are humbled by your generous review, thank you for taking the time to share your kind feedback! We are thrilled to hear about your luxurious experience at L'Horizon, it was our sincere pleasure to host you. On behalf of L'Horizon, safe travels and we look forward to hosting you again in the near future.

5 out of 5
Great property, excellent service , gorgeous pool!

Posted by on Oct 28, 2022

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Comment from Hotel Management

Oct 30, 2022 by L'Horizon Resort & Spa

Dear Mr. Hall, it was a pleasure hosting you at L'Horizon Resort & Spa. We are thrilled to hear about your recent experience, we look forward to welcoming you back to L'Horizon Resort & Spa.

4 out of 5

Posted by on Feb 12, 2021

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Comment from Hotel Management

Feb 22, 2021 by Nicholas Sloan - Front Desk Manager

Thank you for your review! We hope that we will have an oppotunity in the future to turn your 4-star rating into a 5-star. Thank you for staying with us and we will see you again the next time you are in Palm Springs!

2 out of 5
Everyone will have their own experience. Here is what I experienced: 1. After checking into the room raw sewage began bubbling out of the shower drain flooding the bathroom with sewage and stench. 2. After leaving the room no information was provided except “we are working on it”. We were essentially held hostage in two chairs in the lobby for four hours. 3. No apology for the problem was ever made. 4. The facility appeared continuously understaffed. The pool bar was rarely staffed. Calling the front desk got a voice recorder and no one ever reacted or responded to the message left. 5. While not disclosed while making a reservation I was required to use valet parking which upon checkout I was informed cost $30 per day. The parking area was just a driveway in front of the hotel. 6. While being required to use valet parking, there was not always staff available to get the car. I had waits of 10-15 minutes twice (and note this hotel has only 24 rooms so the wait was not due to other cars being retrieved). 7. There are two entrances from the parking area to the hotel. One through the lobby and the other through a gate that says guests only but was never locked during my time there. Allowing anyone on to the property guest or not. 8. The hotel’s restaurant was closed the first day of my stay. 9. My overall impression is that management is not supporting this property with appropriate resources or care.

Posted by on Dec 29, 2019

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4 out of 5
It's a gorgeous property, immaculately maintained. The staff are extremely friendly and accommodating. Everything was dreamy and beautiful.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 5, 2019 by L'Horizon

Thank you very much for your kind words, we strive to exceed expectations, we hope you visit us again on your next trip to Palm Springs.

5 out of 5
Cons: Digital TV connection was not working, but they were working to have it repaired soon.
This is an incredible little gem of a hotel. It's gorgeously designed, very clean, intimate, and relaxing. The staff was exceptional. It's in a higher price range, but worth the investment. We will definitely return. Perfect couple's escape.

Posted by on Apr 29, 2016

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Property Features

L'Horizon Resort & Spa, Hermann Bungalows offers its guests 2 outdoor swimming pools and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury L'Horizon Resort & Spa, Hermann Bungalows. For a fee, parking is available. This 5-star Palm Springs resort is smoke free.

  • 1 floor
  • 25 guestrooms or units
  • 2 bars by the pool
  • Built in 1952
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Internet

Available in some public areas: Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

L'Horizon Resort & Spa, Hermann Bungalows offers 25 accommodations with minibars and espresso makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Espresso maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11 AM.

SO.PA - Overlooking the garden, this restaurant specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room Service - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Le Spa has 4 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • No elevator (single level property)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 65 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Masks are not compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 21
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Fitness center access
  • Fitness/yoga classes
  • Nearby fitness center access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16–35 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • L'Horizon Resort Palm Springs
  • L'Horizon Resort
  • L'Horizon Palm Springs
  • L'Horizon
  • Horizon Hotel Palm Springs
  • Horizon Palm Springs
  • The Horizon Hotel
  • L'Horizon Resort Spa
  • L'Horizon Resort Spa
  • L'Horizon Resort Spa Hermann Bungalows
  • L'Horizon Resort & Spa, Hermann Bungalows Resort
  • L'Horizon Resort & Spa, Hermann Bungalows Palm Springs
  • L'Horizon Resort & Spa, Hermann Bungalows Resort Palm Springs

You should know

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.