4.2 out of 5

"First rate. Good work, Peter Zen. Excellent downtown locacation. " More

By a verified traveler on Tue 18 Apr 2017

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Hotel Description

A romantic stay in the heart of Los Angeles awaits you at The Westin Bonaventure Hotel and Suites, Los Angeles. Within a 20-minute stroll, you'll find Microsoft Theater and L.A. Live. Highlights at this hotel include 3 restaurants, 3 bars/lounges, and an outdoor swimming pool.

All 1358 rooms feature free WiFi, cable TV, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining convenient. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. Additionally, down comforters, free newspapers, and free bottled water are available.

A day of pampering can include massages and mani/pedis. The steakhouse, LA Prime, is open for dinner. BonaVista Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Business travelers can take advantage of a conference center, meeting rooms, and a business center. Other amenities include 19 coffee shops/cafés and free WiFi in public areas. Buffet breakfast is available daily. There's also the convenience of valet parking.

Places within a 30-minute walk of this 4-star Bunker Hill hotel include Staples Center and Los Angeles Convention Center.

Traditional Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$199 per night

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Bonaventure Hotel and Suites ratings based on 156 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5
First rate. Good work, Peter Zen. Excellent downtown locacation.

Posted by on Apr 18, 2017

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4 out of 5

Convenient

Pros: Location.
Cons: Improve WiFi--gave up after a few tries. Give guests free or discount parking. Our room is too small (w/ 2 full? beds). OK, since we were always out.
Location: Walking distance to shopping, dining, museums, Staples & Convention Centers. Not far from Universal Studios.
Walking distance to Convention and Staples Centers, dining and shopping areas. Took us 15 minutes to Universal Studios (by car), but for some reason, 45 minutes on return?. Friendly staff. Parking is expensive, but there are cheaper alternatives around. Starbucks in the building charges 2x as much, but there are 2 others across the street, and there's no need to cross the street--there are 2 connecting bridges. Will recommend w/ reservations due to cost of parking and not-so-great WiFi situation. I had higher expectation given the size of the establishment.

Posted by , from Fremont on Aug 1, 2016

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4 out of 5

Highly recommended

Hotel is very nice , the only negative is valet parking only & it's pretty pricey,

Posted by on Jun 21, 2016

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3 out of 5

Nice hotel but had issues

Pros: Great views, good location, nice hotel with comfortable beds.
Cons: Service: Valet parking staff not helpful about where to check in. Room not cleaned and clogged sink in bathroom not fixed even after notifying desk.
Hotel is located in downtown LA, close to many things. We chose this hotel because we were staying four days and going to a concert at the Staples Center. The hotel has quick elevators which was nice because we were on the 30th floor with a fantastic view. My review would have been more positive except for two complaints: our room did not get cleaned and we complained about a clogged sink in the bathroom that was never fixed.

Posted by , from California on Jan 4, 2016

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5 out of 5
Pros: everything
Cons: nothing
top drawer all the way ! the staff was outstanding and the room was beautiful, sorry I didn't need to stay longer.

Posted by , from houston on Dec 8, 2015

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3 out of 5

staff stands around talking to each other mostly

Hotel is nice but rooms are old and small. Most employees sit around and talk most of the day. 1/5 may actually be helpful.

Posted by on Nov 30, 2015

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4 out of 5

Great city hotel in the heart of downtown LA.

Cons: Handicapped room didn't really work for a handicapped person.
Two nights. Totally fine service and room. Over the top expensive in-hotel dinner at LA Prime (food good, prices only for an expense account). Staff very good and the fun of the external glass whizzing elevator towers -- familiar form dozens of movies -- a joy. One hint: don't accept a room too close the the elevators. The lights are distracting when trying to sleep.

Posted by , from Boston on Nov 12, 2015

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3 out of 5
Tired, too large, expensive parking, but I liked their service of providing workout clothing, and the gym was adequate.

Posted by on Oct 26, 2015

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3 out of 5

The Westin Bonaventure Lobby felt like an Airport

Pros: The kids liked the Heated pool
The Westin Bonaventure Lobby felt like an Airport (very commercialized) Not Kid Friendly. The rooms were too small. Last time we stay there.

Posted by on Apr 23, 2015

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4 out of 5

Great location, nice hotel. TINY room.

I've traveled lots in my life and been to countless hotels, but never had a room as small as this one. Was not a big deal to me, but I can imagine many folks would have found it below-value for this particular hotel. Other than that, everything was pretty much perfect. The ground floor can be a little difficult in navigating, but it was a nice wandering around.

Posted by on Mar 24, 2015

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About the The Westin Bonaventure Hotel and Suites, Los Angeles

Location 404 S Figueroa St, Los Angeles, CA 90071

Property Features

The Westin Bonaventure Hotel and Suites, Los Angeles offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants and 19 coffee shops/cafés on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Westin Bonaventure Hotel and Suites, Los Angeles. For a fee, parking is available. This 4-star Los Angeles hotel is smoke free.

  • 1358 guestrooms or units
  • 34 levels
  • 3 dining venues
  • 3 bars or lounges
  • 19 coffee shops
  • 28 conference rooms
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (28.9 km / 18 mi)
  • Train station: Los Angeles Union Station (2.8 km / 1.7 mi)
  • Metro station: 7th Street - Metro Center Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Bonaventure Hotel and Suites, Los Angeles offers 1358 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Pillowtop beds feature down comforters and premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

LA Prime - This steakhouse serves dinner only.

Lakeview Bistro - This restaurant serves breakfast and lunch.

BonaVista Lounge - This lobby lounge serves light fare only.

Lobby Court Coffee Bar - This café serves lunch, dinner, and light fare.

24-hour room service is available.

Nearby Activities

Guests enjoy complimentary use of the hotel's WestinWORKOUT®. This state-of-the-art facility features an indoor running track, cardio machines with individual flat-screen TVs, and a heated outdoor pool, open year-round.

The YMCA, connected to the hotel via pedestrian bridge, offers tennis, racquetball, basketball, fitness classes, and swimming for a nominal fee.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

Spa Services

  • Manicures and pedicures
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 0 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 30 per person (approximately)
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per stay
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bonaventure
  • Bonaventure Hotel
  • Bonaventure Hotel Westin
  • Hotel Bonaventure
  • Hotel Westin Bonaventure
  • Westin Bonaventure
  • Westin Bonaventure Hotel
  • Westin Bonaventure Hotel Los Angeles
  • Westin Bonaventure Los Angeles
  • Westin Hotel Bonaventure
  • The Westin Bonaventure Hotel And Suites
  • The Westin Bonaventure Hotel Los Angeles
  • Westin Los Angeles
  • The Westin Bonaventure Hotel Suites

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.