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The Westin Bonaventure Hotel and Suites, Los Angeles

4-star property
404 S Figueroa St, Los Angeles, CA 1-855-201-7819
4.2 out of 5
Very good!
See all 36 travelocity Reviews

"Very Nice hotel flight arrived early before check in time and the front desk attendant was so kind they had a room ready and we was able to check in e ... " More

By a verified traveler on Mon 08 May 2023

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Hotel Description

4-star hotel near Walt Disney Concert Hall

Heart of Los Angeles

With a stay at this Downtown Los Angeles hotel, you'll be within half a mile (1 km) of Walt Disney Concert Hall and 2 miles (3 km) of L.A. Live. Microsoft Theater and Crypto.com Arena are also within 2 miles (3 km).

Dining options, 3 bars/lounges

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, a terrace, and a hair salon are also on offer.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$178* Per night/room Jun 18 - Jun 19

Suite, 1 Bedroom, City View, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, City View, Tower (City View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Bonaventure Hotel and Suites, Los Angeles ratings based on 36 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Bonaventure Hotel and Suites, Los Angeles

Everyone (16) Couples (9) Family (11)
4 out of 5

Posted by , from Brownsville on May 15, 2023

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5 out of 5
Very Nice hotel flight arrived early before check in time and the front desk attendant was so kind they had a room ready and we was able to check in early.

Posted by on May 8, 2023

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5 out of 5

Posted by , from New York on Mar 20, 2023

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Comment from Hotel Management

Apr 15, 2023 by FA

Thank you for your positive feedback. We value your time.

1 out of 5
Travelocity isn’t efficient enough.

Posted by , from New York on Mar 4, 2023

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Comment from Hotel Management

Mar 12, 2023 by FA

Thank you for your positive review.

5 out of 5
It’s still a beautiful property to visit especially if you got a furry family member with you. This made it even better

Posted by on Dec 27, 2022

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Comment from Hotel Management

Dec 31, 2022 by FA

Dear Guest, Thank you for your positive feedback. looking forward to welcoming you once again.

5 out of 5
This is a classic LA hotel. Room was comfortable and spacious with a beautiful view. Bathroom was a bit small for 2 to get ready in, but the property with many options for eating was convenient. Anything we wanted was right there and the staff was very helpful. Would definitely stay again. Even had a giddy bag in our car when we departed with water and mints- nice touch and unexpected!

Posted by on Nov 22, 2022

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Comment from Hotel Management

Nov 30, 2022 by FA

Thank you for your feedback.

5 out of 5
I didn’t like that the phone in the room didn’t work!!! And the mini fridge in the room also didn’t work

Posted by , from FRANKLIN PARK on Aug 21, 2022

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Comment from Hotel Management

Aug 21, 2022 by Tom

Thanks for staying with us. We appreciate your feedback and will share your feedback with the team for improvement

5 out of 5

Posted by on Jun 26, 2022

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5 out of 5

Posted by on May 2, 2022

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4 out of 5
I enjoyed my stay. The views are beautiful. Food was not the best but overall it was pleasant.

Posted by on Apr 25, 2022

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Comment from Hotel Management

Apr 25, 2022 by Tom

Thanks for the good review. We appreciate your business and hope to see you again

About the The Westin Bonaventure Hotel and Suites, Los Angeles

Location 404 S Figueroa St, Los Angeles, CA 90071

Property Features

The Westin Bonaventure Hotel and Suites, Los Angeles offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin Bonaventure Hotel and Suites, Los Angeles. For a fee, parking is available. This 4-star Los Angeles hotel is smoke free.

  • 1358 guestrooms or units
  • 34 levels
  • 3 dining venues
  • 3 bars or lounges
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: Los Angeles Union Station (4 km / 2.5 mi)
  • Metro station: 7th Street - Metro Center Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Bonaventure Hotel and Suites, Los Angeles offers 1358 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 11:00 AM.

LA Prime - This steakhouse serves dinner only.

Lakeview Bistro - This restaurant serves breakfast and lunch. Open daily.

CafeNOW Coffee Bar - This café serves breakfast, lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Pet Policy

  • Pets: USD 45.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and WELL Health-Safety Rating (IWBI).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5–32 per person
  • Covered valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 45.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bonaventure
  • Bonaventure Hotel
  • Bonaventure Hotel Westin
  • Hotel Bonaventure
  • Hotel Westin Bonaventure
  • Westin Bonaventure
  • Westin Bonaventure Hotel
  • Westin Bonaventure Hotel Los Angeles
  • Westin Bonaventure Los Angeles
  • Westin Hotel Bonaventure
  • The Westin Bonaventure Hotel And Suites
  • The Westin Bonaventure Hotel Los Angeles
  • Westin Los Angeles
  • The Westin Bonaventure Hotel Suites
  • The Westin Bonaventure Hotel and Suites, Los Angeles Hotel
  • The Westin Bonaventure Hotel and Suites, Los Angeles Los Angeles

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.