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"The pool area and breakfast were fantastic. The outside of the buildings and check in office were nice. The inside of the rooms did not match the re ... " More

By a verified traveler on Tue 25 Feb 2020

Hotel Description

Hotel near Palm Springs Convention Center in Palm Springs

Near the airport

A stay at this The Mesa hotel places you within half a mile (1 km) of San Jacinto Mountains and 2 miles (3 km) of Palm Springs Art Museum. Also, Moorten Botanical Garden and Cactarium is within half a mile (1 km) and Baristo Park is within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 70 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Pillowtop beds, premium bedding, and coffee/tea makers are also available.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Dec 1 - Dec 2

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Inn at Palm Springs ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Inn at Palm Springs

Everyone (6) Couples (1) Family (2)
5 out of 5

Posted by on Oct 7, 2020

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3 out of 5
The pool area and breakfast were fantastic. The outside of the buildings and check in office were nice. The inside of the rooms did not match the rest of the property in quality. Uncomfortable beds, run down dingy rooms. Bathroom walls were in bad shape, carpet base boards were falling off the wall, shower was terrible, dinged up furniture. I have stayed in numerous Best Westerners stretching from Louisiana up to Washington state and this one had the LOWEST quality rooms out of all of them.

Posted by on Feb 25, 2020

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1 out of 5
The property is in a good location, The hotel is dirty, Mildew smell, lights don't work, no iron in the room, raggerty ironing board, toilet didn't flush, the top of the commode didn't fit, water didn't flow out of the bathtub. We couldn't sleep with all of the noise in the complex. It was the worst hotel stay of our lives and the price of the hotel was exorbitant. We will never stay there again and we are emailing the corporate office.

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 27, 2020 by Ana A

Thank you for taking the time to share your experience during your recent visit to Palm Springs. Your satisfaction is very important to us and we will be taking your comments to heart, as we set on our 2020 renovation project. I will also utilize your comments regarding our cleanliness and maintenance as areas of improvement to ensure we work towards proving a better experience for all future guests. I hope that this isolated stay will not prevent you from continuing to stay with the BWHR in the future.

5 out of 5
It was a good experience. Not sure how much more I can add.

Posted by on Sep 14, 2019

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4 out of 5

Posted by on Jul 1, 2019

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5 out of 5

Nice hotel

Have no complaints about whole experience. Breakfast by the pool wasn’t amazing they had so many options. The room was clean and had all the amenities. The staff was friendly.

Posted by , from los angles on Dec 4, 2017

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2 out of 5

Decent but wouldn't stay here ever again

Im not sure if I didn't like it because it was an inn, but I'm never staying here again. The bed sheets had stains, and the front desk was willing and did bring new sheets, but still. The cleanliness was okay for an inn, but my overall experience I did not like it and would never stay here again. I'd rather pay $30 more and stay at a hotel.

Posted by on Jan 6, 2017

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5 out of 5
Awesome hotel loved it would defentalily stay again

Posted by on Nov 25, 2015

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3 out of 5

Adequate older motel

Pros: Close to downtown, reasonable price
Cons: Better remodel job.
Location: Close to downtown Palm Springs activities. Also close to the Botanical Gardens.
The motel was an older property, showing its age. It had apparently been updated somewhat, but the wallpaper job was poor, and the "new" laminate flooring was cheap and poorly installed. The tub spout was held on by a large gob of silicone seal. The bed was comfortable, and the AC worked to keep the room comfortable, so our sleep was fine. The desk staff was basically uninterested, and the maintenance staff tried to be helpful but was unable to get a reasonable color balance on the TV, although they did give us another room with a functional TV. Breakfast was adequate. Bottom line is that the motel was adequate given the reasonable price

Posted by , from Portland OR on Aug 27, 2015

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About the Best Western Inn at Palm Springs

Location 1633 S Palm Canyon Dr, Palm Springs, CA 92264

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Inn at Palm Springs offers its guests an outdoor pool and a spa tub. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available. The business-friendly Best Western Inn at Palm Springs also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Palm Springs hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1979
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Palm Springs Intl. Airport (PSP) (6.1 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Inn at Palm Springs offers 70 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Palm Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per accommodation, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Inn Palm Springs
  • Best Western Palm Springs
  • Palm Springs Best Western Inn
  • Best Western Inn At Palm Springs Hotel Palm Springs
  • Palm Springs Best Western
  • At Palm Springs Palm Springs
  • Best Western Inn at Palm Springs Hotel
  • Best Western Inn at Palm Springs Palm Springs
  • Best Western Inn at Palm Springs Hotel Palm Springs

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.