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Soboba Casino Resort

3.5-star property
22777 Soboba Road, San Jacinto, CA 1-855-201-7819
4.0 out of 5
Very good!
See all 16 travelocity Reviews

"Check in customer service was great. All employees were so great. I asked an employee where was the hotel & she offered to take me. I have NO complain ... " More

By a verified traveler on Tue 31 May 2022

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Hotel Description

3.5-star golf hotel near San Jacinto Mountains

In San Jacinto

You'll find San Jacinto Mountains and Soboba Springs Country Club within a 15-minute walk of this San Jacinto hotel. Valley Wide Regional Park and Mt. San Jacinto College are also within 6 miles (10 km).

18-hole golf course

This hotel features a golf course, a casino, and 7 restaurants. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and WiFi in public areas. You'll appreciate the gym, poolside bar, and wedding services.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$109* Per night/room Feb 27 - Feb 28

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Soboba Casino Resort ratings based on 16 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Soboba Casino Resort

Everyone (7) Couples (3) Family (4)
5 out of 5
Check in customer service was great. All employees were so great. I asked an employee where was the hotel & she offered to take me. I have NO complaints at all.

Posted by on May 31, 2022

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Comment from Hotel Management

Jun 11, 2022 by Giovanni Velasco Front Office Supervisor

Nancy, Thank you for staying with us at Soboba Casino Resort. We appreciate you taking the time to provide us feedback on your experience and especially in recognizing our associates. We strive to provide an excellent experience for all of our guests and are delighted to see we did not fail. We do hope for another opportunity to welcome you back to the valley.

2 out of 5
no family bathrooms/ service requested for machine and nobody showed up/ server stated coffee machine broken/ 1 server working slowly in and 2 other servers just randomly moving around and so line is barely moving/called to check on my account and person stated she does not know how much was charged on my account

Posted by on Feb 17, 2022

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Comment from Hotel Management

Feb 18, 2022 by Elizabeth Houston Front Office Supervisor

Concepcion, Thank you for your most recent stay with us at Soboba Casino Resort and for your feedback. We are very sorry to hear that your experience was not up to your or our standards as we take great pride in our services and our associates. We do hope that the majority of your stay was enjoyable and that you will provide us the opportunity to welcome you back again soon.

1 out of 5
First of all, I didn't stay there , but was charged $88 anyways! Travelocity NEVER RETURNED a call to me regarding the reservation like I was promised. I will never

Posted by on Feb 2, 2022

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Comment from Hotel Management

Feb 4, 2022 by Elizabeth Houston Hotel Supervisor

Sheyanne, Thank you for your most recent stay with us at Soboba Casino Resort and for your feedback. We are very sorry to hear that your experience was not up to your or our standards as we take great pride in our services and our associates. We do hope that the majority of your stay was enjoyable and that you will provide us the opportunity to welcome you back again soon.

4 out of 5

Posted by on Oct 4, 2021

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4 out of 5

Posted by on Aug 10, 2021

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5 out of 5
Loved it all. So friendly staff

Posted by on Jul 31, 2021

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Comment from Hotel Management

Aug 2, 2021 by Nicholas Tyndale - Assistant Front Office Manager

Thank you for staying with us at Soboba Casino Resort. We appreciate you taking the time to provide us feedback on your experience and especially in recognizing our associates. We strive to provide an excellent experience for all of our guests and are delighted to see we did not fail. We do hope for another opportunity to welcome you back to the valley.

5 out of 5
What an excellent place to stay and have fun!

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 23, 2021 by Nicholas Tyndale - Assistant Front Office Manager

Thank you for staying with us at Soboba Casino Resort. We appreciate you taking the time to provide us feedback on your experience. We strive to provide an excellent experience for all of our guests and are delighted to see we did not fail. We do hope for another opportunity to welcome you back to the valley.

4 out of 5
Everything was excellent; clean, friendly staff and enjoyed the pool area. At check in, I was not informed that our room was for handicap guests. I was disappointed with the bathroom floorplan. I will get more information next time.

Posted by on Jul 16, 2021

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Comment from Hotel Management

Jul 23, 2021 by Nicholas Tyndale - Assistant Front Office Manager

Thank you for staying with us at Soboba Casino Resort. We appreciate you taking the time to provide us feedback on your experience and especially in recognizing our associates. We strive to provide an excellent experience for all of our guests and are delighted to see we did not fail. We do hope for another opportunity to welcome you back to the valley.

5 out of 5

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 16, 2021 by Nicholas Tyndale - Assistant Front Office Manager

Thank you for staying with us at Soboba Casino Resort. We appreciate you taking the time to provide us feedback on your experience. We strive to provide an excellent experience for all of our guests and are delighted to see we did not fail. We do hope for another opportunity to welcome you back to the valley.

5 out of 5
very efficient with staff and excellent service.

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 26, 2021 by Janine Martinez - Front Office Supervisor

Thank you for staying with us at Soboba Casino Resort. We appreciate you taking the time to provide us feedback on your experience and especially in recognizing our associates. We strive to provide an excellent experience for all of our guests and are delighted to see we did not fail. We do hope for another opportunity to welcome you back to the valley.

About the Soboba Casino Resort

Location 22777 Soboba Road, San Jacinto, CA 92583

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 18 to March 15:

  • Swimming pool

Property Features

Soboba Casino Resort offers its guests a golf course, a fitness center, and a seasonal outdoor pool. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 7 meeting rooms available. A casino, gift shops/newsstands, and room service (during limited hours) are also featured at Soboba Casino Resort. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star San Jacinto hotel.

  • 200 guestrooms or units
  • 7 dining venues
  • 3 bars or lounges
  • Casino
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Soboba Casino Resort offers 200 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This San Jacinto hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Fairway Cafe - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.

Noodle Bar - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Restaurant Row - Onsite diner. Open daily.

Canyons - This fine-dining restaurant serves dinner only. Open daily.

Koffee Kiicha - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 10.0 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Soboba Casino Resort San Jacinto
  • Soboba Casino San Jacinto
  • Soboba Casino
  • Soboba Casino Resort Hotel
  • Soboba Casino Resort San Jacinto
  • Soboba Casino Resort Hotel San Jacinto

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Soboba Casino Resort.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.