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Caliente Tropics Hotel

3.5-star property
411 E Palm Canyon Drive, Palm Springs, CA 1-855-201-7819

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4.0 out of 5
Very good!
See all 10 Travelocity Reviews

"The biggest issue is that there isn’t someone that manages the front desk all the time. Our flight arrived at 830. We got to hotel at 9 pm and no one ... " More

By a verified traveler on Sun 23 May 2021

Points Of Interest

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Hotel Description

3.5-star spa hotel near Moorten Botanical Garden and Cactarium

Near the airport

Within a 5-minute walk of this Palm Springs hotel, you'll find Moorten Botanical Garden and Cactarium and San Jacinto Mountains. Palm Springs Art Museum and Palm Springs Convention Center are also within 3 miles (5 km).

Poolside dining

This smoke-free hotel features 2 restaurants, 15 spa tubs, and an outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 90 guestrooms also offer free WiFi and TVs with cable channels. Room service, free newspapers, and free local calls are also available.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$73* Per night/room Jul 6 - Jul 7

Parlor Suite King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Caliente Tropics Hotel ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Caliente Tropics Hotel

Everyone (3) Couples (1) Family (2)
3 out of 5
The biggest issue is that there isn’t someone that manages the front desk all the time. Our flight arrived at 830. We got to hotel at 9 pm and no one was in the office to let us in and check in. We stood outside for 30 minutes until someone showed up. No way to call anyone. Next morning my friends key stopped working and she was locked out of her room from 8 am until 10 am because the lobby and front desk are closed everyday from 7-10am. How does that make any sense. When we were trying to figure out what to do there was another couple walking around because their toilet overflowed and there was no one to call as water was overflowing all over the room. I won’t stay here again.

Posted by on May 23, 2021

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Comment from Hotel Management

May 24, 2021 by Caliente Tropics

Thanks for staying with us. We appreciate your feedback!

3 out of 5
The pool was excellent! The room was spacious. I just wished my shower worked better. Only cold water came out.

Posted by on Apr 1, 2021

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Comment from Hotel Management

Apr 7, 2021 by Caliente Tropics

Thanks for staying with us. We appreciate your feedback

5 out of 5
has character, clean, good size room and all amenities.

Posted by on Feb 27, 2020

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4 out of 5

Posted by on Oct 30, 2019

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Comment from Hotel Management

Oct 31, 2019 by Caliente Tropics

Dear guest Thank you for providing us with a 4 star review We hope you had a memorable stay and we hope to see you son.

5 out of 5
We fell in love with this place! You honestly don't have to leave the property to have a great time! Biggest pool in Palm Springs, it did need to cleaned and by that I only mean with a net. But the best part of this hotel is there restaurant THE REEF! Amazing drinks and food!!!! If you are looking for an amazing tiki themed property, the entire property is done up VERY WELL for it's theme. I highly highly recommend and we will be back! Shout-out to our bartender Brandon who makes the best drinks and gives great customer service!

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 20, 2019 by Alicia Araujo

Dear Guest, Thank you for posting such a great review, We are so happy to know you enjoyed your stay with us. I hope you will have a repeated stay with us as we look forward to welcoming you again to the Caliente Tropics Hotel. Yours sincerely, Team Management

5 out of 5
Great location. The room was clean, quiet, everything was in working condition. Everyone was friendly, including the guests at the pool. It felt like a big neighborhood party. 2 suggestions: 1) Allow room charges at the Reef. It would save having to have your credit card or cash while at the pool 2) Parking. When I came back from dinner around 9pm, there was no place to park. I was told to just find a spot anywhere, and check for a parking space later. I woke up at 1130pm, went outside and found plenty of parking spaces. I suggest you have reserved parking for your guests and other spaces for employees/visitors to the Reef.

Posted by , from Ft. Worth, TX on Jul 7, 2019

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Comment from Hotel Management

Aug 14, 2019 by Alicia Araujo -General Manager

Dear Guest, At the outset I would like to Thank You for taking a time out and reviewing us. We are delighted to know that the Hotel has exceeded all your expectations. The feedback from esteemed guests like yourself always encourages us to make our guests experiences more memorable. We value your feedback and look forward to welcome you back in near future at Caliente Tropics

1 out of 5
I never leave reviews. But I would not recommend staying at this place to anyone. The staff was friendly but condescending. We spent over $300 in two days at their bar. They charged us for drinks did we did not drink. The staff was terrible the pool waitress was incompetent. The rooms in the pictures are not as they seem we asked to move rooms. The carpeting was from 1983. And smelled. Then after all that, although there is nowhere to specify we have a pet on their website for the booking. They had the audacity to charge us $25 per night per pet. Had we known about this we would have paid for the pet. Or stayed somewhere else. We did not try to hide our pet we had our pet on the lawn, in front of the front lobby, walked him daily. This plas is mot recommended whatsoever! IF you want to stay in Palm Springs there are plenty of other options cheaper and better. In fact the Motel 6 next door would be a much better option!

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 6, 2019 by Caliente Tropics Management team

Dear Guest, We first want to apologize for any inconvenience you experience at the bar. Your feed back was reported to the reef bar restaurant for a further investigation. We are a pet friendly hotel, however there is an additional fee of $25.00 per pet per night. This information is provided in guest registration at time of check in and in our website. We are sorry we couldn't meet your expectations I really Hope you will come stay with us in the near future.

5 out of 5
this is what a vacation should be at a reasonable price!

Posted by on Mar 31, 2019

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Comment from Hotel Management

May 7, 2019 by caliente tropics staff

Thank you for feedback, and we hope to see you soon in Palm Springs.

5 out of 5
The Caliente Tropics has an excellent, laid-back vibe. It was a great place to relax by the pool or take a dip in the hot-tub. A wonderful home-base for exploring Palm Springs and the surrounding area.

Posted by on Mar 5, 2019

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4 out of 5
Location perfect. No laundry facilities. No microwave available in office

Posted by on Dec 29, 2018

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Comment from Hotel Management

Dec 29, 2018 by caliente tropics staff

Thank you for your feed back we hope to see you again in the near future.

About the Caliente Tropics Hotel

Location 411 E Palm Canyon Drive, Palm Springs, CA 92264

Property Features

Caliente Tropics Hotel offers its guests 15 spa tubs, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Caliente Tropics Hotel. Self parking is free. This 3.5-star Palm Springs hotel is smoke free.

  • 90 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Palm Springs Intl. Airport (PSP) (5.9 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Caliente Tropics Hotel offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Palm Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

The Reef Palm Springs - This poolside cocktail bar serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

West Coast Brunch and Bar - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

15 spa tubs are on site along with an outdoor pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Maximum 2 per room (weight limit: 60 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caliente Hotel
  • Caliente Tropics
  • Caliente Tropics Hotel
  • Caliente Tropics Hotel Palm Springs
  • Caliente Tropics Palm Springs
  • Tropics Caliente
  • Tropics Hotel
  • Caliente Tropics Hotel Hotel
  • Caliente Tropics Hotel Palm Springs
  • Caliente Tropics Hotel Hotel Palm Springs

You should know

  • Pool access available from 8 AM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.