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"I enjoyed this beautiful hotel and the location was close to everything. Alejandra our housekeeper was amazing and so hospitable. The spa was great an ... " More

By a verified traveler on Wed 25 Jul 2018

Hotel Description

3-star hotel near San Jacinto Mountains

Downtown Palm Springs stay

Within a 10-minute walk of this Downtown Palm Springs hotel, you'll find San Jacinto Mountains and Palm Springs Art Museum. Palm Springs Convention Center and Moorten Botanical Garden and Cactarium are also within 2 miles (3 km).

Free airport shuttle

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the business center, laundry service, and free airport shuttle. Self parking, a coffee shop, and a terrace are also offered.

WiFi, flat-screen TVs

In addition to WiFi, the 142 guestrooms offer premium bedding and flat-screen TVs. Coffee/tea makers, free bottled water, and hair dryers are also available.

Room, 2 Double Beds (Courtyard)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$143* Per night/room Feb 24 - Feb 25

Deluxe Room, 1 King Bed, Patio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Courtyard)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Courtyard)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Palm Mountain Resort and Spa ratings based on 66 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palm Mountain Resort and Spa

Everyone (33) Couples (6) Business (1) Family (6)
4 out of 5

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 30, 2020 by Steve

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and the great rating of our hotel. Sincerely, Steve Boswell General Manager

4 out of 5

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 29, 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and the great rating of our hotel. We hope to see you again soon! Sincerely, Steve Boswell General Manager

5 out of 5

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 28, 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and the 5-star rating of our hotel. We truly strive to provide a five star stay & it's awesome to be recognized for it. Thank you for taking the time to give us your rating. We hope to see you again soon! Sincerely, Steve Boswell General Manager

3 out of 5
We had a late arrival and the resort was quite full. Unfortunately our room had 2 full beds when we thought we would have a single queen or king. The room was clean but quite dated. The pool looked inviting but we did not have an opportunity to utilize it or the spa services. It was convenient to downtown. Parking was limited and we had to park across the street in a public parking lot. The gentleman at the front desk was nice enough.

Posted by on Aug 18, 2019

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Comment from Hotel Management

Sep 1, 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and feedback. I had a chance to read the review that you recently completed and was concerned to hear about your experience with the reservations system. I would like to take this opportunity to apologize for not accommodating the bed type that you were expecting. Hope you'll give us another opportunity to better serve you in the future. Sincerely, Steve Boswell General Manager

4 out of 5
Location is excellent. Easy to get to, with a pool, and most rooms are somewhat quiet.

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 30, 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and look forward to seeing you again. I had a chance to read the review that you recently completed, and I am pleased to hear that you enjoyed your stay. Thank you for taking the time to provide your feedback. Hope to see you again soon! Sincerely, Steve Boswell General Manager

4 out of 5

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and for taking the time to provide your rating of our hotel. We hope to see you again soon. Sincerely, Steve Boswell General Manager

4 out of 5
Monday Tuesday stay was peaceful and pool was not busy even with 104 temperature in July. Lobby had 3 Starbucks coffee flavors or you can walk two blocks to big new Starbucks. AC worked good and hotel is one block to Main Street and lots of stores and food... would definitely stay here again!!

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 31, 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and look forward to seeing you again. I had a chance to read the review that you recently completed, and you are so right about our great pool & location! Right in the heart of Downtown Palm Springs, walking distance to all the great shops & restaurants! And the Starbucks coffee served in our convenient Marketplace makes every morning better! Thank you for taking the time to provide your awesome feedback. See you again soon! Sincerely, Steve Boswell General Manager

5 out of 5

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 22, 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and the 5-star rating of our hotel. We truly strive to provide a five star stay & it's awesome to be recognized for it. Thank you for taking the time to give us your rating. We hope to see you again soon! Sincerely, Steve Boswell General Manager

2 out of 5

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 22, 2019 by Steven

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and thank you for taking the time to provide your rating of our hotel. Please feel free to reach out to me to discuss any concerns regarding your stay. We hope to have another opportunity to better serve you in the future. Sincerely, Steve Boswell General Manager

1 out of 5
I got bed bug bites from this hotel it’s not clean

Posted by on Jun 10, 2019

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About the Palm Mountain Resort and Spa

Location 155 S Belardo Road, Palm Springs, CA 92262

Property Features

Palm Mountain Resort and Spa offers its guests an outdoor pool and a spa tub. There's a coffee shop/café on site, as well as a snack bar/deli. There's an onsite business center. A computer station is on site and WiFi is available in public spaces for a fee. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Palm Mountain Resort and Spa. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Palm Springs hotel is smoke free.

  • 142 guestrooms or units
  • 3 levels
  • 5 buildings
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (5.5 km / 3.4 mi)
  • Train station: Palm Springs Station (8.7 km / 5.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Palm Mountain Resort and Spa offers 142 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers. This Palm Springs hotel provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golfing on site
  • Hiking/biking trails nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Airport shuttle service is available on request from 7:00 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 7:00 AM to 10:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 19.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Nearby fitness center access
  • Airport shuttle
  • Shuttle service
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 19.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 19.00 per night (rates may vary)
  • Self parking fee: USD 19.00 per night
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Palm
  • Palm Mountain
  • Palm Mountain Resort
  • Resort Palm
  • Palm Mountain Hotel Palm Springs
  • Palm Mountain Resort And Spa
  • Palm Mountain Resort Palm Springs
  • Palm Mountain Palm Springs
  • Palm Mountain Spa Palm Springs
  • Palm Mountain Resort and Spa Hotel
  • Palm Mountain Resort and Spa Palm Springs
  • Palm Mountain Resort and Spa Hotel Palm Springs

You should know

  • Palm Mountain Resort and Spa offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 7 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
url importing https://www.travelocity.com/Palm-Springs-Hotels-Palm-Mountain-Resort-and-Spa.h1605-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.