4-star boutique hotel near Palm Springs Convention Center
City center retreat
With a stay at this Downtown Palm Springs hotel, you'll be well placed to visit San Jacinto Mountains and Palm Springs Art Museum, both within half a mile (1 km). Palm Springs Convention Center and Tahquitz Canyon are also within 3 miles (5 km).
Renovated in 2022
This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Traveling on business? Take advantage of the 6 conference rooms, free WiFi in public areas, and laundry service. Enjoy the outdoor pool and conveniences like a 24-hour front desk and concierge services.
Free WiFi, iPod docks
The 163 guestrooms offer free WiFi, balconies or patios, and iPod docks. Other amenities include flat-screen TVs, room service, and premium bedding. Housekeeping is available on request.
Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your rating of our hotel.
2 out of 5
The location was nice in the middle of downtown around a lot of restaurants.
The hotel claims to be "dog friendly" but I think the wording should change to "dog tolerant". We were able to bring our dog but our room was on the third floor making walks inconvenient. They also do not have anywhere close to walk your dog for the bathroom. They told me the closest grass patch was 2 blocks down at the Best Western. Our dog was out and about with us most of the day but nighttime bathroom breaks were incredibly inconvenient.
Posted by Samantha on Mar 29, 2022
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Comment from Hotel Management
Mar 29, 2022
by Guest Service Manager
Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your rating of our hotel. We are sadden to see that we did not meet your expectation during your stay with us.
4 out of 5
Spacious rooms, great downtown location
Posted by Alexandra on Feb 14, 2022
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Comment from Hotel Management
Feb 16, 2022
by Guest Service Manager
Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your positive star rating, letting us and others know about the positive experience you had while staying with us. We truly appreciate our guest feedback, and hope we see you soon..
1 out of 5
Service was terrible. Always short of staff. Furniture broken in the room.
Posted by Li, from SAN GABRIEL on Jan 1, 2022
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Comment from Hotel Management
Jan 4, 2022
by Guest Service Manager
Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your rating of our hotel. We are sadden to see that we did not meet your expectation during your stay with us. We will address your concerns.
3 out of 5
Posted by Jose, from Canyon Country on Nov 16, 2021
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3 out of 5
The view was nice. The property considers itself a resort, but there were no resort type amenities. No Spa Restaurant had limited hours and a very limited menu. The rooms are nice and oversized, but very little furniture. The mini bar fridge was not working, asked for a mini fridge 2 days in a row, none to be had. Saw dirty sheets/towels in the hall into the next day. Housekeeping did not clean my room, had to ask for the trash to be picked up.
Posted by LOUIS, from FORT WORTH on Nov 9, 2021
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Comment from Hotel Management
Nov 9, 2021
by Guest Service Manager
Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your positive star rating, letting us and others know about the positive experience you had while staying with us. We truly appreciate our guest feedback, and hope we see you soon..
5 out of 5
Na
Posted by Mark, from Woodland Hills on Nov 7, 2021
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Comment from Hotel Management
Nov 9, 2021
by Guest Service Manager
Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your positive star rating, letting us and others know about the positive experience you had while staying with us. We truly appreciate our guest feedback, and hope we see you soon..
5 out of 5
It is a great hotel. Good location, great pool. My only complaint was that the ice maker on our floor didn’t work.
Posted by a verified traveler on Jul 20, 2021
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Comment from Hotel Management
Jul 22, 2021
by Guest Service Manager
Thank you for staying with us.
5 out of 5
Posted by Arturo on Jul 20, 2021
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1 out of 5
Pre-paid Travelocity reservation was not on file when I arrived. They found my reservation (the next day), put me up in a room, staff was very pleasant. However, the next day, I'm out eating with my daughter and card is declined. Hotel Zoso had charged me over $600 even though my room was already paid for. They apologized and said my money would be reimbursed in the next couple of hours. The next day still nothing. Talked to the day manager who said it could only be processed AFTER I checked out. Fine. I checked out. They said I should see it immediately. Checked 6 hours later...nothing. I called the next day, and was told that all the info I received was incorrect and that the transaction would take 2-3 business days. But not to worry, they were going to send an email to their accountant and cc me. Never got said email. Called the next day and now waiting on the "accountant" to call me back. In all my years of traveling and hotel stays, I have never seen anything like this. How was the property itself? The AC is horrible, had to request portable fans (fellow female guest told me items had melted in her room...that is the only info she provided, so take that for what it's worth) The property is under renovations (wasn't advertised), the lounge has a smell to to it, pool bar closes at 6 p.m. (pool open until 10), lounge bar not open, ice machine on 3d and 2d floor did not have ice, room is badly lit...I'll stop here. This terrible experience not over yet...
Posted by a verified traveler on Jul 13, 2021
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Comment from Hotel Management
Jul 14, 2021
by Guest Service Manager
We apologize for the inconvenience you have experienced, we are looking into this matter immediately and will discuss with team as soon as possible. Again our apologies.
Hotel Zoso offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Zoso. A complete renovation of Hotel Zoso was completed in March 2022. This 4-star Palm Springs hotel is smoke free.
163 guestrooms or units
3 levels
2 bars or lounges
0 sq ft of conference space
0 sq m of conference space
Cabanas by the pool (surcharge)
Poolside lounge chairs
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Terrace
Gift shop
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Bar by the pool
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
, Internet access (complimentary)
Available in some public areas:
Free WiFi
Transport
Train station: Palm Springs Station (8.5 km / 5.3 mi)
Room Amenities
Hotel Zoso offers 163 accommodations with iPod docking stations and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in March 2022.
Private balcony or patio
IPod dock
In-room dining (limited hours)
Flat-screen television
Premium channels
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower and tub combination
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast on weekends from 8:00 AM and 11:00 AM.
The Kitchen - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Mountain biking nearby
Bicycle rentals nearby
Golfing nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 3 children stay free when using existing bedding.
Rollaway/extra beds are available for USD 25.0 per night.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 60 per pet, per stay
Only dogs are allowed
Maximum 1 per room
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Travel in the New Normal (US Travel - USA) and SafeStay (AHLA - USA).
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Parking height restrictions apply
Individually-wrapped food options are available through room service
Number of children who can stay free - 3
Gap period enforced between guest stays - 24 hours
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100.00 per day
Resort fee: USD 42.05 per accommodation, per night
The resort fee includes:
Airport shuttle
Internet access
Phone calls
Faxes
In-room bottled water
In-room coffee
Valet parking
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 5 and USD 15 per person (approximately)
Pet fee: USD 60 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 25.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hard Rock Hotel Palm Springs
Hard Rock Palm Springs
Palm Springs Hard Rock Hotel
Zoso Resort Palm Springs
Zoso Hotel Palm Springs
Zoso Palm Springs
Hotel Zoso Palm Springs
Hotel Zoso Hotel
Hotel Zoso Palm Springs
Hotel Zoso Hotel Palm Springs
You should know
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions
Hotel Zoso is 0.1 mi away from Palm Springs.
Hotel Zoso is home to The Kitchen, which features American cuisine, happy hour, and brunch.
Free parking is not available at this hotel.
Hotel Zoso is 2.9 mi (7-min drive) away from the Palm Springs Intl. Airport (PSP) airport, the closest popular airport to the property.
Hotel Zoso features an outdoor pool.
There are no spa services available at this hotel.
Free breakfast isn't provided at Hotel Zoso, but cooked-to-order breakfast is offered for a fee of between USD 5 and USD 15 per person.
Check-in is from 4:00 PM - midnight.
Airport shuttle services are not available at Hotel Zoso.
No, there is no casino at this hotel, but Agua Caliente Casino (21-min drive) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
