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"Loved the property! So beautiful! Excellent service in all areas! " More

By a verified traveler on Tue 16 Jan 2018

Hotel Description

4.5-star luxury resort near San Jacinto Mountains

In Palm Desert

Stay at this Palm Desert resort and you'll be within half a mile (1 km) of Desert Willow Golf Resort and 2 miles (3 km) of Hovley Soccer Park. San Jacinto Mountains and Freedom Park are also within 3 miles (5 km).

18-hole golf course

This smoke-free resort features a golf course, a full-service spa, and a nightclub. Traveling on business? Take advantage of the 37 conference rooms, business center, and valet parking. Enjoy the 2 outdoor pools and perks like free WiFi.

Comfy beds, WiFi

The 884 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LED TVs come with cable channels, and other amenities include WiFi and iPod docks.

Room, 1 King Bed, Balcony, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$220 per night

Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Resort View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Signature Room, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Signature Room, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

JW Marriott Desert Springs Resort & Spa ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JW Marriott Desert Springs Resort & Spa

Everyone (9) Couples (1) Family (1)
5 out of 5
Very nice resort, beautiful views and very clean rooms.

Posted by on Feb 19, 2019

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5 out of 5
We really enjoyed our stay and the Golf Course! The entire staff was very courteous and went out of their way to make us comfortable. I would stay there again anytime I am in the area!

Posted by , from San Jose , California on Dec 26, 2018

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5 out of 5
Loved the property! So beautiful! Excellent service in all areas!

Posted by on Jan 16, 2018

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4 out of 5

Breathtaking views and landscaping

Some of the best views and scenery in the Palm Desert. The grounds and landscaping were some of the most beautiful I've ever seen. Overall, the resort had a great mix of quality restaurants and services that made it a place that you never had to leave during your stay. I would have liked to have seen more updated room accommodations, but the lobby and grounds made up for the somewhat dated rooms. I will recommend the property to friends and family!

Posted by , from Atlanta,GA on Jan 5, 2018

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1 out of 5

HORRIBLE

Pinang called me a liar told me to get out of his hotel

Posted by , from W california on Jul 4, 2017

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5 out of 5

Excellent friendly will return

Excellent professional personal respectful we plan to return

Posted by , from G on Feb 11, 2017

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5 out of 5

Amazing time!

What a wonderful place. Had a great time with my wife I would definitely recommend this hotel to couples and family's as well.

Posted by , from C on Dec 12, 2016

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5 out of 5

Needs improvement.

Pros: Safe area.......and the over all atmosphere is worth the money.
Cons: See comments above.
Location: Movies, shopping, or close to lots of places to eat.
Although I am giving an overall good qualify...the hotel needs upgrades. Hallways are tired, carpet is out of style...seems boring....walls..lighting etc. The giant atrium area is very good....TV's, bars, all good. Staff was excellent...etc. Just went there in Sept. Water in the main pool was cold. Took a bit to get used to. I know it gets hot in the desert but Sept is a not as hot....and even if it is...the water was on the colder side. I still would recommend.

Posted by , from Long Beach, CA on Sep 23, 2016

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5 out of 5

luxurious facility

Pros: convenient , closer to home
Cons: better view with a standard room
Location: well maintained lawns , wonderful golf courses
we had a great time even though it was only for 1 day , we would like to return for a longer stay

Posted by , from California on Jan 4, 2016

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Comment from Hotel Management

Jan 10, 2016 by jw

Thank you for taking the time to share your recent stay experience. We are thrilled to hear your enjoyed your stay and we look forward to welcome you again soon.

4 out of 5

Very quiet in off season

Hotel was very quiet, very few staff members accordingly. We were told by pool staff that if we wanted towels we needed to go to the other side of the next pool and they weren't filling up the towel holders nearby. That's customer service for you! We also checked in with a 4 month old and we were put in almost the furthest room from the lift, if you stay there with a baby ask for something closer, that was too far. Room was great though and we needed some boiled water for formula, all staff were happy to oblige, more than I can say about the Monte Carlo in Vegas.

Posted by , from Sydney on Aug 13, 2015

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About the JW Marriott Desert Springs Resort & Spa

Location 74-855 Country Club Drive, Palm Desert, CA 92260

Renovations + Closures

The property will be renovating from 08 July 2018 to 10 November 2019 (completion date subject to change). The following areas are affected:

  • Guestrooms

During renovations, the resort will make every effort to minimize noise and disturbance.

Property Features

As a guest of JW Marriott Desert Springs Resort & Spa, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. There are 37 meeting rooms available. A nightclub, a spa tub, and a fitness center are also featured at the luxury JW Marriott Desert Springs Resort & Spa. Parking is available for a fee. This 4.5-star Palm Desert resort is smoke free.

  • 884 guestrooms or units
  • 5 dining venues
  • 21,000 sq ft of conference space
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (20.2 km / 12.6 mi)
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

JW Marriott Desert Springs Resort & Spa offers 884 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Palm Desert resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Separate bedroom
  • Pillowtop beds
  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Rockwood Grill - This restaurant serves breakfast, lunch, and dinner. Open daily.

Blue Star Lounge - This tapas bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Mikado Japanese Steakhous - This steakhouse specializes in Japanese cuisine and serves dinner only. Open daily.

Aquifer65 The Sushi Bar - This restaurant specializes in sushi and serves dinner only. Open daily.

Oasis Poolside Bar & Gril - This poolside restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

JW Marriott Desert Springs Resort & Spa is home to two championship 18-hole, Ted Robinson-designed golf courses—the Palm and Valley courses—as well as an 18-hole putting course. Golf clinics (surcharge) and a pro shop are available and golf carts have onboard computers displaying graphic layouts of each hole. The lawn-and-tennis club provides 20 clay, grass, and hard-surface courts. Basketball courts, lawn croquet, bicycle rentals, and organized jogging are among other activities. Tennis clinics (surcharge) are also available.

The Spa at Desert Springs, the on-site 28-room full-service spa, offers private treatment rooms with individualized music and temperature controls, and a full roster of services including massage, scrubs, wraps, anti-aging, facials, waxing, and beauty treatments. Guests may purchase day passes to use the spa facilities.

Five additional outdoor swimming pools, three spa tubs, a fitness room with cardio-vascular equipment, and a children's activity center (surcharge) are also on site. Numerous other championship golf courses are located in the Coachella Valley. The surrounding desert and mountains are popular for hiking, cycling, hot air ballooning, and horse riding. The resort concierge can assist with these and other activities.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Pilates classes on site
  • Golf driving range on site
  • Golfing on site
  • Fitness classes on site
  • Basketball on site
  • Mountain biking nearby
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Yoga classes/instruction on site

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.32 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Nearby fitness center access
  • Internet access
  • Phone calls
  • Self parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 28 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 25.00 per day
  • Valet parking fee: USD 34.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Desert Springs Marriott
  • JW Marriott Desert Resort
  • JW Marriott Desert Springs
  • JW Marriott Desert Springs Resort
  • JW Marriott Resort Desert Springs
  • JW Marriott Springs
  • JW Marriott Springs Resort
  • Marriott Desert Resort
  • Marriott Desert Springs
  • Marriott Desert Springs Resort
  • Desert Springs Jw Marriott Hotel Palm Desert
  • Desert Springs Jw Marriott Resort And Spa
  • Jw Marriott Palm Desert
  • Marriott Palm Desert
  • Palm Desert Marriott
  • Jw Marriott Desert Springs
  • Jw Marriott Palm Desert
  • Palm Desert Marriott
  • Desert Springs Jw Marriott Hotel Palm Desert
  • Marriott Palm Desert
  • JW Marriott Desert Springs Resort Spa

You should know

  • Pool access available from 7 AM to noon.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.