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Marriott's Shadow Ridge

3.5-star property
9003 Shadow Ridge Road, Palm Desert, CA 1-855-201-7819

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3.9 out of 5
Good!
See all 13 Travelocity Reviews

"Beautiful facilities. Majestic views. Entertainment, pool, and golf were excellent. " More

By a verified traveler on Fri 31 Jan 2020

Hotel Description

Family-friendly 3.5-star condo resort with 2 outdoor pools

In Palm Desert

You'll be within 2 miles (3 km) of Children's Discovery Museum of the Desert and 6 miles (10 km) of San Jacinto Mountains with a stay here. Classic Club and Desert Willow Golf Resort are also within 6 miles (10 km).

18-hole golf course

A golf course, 2 outdoor pools, and 2 outdoor tennis courts are all featured at this smoke-free condo resort. There's fun for all ages with a children's pool and a waterslide, and barbecue grills are available on site. Relax with a drink at one of the 2 poolside bars and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, kitchenettes

The 427 condos feature well-equipped kitchenettes with refrigerators and microwaves, as well as washers/dryers and flat-screen TVs with cable channels. Other amenities include free WiFi, patios, and sofa beds. Limited housekeeping is available.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$237* Per night/room Mar 4 - Mar 5

Villa, 2 Bedrooms, Balcony

Bed Count 2 King Beds Maximum Occupancy 8 Max

Villa, 1 Bedroom, Fireplace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Marriott's Shadow Ridge ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Marriott's Shadow Ridge

Everyone (8) Family (2)
4 out of 5

Posted by on Feb 14, 2020

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5 out of 5

Posted by on Feb 14, 2020

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5 out of 5
Beautiful facilities. Majestic views. Entertainment, pool, and golf were excellent.

Posted by on Jan 31, 2020

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5 out of 5

Posted by on Nov 3, 2019

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1 out of 5
This hotel has an early check out at10:00am with no ability to extend. Check out isn’t until 4pm but they need 6 hours for maids to clean the room. Buyer beware. Property may be lovely but they will kick you out quickly which is a problem if you booked only a weekend and are asked to leave at 10am on Sunday.

Posted by on Apr 14, 2019

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4 out of 5

Good and Bad

Pros: The one bedroom suite was very comfortable and supplied all the amenities. The staff did everything to make our stay comfortable.
Cons: There has to be a seamless communication between Travelocity and the hotel so that the guests does not waste valuable vacation hours on the phone.
The Good: Hotel was run very efficiently. Everything we asked for was provided. I would recommend this hotel for families. It has been well thought out, and has many activities for children The Bad: We originally booked a guest room and when we saw it felt it was too small for a 10 day stay. We tried to upgrade to a one bedroom villa. Because we booked with Travelocity the hotel said we had to go back to Travelocity. We spent several hours with Travelocity on the phone that night to no avail - apparently the resort was sold out but it took several hours to come to this conclusion. I called Travelocity again the next morning and the Travelocity agent tried his best to assist us but it took several hours waiting on the phone until we finally were up graded - valuable travel hours we could have spent doing other things, We were finally upgraded. But when I received the confirmation it was for a day earlier than the flight we were taking.I told the Travelocity agent that we were leaving the next day and had to spend the last night before the flight in the hotel and we needed an extra night. I told him 3 times and he assured me three times the reservation was for the day our flight left. Of course he was wrong and the day before we were leaving we arrived back at our hotel at 3 o'clock and our keys didn't work. So we had to calll Travelocity again and spent yet another hour on the phone to learn that we had to book directly through the hotel for the last night.

Posted by on Mar 4, 2018

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4 out of 5

Comfortable facility, very nice golf course.

Nice facility, we had a little problem with the hot water but they fixed it promptly. Couldn't use the pool, too cold.

Posted by on Jan 25, 2017

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5 out of 5

Wonderful!!

An amazing place to take the kids for family fun!!

Posted by on Apr 15, 2016

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1 out of 5

Avoid the Marriott Shadow Ridge

Pros: Nothing
Cons: Messy and noisy. Housekeeping left my door unlocked during the day while I was out.
Do yourself a favor and avoid this place. It is noisy and messy. There are small children running around making noise all hours of day and night. Toys are left in walkways creating a messy look and trip hazards. After being out for a day I returned to my room and found the adjoining door to room next door open as was the door from the next door room. Housekeeping left my door unlocked and the guest next door came into my room while I was gone. I immediately called front desk to inform them of the incident...they did absolutely nothing. Later that night the person next door was turning the door knob trying to come into my room again. I called the front desk again and they finally sent someone to the room to get them to stop. Awful experience.

Posted by , from Phoenix, AZ on Sep 28, 2015

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5 out of 5

A MUST STAY PROPERTY!!!

Pros: The room and the golf course.
Cons: The maid service and the redundant gate.
Location: All kinds of golf courses nearby. Shopping and restaurants were a little farther, but still accessible.
We were so pleased with our stay at Marriott Shadow Ridge. So much so we are going to bring the hubby's back in the fall. The room was spacious, except the door to the bathroom and the closet were so close you could barely get by. The beds were comfortable and the amenities were fabulous. There was some noise from some of the rooms having too many college kids, which made for some interesting shots on the golf course. The staff was amazing, except the maids were a little lax in cleaning up. On a few occasions the floors weren't swept every day and the tub still had the wring from the bath in it. You had to have a key to get through the gate, but every single time we went through, someone went in front of us and we didn't need the key. So, the gate seemed a little redundant. The golf staff was very polite and friendly. The course was in amazing condition and very friendly for an amateur with a bogey handicap. I would definitely stay at Shadow Ridge again!

Posted by , from Salt Lake City, UT on Mar 28, 2015

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About the Marriott's Shadow Ridge

Location 9003 Shadow Ridge Road, Palm Desert, CA 92211

Renovations + Closures

The property will be renovating from 01 January 2020 to 29 February 2020 (completion date subject to change). The following areas are affected:

  • Swimming pool
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

The following facilities will be closed from 01 January 2020 to 15 February 2020 (dates subject to change):

  • Children's club

During renovations, the condo resort will make every effort to minimize noise and disturbance.

Property Features

Marriott's Shadow Ridge offers its guests a golf course, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the family-friendly Marriott's Shadow Ridge. Self parking is free. This 3.5-star Palm Desert condominium resort is smoke free.

  • 427 guestrooms or units
  • 3 levels
  • 2 bars by the pool
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 2
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (16.7 km / 10.4 mi)
  • Parking: Free self parking

Room Amenities

Marriott's Shadow Ridge offers 427 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to patios. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star condominium resort have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Washer and dryer
  • Private patio
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (limited)
  • Telephone
  • Desk
  • Exterior corridor access
  • Air conditioning

Food & Drink

The Grill at Shadow Ridge - Overlooking the golf course, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Chuckwalla Pool Bar/Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Snake Bites Bar/Grill - This restaurant serves lunch only. Guests can enjoy drinks at the bar.

The Marketplace - This café serves breakfast, lunch, dinner, and light fare.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

The doorperson or front desk staff will greet guests on arrival.

The doorperson or front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay
  • Doorperson/Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Hotel Names

  • Marriott's Shadow Ridge
  • Marriott's Shadow Ridge Condo
  • Marriott's Shadow Ridge Condo Palm Desert
  • Marriott's Shadow Ridge Palm Desert
  • Marriott Palm Desert
  • Marriott Shadow Ridge
  • Marriott`s Shadow Ridge Hotel Palm Desert
  • Marriotts Hotel Shadow Ridge
  • Marriott's Shadow Ridge Palm Desert
  • Marriotts Shadow Ridge
  • Marriott's Shadow Ridge Condominium resort
  • Marriott's Shadow Ridge Condominium resort Palm Desert

You should know

  • Reservations are needed for golf tee times. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.